Zovio Reviews | Glassdoor

Zovio Reviews

Updated Jun 16, 2019

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Found 383 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
58%
Approve of CEO
Zovio CEO Andrew S. Clark
Andrew S. Clark
238 Ratings
Pros
  • "They continue to add good benefits each year - like a vacation cash out(in 29 reviews)

  • "They hire great people in all departments(in 21 reviews)

Cons
  • "What upper management doesn't realize is that advisors aren't happy with the direction of the company(in 16 reviews)

  • "The way the distribute their resources for admissions is not practical or realistic(in 14 reviews)

More Pros and Cons
  1. "Great Place"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Zovio full-time

      Pros

      This is a Great Place to work!

      Cons

      There are no cons here.

      Zovio2019-06-17
    • Helpful (7)

      "Do not come here. Simple as that."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Strategic Partnerships 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Zovio full-time for more than a year

      Pros

      Generous holidays off, PTO (standard, but you can cash it out), flexible schedule for those who work from Home, travel benefits for very specific employees. Immediate managers are good. I’ve made a lot of good relationships with people within my department, people I will definitely keep in touch with after I leave.

      Cons

      I once wrote a better review for Bridgepoint, I’m sorry, Zovio. This was when I was in my role for less than 6 months. Now that I’ve been here a little longer and they’ve done a “rebranding”... my thoughts have completely changed and I have a horrible gut feeling about where my department is going and just the overall company. They want to be a billion dollar business in 5 years. But no added incentives to employees to...

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      Advice to Management

      Incentivize your people. Don’t expect such rapid growth in the company if we are getting the same benefits as we were before the rebrand. If we’re now a tech company, f-ing incentive and pay us like one.

      Zovio2019-06-14
    • Helpful (10)

      "No future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Corporate Accounting in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Zovio for more than 8 years

      Pros

      Onsite gym, holidays are generous. Vacation is equal to industry standards.

      Cons

      Don’t expect career growth. I served this company for 8.5 years and I used to LOVE my job. I enjoyed assisting students. I did well and was promoted! The role fit my skills perfectly. Analytical, challenging, strict deadlines! However we couldn’t get the recognition we felt we deserved. Then the job was moved to Phoenix. I had transferred to another department by that point. I grasped the policies and procedures quickly...

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      Advice to Management

      Listen to your team! Be more transparent about future growth. Stop the micromanaging!

      Zovio2019-06-08
    • Helpful (4)

      "It's okay, but you can do better!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Academic Advisor in San Diego, CA
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Zovio full-time for more than 5 years

      Pros

      Great coworkers and immediate managers and great place to learn, but not stay. Good work/life benefits. Decent benefits. Gym on-site. Flexible. 401k match. On-site health clinic for employees!

      Cons

      Academic advising has some unrealistic expectations. Student facing, but we always get the short-end of the stick here. Horrible upper-management, everyone executive is an old white guy, who is extremely disconnected and out of touch. Lack of diversity in upper management. Internal hiring is more difficult than external. Re-locating and upper management does not trust their employees.

      Advice to Management

      Our immediate managers are great, upper management are disconnected. If you want to be a successful tech company, get new management, truly listen to your employees. Really stand by "PEOPLE FIRST."

      Zovio2019-06-10
    • "Bright future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Leader in San Diego, CA
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Zovio full-time for more than a year

      Pros

      Investment in new capabilities and talent that align to potential market share. Focus on Employers, Clients, and Students. Shift to AZ, remote/distributed workforce, and more modern tools at our fingertips are key.

      Cons

      Need bigger investment into the infrastructure (IT, HR capabilities). 1x1's, IDP's, Goals, great staff meetings, scorecards, regular all-hands, and accountability needed.

      Advice to Management

      Find capital and invest in infrastructure so M&A activities don't break the team.

      Zovio2019-05-26

      Zovio Response

      May 31, 2019VP, Talent, HR Ops, & Total Rewards

      Thank you for the feedback. I agree that we are making many, many changes that are having a positive impact, but need to continue to invest in getting our employees the right tools to be successful. Workday is a great example of going in the right direction, but we still have a ...

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    • "Enjoyed the job and sad to see it go!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Academic Advisor III in San Diego, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Zovio full-time for more than 5 years

      Pros

      Great co-workers! Feels good to guide student towards graduation. Management makes a lot of efforts to listen to your concerns too.

      Cons

      All advisor positions are moving to Arizona.

      Advice to Management

      My only advise is to understand that there are some things outside of control of the employee when it comes to retention and re-entries.

      Zovio2019-05-20

      Zovio Response

      May 26, 2019VP, Talent, HR Ops, & Total Rewards

      Thank you for your feedback and 5+ years of service to our awesome students. If you have specific ideas or recommendations to make it better, please let us know. philip.dana@zovio.com

    • Helpful (3)

      "Future is unkown"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Student Inquiry Coordinator in San Diego, CA
      Recommends
      No opinion of CEO

      I worked at Zovio full-time for less than a year

      Pros

      What I really loved about working at Zovio (used to be Bridgepoint Education) is definitely my peers that I worked with and the company culture. I have met so many people who I still keep in touch with when I left. Everyone is friendly and and takes the time to get to know you - makes the day go by faster and less boring. Help is often offered when needed and everyone works collaboratively as a team. Birthdays are celebrated...

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      Cons

      Micro-management, lack of communication, no-work life balance (weekend shifts can get tiring), high turnover, favoritism, people can get fired at any point, unrealistic expectations on numbers, everything is monitored, unnecessary things can lead to corrective action, and lastly constant change (Yes change can be good thing but too many changes, no).

      Advice to Management

      Management: Listen to your employees and communicate effectively on what is going on with the company - we have the right to know. Recognize hard work and a job well done. Don't just focus on the numbers. Remember we are human. Trust your employees that we can do the job instead of having everything monitored.

      Zovio2019-05-27

      Zovio Response

      May 31, 2019VP, Talent, HR Ops, & Total Rewards

      Thank you for your feedback and service to our awesome students. The engagement surveys, which have led to numerous changes and positive updates, and the #HighFive recognition program continue to move the needle in a positive direction. If you think of anything else that will help ...

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    • Helpful (6)

      "Complete disaster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Zovio full-time for more than a year

      Pros

      Some good and engaged employees might remain The pay was above market

      Cons

      Recent name change appears to be to avoid any association with the disaster that was Bridgepoint Education. It is the same leadership and same results. It is considered a joke internally. Leadership lies or poor foresight - In Q4 2018, Bridgepoint employees were told the company was not moving. In Q1 2019, it was announced that that Bridgepoint was joining the California exodus and a new headquarters was opening in...

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      Zovio2019-06-15
    • Helpful (4)

      "Nightmare"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Zovio

        Pros

        None they will lie to investors, employees and students!!

        Cons

        They lie to everyone about anything and will lay-off 360 to 500 employees at any time they feel like it. You need to run in a different direction and get as faraway from this company don’t say I didn’t warn they also have a swarm of lawsuits and don’t think the company will last another year tops!

        Advice to Management

        You deserve better find another job that is not toxic

        Zovio2019-06-14
      • Helpful (1)

        "Not bad"

        StarStarStarStarStar
          Current Employee - Enrollment Services Advisor 

          I have been working at Zovio full-time for more than 5 years

          Pros

          Good benefits, fun work environment

          Cons

          High pressure to meet number of students enrolled and retained, sometimes can seem like the company interests are put over student interests.

          Zovio2019-05-21

          Zovio Response

          May 26, 2019VP, Talent, HR Ops, & Total Rewards

          Thank you for your feedback and service to our awesome students for 5+ years. If you have specific ideas or feedback to make it better, please let us know! philip.dana@zovio.com

        Found 383 reviews