Zonar Systems Reviews

Updated Jan 10, 2021

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3.0
48%
Recommend to a Friend
64%
Approve of CEO
Zonar Systems President Ian McKerlich
Ian McKerlich
41 Ratings
Pros
Cons
  • "It’s too expensive and too competitive in the region to live comfortably working at Zonar(in 6 reviews)

  • "Customers and sales team are abusive to the Customer Service Helpdesk, work life balance for that team has improved but it used to be absolutely awful(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company to work for despite bad reviews"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineering Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zonar Systems full-time for more than 3 years

    Pros

    - Great working environment - Great culture - Flexible and understanding management - Amazing benefits and time off compared to a company that size - Lots of free food and great office space in downtown Seattle

    Cons

    - Some churn and issues with C-level execs - Disconnect between sales, customer support and engineering

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  2. "did more good than harm, I hope"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Database Engineer in Olympia, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zonar Systems full-time

    Pros

    Tons of great stuff to say about sooo many Zonarians at all levels. A strong group of dedicated engineers and professionals, and just hard working folks, doing their best to meet some pretty crazy demands.

    Cons

    Still lots of growing and some transformative changes needed systemically and organizationally in order to meet upcoming demands.

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  3. Helpful (1)

    "A constant downward spiral"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zonar Systems full-time for more than 3 years

    Pros

    Few pros. Lots of room for growth, but the cheapest option isn’t the good option.

    Cons

    I didn't know it at the time, but 'You'll be wearing many hats' was a sign that they were going to give me the work of four positions and the wage of one. No time for anything. Terrible work/life balance. Inability of upper management to see that more team members are needed in certain areas to get the job done right.

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  4. Helpful (3)

    "Used to be a good company to work for"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales-Account Executive in Tukwila, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zonar Systems full-time for more than a year

    Pros

    Nice office, company breakfasts every other Friday, good work/life balance. There are some good people working here who are very nice.

    Cons

    Constantly changing commission plans, very slow (over 1 month commission payouts), highly oversaturated market with little opportunities now. Two years ago the ELD market was red hot, now it's a race to the bottom to try to flip accounts. Also, most notably, everything changed after being acquired by Continental. Not the same culture, not the same values, and obvious cut back on autonomy. The product itself is okay, but just okay. There is very little reason for a client to break their contract and pour a huge initial investment in switching their entire fleet to Zonar. Because of this, sales have dried up.

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  5. Helpful (1)

    "A tech company that had the edge and lost it!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zonar Systems full-time for more than 5 years

    Pros

    There are some great people to work with.

    Cons

    Low pay for Seattle and some managers don’t have a clue about the business and customers.

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  6. Helpful (2)

    "Horrible work life balance, unfair promoting"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Tukwila, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zonar Systems full-time for more than 5 years

    Pros

    Good benefits, fun non work related activities

    Cons

    Zero work life balance. They do not care what is going on in your personal life, and it better not get in the way of work. The management team overall is a joke, especially in finance. They would have meetings to improve the moral of the employees but nothing actually ever came of it. They don't treat all employees equally either. One employee will ask for something such as a promotion and be told thats not possible due to budgets and its only done at review time but two weeks later a new position is created and their coworker given a promotion, by the same manager. The people who get promoted are because they are friends with the management team and not because its earned with merit or skill.

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  7. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Zonar Systems full-time for more than a year

    Pros

    Fair pay, good people, lots of perks

    Cons

    Little to no training for the position I was in.

  8. Helpful (4)

    "nah"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Site Reliability Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Zonar Systems full-time for more than a year

    Pros

    they were interesting, but they misrepp'd what they were looking for. Sorry for exposing your cracks!

    Cons

    if you aren't in the 'click' group you won't go far there.

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  9. "Great company that cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Fulfillment in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zonar Systems full-time for more than 5 years

    Pros

    The company cares deeply about their employees.

    Cons

    Competitive Market - business seems to be on the decline.

  10. Helpful (7)

    "Sales & Marketing"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    Disapproves of CEO

    I worked at Zonar Systems

    Pros

    •Supportive colleagues. •Fun events and holiday celebrations including annual turkey fry, cinco de mayo, Halloween. •Convenient locations for both headquarters and TDC. •Diverse workforce- only diverse in lower level roles. Diversity is non existent in management/director/executive roles.

    Cons

    There has been no strides to create new and competitive products. Zonar used to be a leader in the industry but is now only competitive on name recognition. Competitors are out with innovative new products at a cheaper cost. Internal tools are archaic to say the least. CRM is abysmal, as well as other tools needed to perform. It’s a constant “put a bandaid over it”. The stack of bandaids must reach the moon by now. We have no competent billing system. Customers are unable to make payments online, accounting is consistently overcharging/undercharging customers then rely on members of other teams to correct the situation, causing distrust between customer and customer contact/manager. What happened with Zoom? 10 million to develop that product for it to never launch and get scrapped. Amazing use of resources and finances. Compensation is well below market, especially for Seattle. It’s too expensive and too competitive in the region to live comfortably working at Zonar.

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