Zoosk Reviews | Glassdoor

Zoosk Reviews

Updated February 20, 2017
74 reviews

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Full-time Part-time

3.0
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Zoosk CEO Kelly Steckelberg
Kelly Steckelberg
27 Ratings

74 Employee Reviews

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Pros
  • There are free snacks, drinks, catered dinner nightly and (I think) everyone gets a complimentary gym membership (in 8 reviews)

  • The engineers are really smart and you get to learn a lot from your peers (in 3 reviews)

Cons
  • There is very little room for career growth or learning opportunities either (in 5 reviews)

  • Much of the team has left, have been let go, and those who remain are looking to for a new job (in 3 reviews)

More Pros and Cons

  1. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zoosk full-time

    Pros

    Absolutely no pros. A lot of talented engineers either left or got fired.

    Cons

    Worst company. They have fired a lot of their employees without 2 week notice. Management is disorganized and they haven't got a clue how to compete against up and coming dating apps.

    Advice to Management

    Sell the company already.


  2. Helpful (1)

    "Disappointing - should let product/engineering/marketing do their jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Product, engineering, and marketing teams are best in class. Smart and know how to make money, which is what keeps us going and the reason we all have jobs. These teams are the reason we are thriving after two layoffs.

    Cons

    Too much authority given to team's that don't generate revenue and don't create anything. It may be hard to accept but those teams can't have a starring role, they're supporting actors and need to leave the heavy lifting to the teams that keep this company running. Second time this year (were only one month into the year) that teams like Legal, Customer Success, and Finance have a bigger say in the product than the PRODUCT TEAM. It's nice to say we want everyone to have a voice but it's so unrealistic and in this case it's toxic because the teams talking don't have any creativity or business sense as it relates to creating a successful product.

    Advice to Management

    CEO said it best in a recent meeting: Do you want to create a good customer experience or do you want a profitable business? Do you like going to Vegas as a company, or would you rather have another layoff? We need less complaints from teams that have their own jobs to do, and they should let the experts do what they do best.


  3. Helpful (6)

    "Happy to work for Zoosk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoosk full-time

    Pros

    I love working at Zoosk because I wholeheartedly believe in the company's values. I am proud to tell others that I work at Zoosk and I value feeling like the work I do each day is toward helping people find the love of their life.

    On the benefits/perks side: We get a gym membership or wellness stipend, good medical/dental/vision/life insurance options, pre-tax commute, flexible spending account, and 401(k) We also have a pretty broad selection of snacks and beverages (both healthy and not healthy ;) catered meals and Friday happy hour.

    Cons

    There should be more employee recognition for those in less visible roles.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "A whole new experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoosk full-time (More than 3 years)

    Pros

    This isn't the Zoosk of prior times. Zoosk has been through a lot of ups and downs, there's no denying that. Having been around for the highs and the lows, I'm excited about where we're headed. The culture here is unique, with many smart and driven individuals. Each person helps the next to up their game, and no one is content with the status quo. I truly feel like each and every person is valued and there's a real sense of contribution from top to bottom at Zoosk. Pay/Benefits seem fair and on par with what other tech companies are getting, in office perks (meals, events, time off plans) are all great. It's a company that has reinvented itself and I'm excited to be a part of it.

    Cons

    I think that product improvements have been slower going than people would have wanted - and with good reason. Still, seeing our product improve and remain the best is what we all want.


  6. Helpful (8)

    "Best Start-Up in Tenderloin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Assurance Analyst in San Francisco, CA
    Former Employee - Senior Quality Assurance Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zoosk full-time (More than 3 years)

    Pros

    Wonderful work environment, very fast paced and exciting place to work.

    Cons

    You will be required to work hours outside of normal schedule.


  7. Helpful (1)

    "Small Company with Big Problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zoosk full-time (More than a year)

    Pros

    Engineering people there are smart and hard-working. They aim to delivery features fast and on time.

    Cons

    The business model is quite lame. With competition from Tinder, Hinge and Coffee Meets Bagels, there isn't much room to grow for Zoosk.


  8. Helpful (9)

    "The people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoosk full-time (Less than a year)

    Pros

    It's great working with a company where, in 6 short months, I have had the freedom to both grow professionally AND already have had impact on the business.

    But, it's probably the people who really make this company for me. Diverse urban office/staff in the heart of San Francisco. Genuinely nice colleagues -- it's the nicest/most supportive group I have worked with in quite a while. Accessible and transparent leadership; my third day on the job, the CEO walked up to me in the hall and introduced herself and welcomed me. Also working with really smart people--highly technical and analytical bunch with impressive backgrounds--is both refreshing and inspiring. People take a lot of pride in their work here, it's a passionate team. And the annual office-wide Amazing Race is just awesome.

    Super central location on Market Street in Downtown SF; a half block to BART/Muni, and a paid parking lot adjacent to the building.

    Cons

    So much to do, so little time! My team in particular often bites off more than we can chew. But it's great to really push your skills, and to get see the fruits of your labor in the results. My team runs lean, but we could probably benefit from more frequent retrospectives to continually level up our process.

    Advice to Management

    Thank you for keeping us challenged and empowered to innovate.


  9. Helpful (10)

    "So glad I ended up here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoosk full-time (Less than a year)

    Pros

    I have been at Zoosk for a few months now and am loving it! By far the best company I’ve worked at so far. In addition to having a stable product (trust me, Zoosk isn’t going anywhere) other reasons why I’ve enjoyed my time here so far include:

    - Friendly coworkers. These are some of the nicest people I’ve ever met.
    - Positive work environment. Office is warm and inviting. Lots of natural light.
    - HR is very helpful and the benefits are great. Unlimited time off, casual attire, dog-friendly environment, catered meals, fully stocked kitchen, health/dental/vision insurance, matching 401k, Equinox gym membership, volunteer time, and more.
    - Right next to Bart/Muni which makes for an easy commute.
    - My job itself. I have a great manager and in my role I get to be creative and take risks. One thing that stood out to me was that Zoosk really does take chances on and invests in their employees. I was considering a career change and Zoosk hired me on as a contractor, which allowed me to see if I actually wanted to make the switch. A few months later I was presented with a full time offer and happily accepted (immediately!)

    Cons

    Parking near the office can be expensive, but it’s San Francisco so what do you expect. Zoosk does offer commuter benefits for parking (you can take out money pre tax) which is nice. There are multiple ways to get to the office via public transportation, so driving isn’t your only option.

    Advice to Management

    Would love to have catered breakfast every day of the week (we currently have breakfast catered 1-2x/week)! Love those organic egg sandwiches :)


  10. Helpful (11)

    "Now in the right place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the people here! They are bright, fun and hardworking.
    The company culture is just being cultivated, but it is headed in the right way.
    They now have the right people in the right places and have officially recovered from the harder times of the past.
    The fact that they do so much for the community is awesome!

    Cons

    Kind of a funky location in SF.

    Advice to Management

    Keep headed in the current direction.


  11. Helpful (9)

    "Mostly positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Plenty of opportunity for growth.
    Smart, talented, fun colleagues to work with.
    Great perks: Equinox gym membership (but you have to pay taxes on it); for hitting our 2016 goals all employees will have be to taken to Vegas (with a +1) to party for a weekend.

    Cons

    The past couple of years were not easy, with two rounds of layoffs. Morale is much better now because the company is doing great, but some scars are still there.
    The meals program is a mess: breakfast on some days, lunch on others, sometimes dinner. It's OK, and it's free, but many companies do a lot better.

    Advice to Management

    Continue to share financial information with employees. A less convoluted meals program would be nice. There is clearly some opportunity for growth, but it's not always clear what people need to do to get promoted.



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