Zoom Video Communications Reviews

Pros

Maybe I had been tainted by bad sales organizations in the past, but I have been working with Zoom Video for 3 months now, and compared to where I have been, this place has been an absolute breath of fresh air. I have reason to believe Zoom Video is the exception, not the rule, due to how well the sales organization is run and structured. This culture starts from the executive suite, and trickles down. They have chosen exceptional sales leaders (big shout out to Ben Volkman in Denver!) who have created an atmosphere of trust, support, personal development and understanding, as opposed to the "fear" based sales culture, which is so common. Everyone is working together towards the same goal, selling a product we all believe in. The Proof is in the pudding. We pitch that Zoom Video creates trust and engagement for our customers - the best part..I can FEEL the trust and engagement in our office that has been created by leveraging our platform every day. Thank you Zoom!

Advice to Management

As Zoom continues to grow, keep doing what you are doing, it is working!

Pros

Management is extremely transparent and positive. They'll be direct but help boost you in a positive and effective way.
There is a lot of room for career opportunity with all of the growth.

Advice to Management

Keep promoting and delivering happiness!!

Pros

1) Fantastic company culture of "Happiness". You feel it every day and you can't wait to come to work because you feel "cared for". 2) Hands down the best video collaboration product on the market (feels good to be the best) 3) Linear management structure - you can walk onto any floor, chat with any exec (even Eric our CEO) and you'll get a response. Its encouraged! 4) Catered lunches (really good food!). 5) In the heart of downtown SF - walking distance to a lot of other options

Advice to Management

You guys rock. We love you all. Thank you for creating such a unique environment. I hope it lasts forever.

Pros

Zoom has the best product on the market. Winning is a culture here and it's not just Zoom that wins, our customers get an amazing product that helps replace existing solutions that just aren't getting the job of connecting their workforce done.
Executive leadership is laser focused on constantly improving the product and expanding marketing to help with awareness. Both make selling Zoom a lot easier.

Bi-weekly all hands has an anonymous Q&A that addresses any lingering beef anyone has with anything going on at Zoom. Questions are addressed live by the CEO and a lot of positive changes have come from it!

Advice to Management

Keep on innovating and make tweaks when they need to be made

Pros

I love working with a company where the main value is "Care" (for customers and employees) and the overall goal is to truly make people happy. Eric Yuan is about as humble, nice, and hard-working as they get. Zoom's products are amazing. The health benefits are good and the work/life balance is great. And a full reimbursement for books is awesome! Employees are, for the most part, young, fun, smart and happy. I feel so lucky to be a part of this culture.

Advice to Management

Remind employees that they are responsible for cultivating the unique Zoom "happiness" culture. A formal education plan and 401K match would be nice (eventually).

Pros

-Develop and grow with some of the top minds in tech
-Very receptive to new ideas and can implement them quickly
-Taking over the Video Conferencing market (makes sales fun :)

Advice to Management

Keep encouraging an environment of trust and we will continue to work hard!

Pros

To many to list all of them but suffice it to say it was one of my best decisions ever to come work at Zoom. The culture from the top down is fantastic and I love my team and teammates, can't wait to see what the future holds.

Advice to Management

Keep leading by example and don't lose sight of the things that make this company great as we get closer to our goals.

Pros

In my 8 months tenure here, I've experienced some of the biggest wins in my 20+ career! Everyone felt a part of the win and are truly happy for each other as we all win as a team.

Pros

Friendly environment. Delivering Happiness is the mission of the company, starting with the employees. Great benefits. Amazing leaders

Advice to Management

Adequate training and performance reviews. It would help to know where you are in your workload/department and to know what you need to work on to improve.

Pros

Honesty, this is the best company I have ever worked for, hands down. Our CEO practices what he preaches with Delivering Happiness. Management is great, no micromanaging, and always willing to help. The sales floor is competitive, but not toxic at all. Everyone is more than happy to help each other. We realize we are all a part of something special right now, and that this should be a team effort.

Advice to Management

Visit our office more often :)