Zoom Video Communications Reviews

Pros

Amazing leadership Fantastic compensation, perks & benefits Flexibility The most human company I've ever worked for. People here are just down to earth amazing!

Cons

The pros outweigh the cons.

Pros

great company culture! Worked hard as ever, but was rewarding

Cons

Security team is still ramping up

Pros

Amazing stock options Fantastic work-life balance Great benefits overall

Cons

External hiring taking precedence over internal hires External hires receiving much higher salary (Sometimes $12,000 + more than current hires) -- The excuse is equity, but with a bombing stock from nearly $600 down to roughly $100, you cannot eat stocks for dinner.

Pros

Great benefits & good video technology. The company provides good sales tools in order to be more effective in organization and prospecting.

Cons

Zoom is having a hard time finding their stride after the Zoom boom. The company has gotten involved in poor politics and if you're not of the same mind, then you will not fit in well here. The Five9 acquisition failure hit the company hard. Now Zoom is releasing products that are not fully (or at all) baked forcing sales reps to sell ineffective products in order to hit unachievable quotas in the upper segments. The Zoom story is dwindling, but expectations are rising for all employees as the company struggles to be a shadow of what it once was. Management does not listen to the needs of sales people, but does a good job of telling us that they care. There is also not a way to provide anonymous feedback about poor leadership, therefor Zoom remains high in employee happiness on the record only.

Pros

Great technology, product, executive leadership (specifically Eric Yuan)

Cons

Sales leadership is all from RingCentral. Frequently give preferential treatment to former colleagues at RingCentral. Many departments across the organization are siloed and don't take accountability.

Pros

Managers genuinely care and want the best for their team members. Fairly easy to get KPI’s & quotas. Fair pay for BDR role. Solid benefits and wellness reimbursement.

Cons

Hard to be promoted internally, especially going outside of the sales org. More interested in hiring externally. Much lower pay for internal promotions than external new hires. Nepotism is alive and well, high level employees continuously coming and going, most of which have worked with other executives in the past. Butt missing culture… if you want to be promoted, you’ll have to wow the right people and go out of your way to “impress” and prove yourself (even if you have a good record of quota attainment and work ethic. Constant changes in leadership, territories, and alignments. Some folks have it much easier than others. Very difficult to become comfortable and grow in the role.