Zones Reviews | Glassdoor

Zones Reviews

Updated February 20, 2019
553 reviews

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2.2
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Firoz Lalji
184 Ratings

Employee Reviews

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Pros
  • "Little micro-management, uncapped commissions, work/life balance is great" (in 26 reviews)

  • "401K, vendor fairs, and free food at the end of the quarters" (in 35 reviews)

Cons
  • "Disillusioned upper management who believe there are no problems" (in 33 reviews)

  • "Very low pay, CEO doesn't care about you and only wants money" (in 19 reviews)

More Pros and Cons

  1. "Great place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Auburn, WA
    Current Employee - IT Specialist in Auburn, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zones full-time (Less than a year)

    Pros

    Love the people I work with, love every day

    Cons

    Communication, small cubes, can be loud


  2. "Great place to work"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Advanced Technology Executive
    Current Employee - Advanced Technology Executive

    I have been working at Zones full-time (More than 3 years)

    Pros

    Team selling spirit that is contagious

    Cons

    Still figuring out its comp plan

    Advice to Management

    Invest in your workers

  3. "Re-seller & IT Solution Provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in New City, NY
    Current Employee - Solutions Architect in New City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zones full-time (More than a year)

    Pros

    Great people, team-oriented environments, beautiful offices, & excellent pay.

    Cons

    It's not always easy being a remote employee.

    Advice to Management

    Keep supporting the field as you have and the company will continue to grow as a very successful solution provider.


  4. "It was the best of time, it was the worst of times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Auburn, WA
    Current Employee - Account Executive in Auburn, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zones full-time (More than 5 years)

    Pros

    great place to gain tech sales skill set, peers, customers, excellent resources, strong company vision.

    Cons

    constant account shuffling, yearly compensation structure changes, middle management is to bogged down.

    Advice to Management

    hang in there.


  5. Helpful (3)

    "2 star reviews are spot on. Read them carefully."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Portland, OR
    Current Employee - Account Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Zones full-time

    Pros

    You'll be exposed to lots of different tech manufacturers and products, as well as the problems their solutions solve. Learn, network, and move to another company after a year or two of experience. "Zones University", as Portland employees call it. Unless you are absolutely horrible at the job, you'll have job security as they can't afford to fire people due to very high turnover. You'll get paid the same (just base salary) if you sell 100K a year in margin, or 500K a year in margin, so take it easy because even 100K a year in margin is hard to hit. The Account Manager job involves constant engagement with support staff and OEM sales people, if you're looking to improve your teaming and communication skills, this is for you.

    Cons

    Read carefully. Where do I start? As an entry-level Account Manager in SMB or Healthcare, you'll make a 50K base salary. Starting February 2019, you will most likely NOT make commission, as the bar to make any extra commissions is set way too high. Careful - recruiters will tell you otherwise. If you'll lucky, you'll make a few hundred extra in a year in "spiffs", money paid by OEM's for selling specific products. In SMB, you'll get tiny accounts to call on after training. In Healthcare, you'll be cold-calling for days on end, until someone quits and you get their "buying accounts". This could be good, you can pretend to cold call, do very little, not care, and you'll still get some accounts in the end. You'll spend a lot of time creating "tickets" in CRM in order to engage support staff to do their work. The CRM (Dynamics) is slow, unresponsive. It's a top-down management system, and you'll spend 25%-50% of your day on administrative tasks or various meetings or training, which will hinder you from actually selling. No sales = no margin = no commissions. Due to latest compensation plan changes, there are reps that have taken a significant compensation hit. Morale is low, people are really upset. Turnover is high, and at least 50% of the reps are on the lookout for new jobs. Many have left recently, in both Portland and Auburn offices.

    Advice to Management

    Doesn't matter - they don't care. Don't go rogue and give advice to management. Ok here's one: stop pressing your managers to post anonymous positive reviews of this company to counter the negative ones.


  6. "Love my Job! Thank you Zones for an awesome career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Auburn, WA
    Current Employee - Sales in Auburn, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zones full-time (More than a year)

    Pros

    No job is perfect, but I look forward to every new adventure. I enjoy my team, the growth and look forward to the challenges ahead in 2019!

    Cons

    None that are not out of this world


  7. "Nice place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zones full-time (More than 5 years)

    Pros

    great people and nice environment

    Cons

    not so great pay. the increases never seem to meet up with the economy which is supposed to be great right now.

  8. "Worst Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zones full-time (Less than a year)

    Pros

    Co workers were nice

    Easy commute

    Cons

    Taught me nothing in training
    Their computer sales system was outdated
    Managers don't care. They only wanted to see the number of dials you made (mine left 3 months after me).
    Morale for employees was poor leading to massive turnovers
    Pure churn and burn mentality
    Never explained their commission structure

    Advice to Management

    Your company is garbage and your employees are disgusted how you treat them. Better to close down the Chicago office then revamp.


  9. "God Awful!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ATE
    Current Employee - ATE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zones full-time

    Pros

    Some really good people, most looking to leave

    Cons

    Sales Management, unfortunately looking to stay. Pay plan constantly changing and not for the better.

    Advice to Management

    Sell


  10. "Brand Champ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Yoga every Tuesday and Thursday

    Cons

    Organizational change happens too frequently