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Zoom Video Communications

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Zoom Video Communications

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Zoom Video Communications Reviews

Updated Sep 28, 2023

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Found 1,415 of over 2K reviews
69% Recommend to a Friend
Zoom Video Communications CEO Eric S. Yuan
83% Approve of CEO
Top CEOs 2021

Found 1,387 of over 2K reviews

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Zoom Video Communications CEO Eric S. Yuan
Eric S. Yuan
1,082 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?




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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "recent round of major layoffs and hiring freeze(in 19 reviews)
  • "No 401k match but that's it(in 19 reviews)
  • "'Long hours and unpredictability in the beginning when you get used to the culture'(in 12 reviews)
  • "Managers have favoritism.(in 4 reviews)

Ratings by Demographics

This rating reflects the overall rating of Zoom Video Communications and is not affected by filters.

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    1. 5.0
      Sep 28, 2023
      Customer Success Manager
      Current Employee, more than 3 years
      New York, NY
      CEO Approval
      Business Outlook


      Nice people, easy to have work life balance.


      You are one of 10k people, so org impact is minimal.

      1. 2.0
        Sep 5, 2023
        Anonymous Employee
        Current Employee, more than 1 year
        San Francisco, CA
        CEO Approval
        Business Outlook


        The product is still great and continues to get better. Especially as an internal tool for employees.


        The company culture is terrible. People generally don’t seem to like giving or receiving it in a mature manner. Everyone is very adverse to any feedback (especially if critical). People also generally don’t understand their roles or the roles of others, which makes for really tense cross-functional partnerships. There is a lot of ego clashing. DEI is non-existent especially if you’re a person of color. A lot of micro and macro aggressions. They completely got rid of the head of DEI role and downsized that team, I’m not even sure if they have any influence at the company. Return to office policy roll out was a mess and absolutely impacted employee morale. The messaging of it also fell flat and felt disconnected from what the products do for people and what the company should stand for. Trust is at a low, but I haven’t exactly felt that since joining. Infrastructure is lacking internally, the systems and operations change often regardless of what you’re working on which makes the internal organization really haphazard. For a company that emphasizes care, they’ve been truly careless.

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      Zoom Video Communications Reviews FAQs

      Zoom Video Communications has an overall rating of 3.9 out of 5, based on over 1,519 reviews left anonymously by employees. 69% of employees would recommend working at Zoom Video Communications to a friend and 50% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Zoom Video Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Video Communications. This rating has decreased by -5% over the last 12 months.

      69% of Zoom Video Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zoom Video Communications 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Zoom Video Communications to be career development, senior leadership, benefits and the cons to be management .

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      Executive Administrative Assistant

      Hello, Please be kind. I’m so out of the loop and beat down, and may have posted this in a wrong group. I have been at my job 11 years, applied for a new job out of my organization. Posting closed last Mon. Tues at 4:40 they emailed to request an interview and wanted my top days/times for upcoming M-W. I responded with pref Wed afternoon as 1, Tues early or late as 2 or 3. I have not heard a response. I have to figure out an excuse to go on Tues to leave work. Is this normal to keep hanging on?


      City of Boston

      hi , I’m new here 👋 I have an interview coming up and I’m struggling on how to answer the “tell me about yourself statement question.” I personally don’t like to talk about myself and have the tendency to start talking about me but then I end up talking about what’s on my resume 🤦‍♀️ any advice ?


      Alexa Rivera

      Hi, I applied for a job at a small business warehouse and I had a phone call with them about 1.5 weeks ago. It went well and a few days after, I got an email asking me when can I do an in person interview. I replied the following business day and gave them three dates. However, it’s been 4 days and they have not responded back to my email response. I even sent them a follow up and nothing. What does this mean and what should I do?

      1 Comment

      Glassdoor has 1,519 Zoom Video Communications reviews submitted anonymously by Zoom Video Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Video Communications is right for you.