Zoom Video Communications Reviews

Pros

I have been with the company about 6 months and I can say that this is one of the best companies I have ever worked for. The team is amazing, the management team is amazing and there is very clear communication throughout the company from the CEO down to newest hires.

Pros

Zoom is AMAZING! Some of the pros include great benefits, free lunch Mon. through Thurs., unlimited MTO, corporate kitchen with snacks and drinks, very fun and happy culture, monthly events, and management that cares for their teams well being and professional growth. Zoom also provides opportunities to recent college graduates. It is difficult to find your very first job, but Zoom gives everyone a fair chance to grow professionally. This is the best company I have ever worked for and I highly recommend it to anyone who wants to grow within the tech industry.

Advice to Management

Continue to show your care for your team. It is very appreciated. Also, let employees know when they are doing good. It goes a long way.

Pros

Best benefits of any company for which I've worked, book / gym reimbursement, free catered lunch Monday - Thursday, quarterly bonuses, monthly company events, extreme positivity in staff, easy to talk to leads and managers, fulfilling to always have something new to learn each day

Advice to Management

Keep up relationships with employees...not a lot I could offer to improve

Pros

The leadership starting with Eric, wants everyone to succeed and gives employees the tools to do so.

The workplace is absolutely amazing, from free lunches to best colleagues ever.

Success is recognized and awarded

Advice to Management

Keep doing what you are doing

Pros

Zoom has by far the best product I've ever sold and it makes coming to work awesome.

Advice to Management

Keep innovating so we keep dominating!

Pros

Awesome culture, driven from the top down, our great CEO. Delivering happiness to our customers, our team, and ourselves at all times is the number one. Having the best videoconferencing product with unbelievable conference rooms makes this much easier, because it keeps our customers happy!

Advice to Management

Don't change the culture!

Pros

I have worked for other employers and have found that Zoom really cares about its employees. If I ever have a problem I feel like I can go to a lead or a manager to help get the issue resolved. The colleagues I interact with on a daily basis always work hard and are always very helpful when answering questions. This environment has been the most cooperative environment that I've ever been in

Pros

- CEO and (some) mid-level managers are truly good-natured and intentioned
- GREAT, innovative
- Job perks are mostly on par with other Silicon Valley startups

Advice to Management

- Realize that this “happiness culture” is very surface level. It’s hushed, but most people have been disillusioned and are afraid to tell anyone for fear of being labeled “negative” and hindering upward mobility.

Hold mid-level managers more accountable and implement manager reviews to truly understand how they are performing. Relying on sales numbers alone to evaluate a manager will never tell the whole story.

It’s only a matter of time before people start speaking up, and it will hurt the brand.

Pros

Passionate people and more importantly, passionate customers. Very exciting play a part in the workplace of the future.

Advice to Management

Continue to focus on happiness on both the customer and employee side in an equal way

Pros

I am so grateful to be a part of Zoom and really appreciate the company culture and the way that leadership supports employees. Eric Yuan is truly an inspiring leader who wants to make the world a better place.

In addition to the culture, Zoom is a superior product that is truly helping to increase client success.