Zones Reviews

Updated May 9, 2021

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2.7
39%
Recommend to a Friend
41%
Approve of CEO
Zones Chairman, President, and CEO Firoz Lalji (no image)
Firoz Lalji
305 Ratings
Pros
  • "Free food sometimes (but they are provided by partners NOT Zones)(in 40 reviews)

  • "PTO - the longer you're there, the more PTO you get which is great for a work/ life balance(in 32 reviews)

  • Cons
  • "Poor upper management and leadership(in 42 reviews)

  • "Low pay for the amount of responsibilities(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Zones and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Good experience

      Feb 7, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun work space With great people around you

      Cons

      Weird hours, it’s 24/7 so you can work weekends and over night

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    2. 3.0
      Current Employee, more than 5 years

      Solid workplace with great people that sometimes lacks clear direction and leadership

      Apr 26, 2021 - Category Manager in Auburn, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and solid opportunity for upward movement within the company from an entry-level role into mid-level management. Incredible opportunity for networking due to all of the partners you interact with on a daily basis and the events you are able to attend. Wide variety of responsibilities and tasks gives the opportunity to participate in many projects from beginning to end while making an impact at the company.

      Cons

      Leadership can sometimes lack the transparency that employees need in order to believe in and trust the vision of the company. The strategy seems to change too often and this leads to "fire drills" which is a part of the Zones vocabulary that everyone is all too familiar with. Once at mid-level management, there is not much room for upward movement or career advancement, which leads to people jumping from role to role fairly often to keep things fresh. The alternative is that people leave the company for better opportunities or they suffer from burnout, which is sadly a common thing at Zones because of how much they ask of employees. Guidance from leadership on strategy and team responsibilities can be vague and it isn't always clear which role/department owns a particular task or process, leading to frustration from employees.

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    3. 2.0
      Former Employee, more than 10 years

      Great place to start but not stay

      Feb 17, 2021 - Account Manager in Auburn, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      you will learn a lot if you can survive at Zones you can survive almost anywhere I am thankful for everything I learned working at Zones. The training was beyond awesome. I don't regret working for them at all. I am where I am today due to all of the years I worked there.

      Cons

      Most managers are checked out and just going through the motions. So much busywork that does nothing but take your time away from building your business or making the company money. You work hard to make the relationships with your customers and once a year they take some of your buying accounts to give them to other reps. You can only work the accounts in your book of business. When you create a relationship with an mfg or customer and they want to give you a referral it will always go to someone else. They change not only your book of business every year but your compensation as well. They wait till the last minute to tell you what the new comp plan is and then they date it back to the beginning of the previous month or that month. You are not given your legal right to decide if you want to continue working with that comp plan as they have already back-dated it. They have one of the most restrictive contracts for non-compete, non-solicitation of customers, and non-solicitation of employees. There is a really strong good ol' boy mentality at Zones. You are treated like a number, not an individual.

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      2 people found this review helpful
    4. 5.0
      Former Employee, less than 1 year

      Grat A Microsoft 365

      May 9, 2021 - Microsoft Technical Support Specially in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Full-time jobs and learning constantly

      Cons

      a lot of supervision and very stress environmentmeetings

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    5. 3.0
      Former Employee, more than 1 year

      employment

      May 7, 2021 - Sales Executive in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good sales support, inside team

      Cons

      changing job scope, new responsibilities

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    6. 4.0
      Current Employee, more than 1 year

      Its ok.

      May 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people that work here.

      Cons

      To many visions. Too much finger pointing.

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    7. 3.0
      Current Employee, more than 1 year

      Great place to start sales

      Apr 30, 2021 - Account Manager in Auburn, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots, Lots of training and snacks

      Cons

      Poor pay, to many clock punchers

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    8. 4.0
      Current Employee, less than 1 year

      Awesome coworkers

      Apr 27, 2021 - Shipping and Receiving 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great location. Great people to work with

      Cons

      Pay could be better. Medical isn’t good.

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    9. 2.0
      Current Employee, more than 1 year

      Good for experience…avoid if you have bills to pay….OT is rare don’t believe the lie

      May 3, 2021 - Technical Support Engineer in Menands, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Experience is the only positive thing

      Cons

      Management and salary also escalation team is garbage and act like we are the reason they don’t like their jobs

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    10. 4.0
      Current Employee, more than 3 years

      Good growth opportunity

      Apr 18, 2021 - Floor Walker in Menands, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starter job for IT

      Cons

      No pay raises. Aim high when you are hired because it won't change

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