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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Met and worked with some great people" (in 81 reviews)
- "Free Food (but even that isn't as good as it use to be)" (in 32 reviews)
- "There was a good work/life balance but only because they didn't want to have to pay overtime." (in 29 reviews)
- "Good work environment" (in 21 reviews)
- "My coworkers were great and made work worth while." (in 17 reviews)
- "Management has no structured plan, top level seems to have even more of a disconnect." (in 86 reviews)
- "Place grabs people in need of a job and depletes them of all their motivation through poor business practice and low pay." (in 69 reviews)
- "3) Upper management doesn't care about the salespeople." (in 44 reviews)
- "Pathetic and stress full environment was created due to incompetence of managers and directors." (in 40 reviews)
- "As a whole benefits are poor when compared with other organizations I have worked with." (in 33 reviews)
Ratings by Demographics
This rating reflects the overall rating of Zones and is not affected by filters.
- 5.0Aug 21, 2023Advanced Technology ExecutiveCurrent Employee, more than 1 yearChicago, IL
Zones provide ongoing training programs Great work-life balance
Often viewed as a hardware sales company in the marketplace
- 1.0Nov 27, 2023SalesCurrent Employee, more than 8 years
I get to work from home.
In the corporate saga of ZONES, LLC, a conspicuous absence at the pinnacle raises eyebrows—an elusive company owner rarely gracing the stage. Instead, a cohort of VPs, stalwarts of two decades in the ZONES narrative, takes the spotlight. Admirable loyalty? Perhaps. Operational acumen? Questionable. This 'Bro-Network,' while fostering camaraderie, emanates insularity—a team ensconced in a comfort zone, reminiscing about the glory days while the business landscape undergoes seismic shifts. Are these seasoned VPs relics of a bygone era? Indifferent to the sanity of profit margins, a myopic fixation on status symbols and raw sales figures commandeers the stage. Byzantine procedures are venerated, a regressive adherence devoid of strategic rationale. Basic business tenets, such as time valuation and workforce equity, appear foreign concepts. Emphasizing a low base pay, a bonus stipend (not commission), and OEM spiffs does little to bolster morale; instead, it prompts a perpetual job search. In the realm of ruthless business acumen, this leadership ensemble resembles a motley crew of knuckleheads, seemingly oblivious to the fact that success demands more than antiquated loyalty. A recalibration is imperative—a ruthless introspection into the very fabric of corporate performance. The risk of ZONES, LLC becoming a casualty of stagnation looms large, necessitating bold and strategic measures.
- 1.0Aug 23, 2023Field Service TechnicianFormer Employee, more than 8 years
You won't have to worry about micromanaging, remote techs were left to their own day to day activities for weeks at a time. Replacement repair items were shipped directly to my home quickly. Very few after hours work requirements
Mileage reimbursements for personal car use took 3-5 weeks to get paid out. Not enough employee coverage to take vacation reliably, even with advance notice. After 8 years of merit raises and ZERO disciplinary actions, was 'end of contract' terminated without severance in any form at all. No pay, no extended medical insurance coverage, no job relocation assistance. Lots of empty promises. I was not treated like a valued employee leading up to the separation. Negotiate a severance package. The industry standard is two weeks pay per year of good service. Get everything in writing, no verbal promises will be kept by management at any level. Lower management, upper management and directors will hand out empty promises like candy, with seemingly no intent on keeping them. It's unfortunate, I had a high opinion of zones until the last 3 weeks I worked for them. Layoffs due to end of contract happen, but offering an unrelated incompatible position and then denying a severance package because "I declined an offered position" is immoral, unprofessional, and I'll spend the rest of my bitter days telling everyone my negative experience with zones because of it.
- 4.0Oct 24, 2023PMO ManagerFormer Employee, more than 3 yearsAuburn, WA
Great celebrations for hard work. Yes, hard work.
Some leadership cannot see through the trees. Others are amazing.
- 5.0Oct 15, 2023Service Desk AnalystCurrent Employee, more than 3 yearsBuffalo, NY
Fully remote, good and helpful work environment and great training.
There can be a lot to learn compared to your normal IT job.
- 1.0Jun 8, 2023Account ManagerCurrent Employee, more than 8 years
It is a job, and if you excel you can make ok money in Sales. Take it if you are desperate but plan on staying less than a year or two. It used to be a good place to get your foot in the door in IT Sales, but the lack of training now maybe makes that less relevant.
The base pay is a joke for sales positions, the commission plan changes every year and never for the better. They pay less than most of their competitors. They are offshoring most of the sales positions to Pakistan, they are growing like crazy there. PDX and AUB offices have gone from totally full 300 plus sales reps to about 70-80 total. They are making a big push to move to a service provider, even though most of the service offerings are half baked at best. Also they suck at marketing, selling solutions would be great, but most folks think of them as a box pusher and nothing more. CDW and Insight spend on ads, Zones not so much. Strategy changes every year. Management below directors at this point is filled with failed sales reps who are willing to be yes men to whatever whims come from above.4
- 1.0Nov 12, 2023Project CoordinatorFormer Employee, more than 3 yearsNew York, NY
Some of the people are great.
No loyalty, you are treated like a deli ticket number, there is always someone to replace with the next ticket. They claim to support all their employees, but load moe work and more work onto each employee with no additional compensation or reward.
- 1.0Aug 6, 2023Warehouse AssociateFormer Employee, more than 1 year
Honestly it is easy but there is no opportunity for growth.
You start off with your daily orders, Cycle Count and shipping. There is horrible communication between the leader and the assistant. The lead and the assistant are related so it does create a lot of favoritism. The environment is very stressful and toxic to the point where your bombarded with a lot of work that is not related to your job such as data entry for inventory control, data entry, process BOL’s and the lead likes to choose favorites. What makes it worst about this job is how unprofessional it is. The lead likes to take his personal problems to work and often times it show in the workplace. When he is stressed, he breaks under pressure. Truth is they care about numbers which is fine, but take care of your employees and give them the opportunity to grow within the company. False promises, lies to the point where they lay you off when you are no longer needed. Very unprofessional place and I would honestly run from this company. (Cerritos)
- 5.0Aug 14, 2023Sales ExecutiveFormer Employee, less than 1 yearOhio City, OH
Grew and learned a lot from team sales environment, money ok, benefits decent I like the interview and training process, really great people. Enthusiastic support teams too.
Short term company to learn a lot at, not sure if its meant to stay at long term. Senior Leaders are VERY involved day to day, they need to trust the team more.
Zones Reviews FAQs
Zones has an overall rating of 3.2 out of 5, based on over 1,173 reviews left anonymously by employees. 47% of employees would recommend working at Zones to a friend and 42% have a positive outlook for the business. This rating has been stable over the past 12 months.
47% of Zones employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zones 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.