Zoom Video Communications Reviews | Glassdoor

Zoom Video Communications Reviews

Updated Jun 12, 2019

To filter reviews, or .

Found 228 reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
95%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "Zoom puts all of those companies to shame(in 64 reviews)

  • "The product is incredible and the mantra of Delivering Happiness is completely legit(in 25 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Zoom Video Communications full-time

    Pros

    Everyone cares about the business

    Cons

    No 401 k matching program

    Advice to Management

    Keep it up

    Zoom Video Communications2019-06-13
  2. Helpful (1)

    "great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for less than a year

    Pros

    management cares a lot about the people; full reimbursements on gym and books, bonus, great healthcare, free food, etc

    Cons

    still developing new structures as the organization is expanding so quickly

    Zoom Video Communications2019-06-11
  3. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Compensation Analyst in Denver, CO
    Recommends
    Approves of CEO

    I have been working at Zoom Video Communications full-time for less than a year

    Pros

    Great company to work for!

    Cons

    There are no cons at this time.

    Zoom Video Communications2019-06-11
  4. Helpful (6)

    "Best company, best products, best leadership etc."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for more than a year

    Pros

    -transparency from leadership and all departments - amazing collaboration across al departments -teams excited to help you succeed - from day one, Zoom does everything you can think of in order t set you up for success -SO MUCH MORE!

    Cons

    Cannot think of any cons.

    Advice to Management

    Keep doing what you’re doing.

    Zoom Video Communications2019-05-04
  5. Helpful (1)

    "Challenging and rewarding job in a highly successful company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Online Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for more than a year

    Pros

    The OAE role has changed over the last year from an SDR role to a closing account executive team. We have done really well and received lots of great recognition over the last several quarters and it's been a fun ride. I feel challenged in my job every day and am constantly learning. Our OAE leadership team is extremely supportive and they are always going to bat for us. I have conversations both with my direct manager...

    Show More

    Cons

    None that I can think of.

    Advice to Management

    Keep being awesome, keep supporting us and hearing our feedback. The career growth is fantastic especially with a senior OAE role now, so let's not lose it as we grow! Thank you for everything!

    Zoom Video Communications2019-05-16
  6. Helpful (1)

    "One of a kind!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for less than a year

    Pros

    Strong Executive Leadership - Strategic Management - Collaborative Selling Product is undeniable. Transparency Happiness Employee Value Culture of Caring Work-Life Balance is a priority Can reach across the organization for help, including up to CEO and CIO.

    Cons

    If you don't prefer or like Corporate size companies, this may not be for you. If you like to be a social butterfly and build a priceless network of Industry Professionals, then come on over!

    Advice to Management

    Can't thank Zoom enough for providing me with Manager that help me grow and be successful.

    Zoom Video Communications2019-05-08
  7. Helpful (3)

    "Zoom Video Communications was my #1 choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for less than a year

    Pros

    Zoom is a people first company. The product literally brings people together all over the world. The culture follow the simple but powerful concept of Caring. Every single person I have met here is incredibly helpful and driven to succeed with their team. Leadership has a clear vision of where the product will go and the entire company moves in a singular direction to provide world-class care and happiness for our existing...

    Show More

    Cons

    The food is so good here. You have to really try to have self-control at the buffet bar.

    Advice to Management

    Promote from within first before looking outside. Create a culture of mentorship that embodies the principles of teaching and training to improve employee retention. No one knows the business better than those who are on the front-line everyday. Your star-performers should be encouraged to teach and train new-hires. The successful ones are your future leaders. That is how you prevent job-hopping in an industry where being...

    Show More
    Zoom Video Communications2019-04-24
  8. Helpful (3)

    "No 401 I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Zoom Video Communications part-time for more than 8 years

    Pros

    No future for retirement

    Cons

    Good company but no benefit as market pay

    Zoom Video Communications2019-05-11
  9. Helpful (8)

    "Great company, great product!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for more than a year

    Pros

    - Competitive salary, commissions, & benefits - Great team environment - Company culture is the best I've been apart of - Internal growth/promotion opportunities - You believe in what you're selling - the product is amazing - Eric Yuan

    Cons

    The company is growing so rapidly so there is a LOT of change from quarter to quarter (as expected). As long as management continues to be as transparent as possible, this is nothing to be too worried about.

    Zoom Video Communications2019-04-05
  10. Helpful (8)

    "Fantastic company, wonderful transparent culture, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoom Video Communications full-time for more than a year

    Pros

    Examples of the wonderful culture: - minutes of CEO & executive team meetings shared with entire company - there's a company Happy Crew exclusively focused on culture & fun events - I'm free to do my job the way I see it should be done, learn from others, innovate - every single deal gets posted and celebrated - be it 1 license or 6000 sold - free lunch 4x week and snacks all day every day - Holiday party...

    Show More

    Cons

    - some growing pains and reversals on policies common to a fast-growing company

    Advice to Management

    Continue to be transparent with your meetings and policy changes please

    Zoom Video Communications2019-04-04
Found 228 reviews