Zscaler Reviews | Glassdoor

Zscaler Reviews

Updated August 15, 2017
170 reviews

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4.1
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Zscaler Founder & CEO Jay Chaudhry
Jay Chaudhry
132 Ratings

170 Employee Reviews

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Pros
Cons
  • If we could bring in some Indoor sports like TT and snooker that will help us maintain work life balance (in 5 reviews)

  • Minor growing pains as to be expected in a rapidly growing business (in 6 reviews)

More Pros and Cons

  1. "Inflection Point!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zscaler full-time (More than 3 years)

    Pros

    Crushed FY17 and tons of momentum heading into FY18. World-Class prople and awesome culture.

    Cons

    Growing pains causes challenges, but they are good challenges.

    Advice to Management

    Keep hiring exceptional people.


  2. "Good company with good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zscaler full-time (Less than a year)

    Pros

    Nice people. Innovative Technology. Strong hold on growing marketshare.

    Cons

    Company lacks trust and empowerment.

    Advice to Management

    If you invest in the interviewing process, then trust who you hire.

  3. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zscaler full-time

    Pros

    Strong product and market outlook is good

    Cons

    Need to pay more to employees


  4. Helpful (5)

    "Opposite of 'World Class'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Zscaler full-time (More than a year)

    Pros

    great technology, lots of good people across the organization, tons of potential to be great

    Cons

    management disconnected from what's happening on the front lines good 'ol boy culture, my way or the highway mentality, stuck in the minutia, can't get out of their own way to make even the simplest decision

    Advice to Management

    stop the hypocrisy, practice what you preach


  5. Helpful (5)

    "Decent Tech but constant turnover is a tough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zscaler full-time

    Pros

    The company has a bright light when it comes to a new way for webproxy and security.

    Cons

    Its a churn shop with the average employee only staying 2.1 years (linkedin). They make being in sales or sales engineering a very tough place with the lowest pay in the industry.

    Advice to Management

    Set goals that work and hire sales leaders not managers.


  6. Helpful (4)

    "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zscaler full-time

    Pros

    Good technology when it works
    New leadership seems to have culture back on track

    Cons

    Crowded market trying to compete with existing, appliance based security products that customers that may not love what they have, but are wary to move away from. The devil you know...
    Company claims a large number of customers but appears that a percentage of those are actually ex-customers having dropped the service, yet are still counted as customers in the marketing slides.
    Customers complain of complicated deployments, outtages too often. As a Cloud-only company the top priority should be stability and UX.
    Sales seems to be a dizzying revolving door, mostly from reps leaving vs being let go. Most companies are intrigued with the solution, but when it comes time to purchase, most find it too risky to move away from existing solution, or deem it a low priority project.
    Micro management, daily updates in Salesforce lead to too much time spent on CRM vs selling. On more than one occasion temporary change in a forecast has led to an immediate call from the manager, even when the change was temporary.
    Product bugs lead to prospects dropping POCs

    Advice to Management

    Do more to help (re)build the reputation in the market. Little focus seems to be spent on building brand recognition in low producing regions. Work needs to be done to rebuild confidence with customers and partners, and with your own employees who have been burned by technical issues trying to sell the solution that significantly impacts a customer's architecture and possibly their career.


  7. "Good Opportunity to get Cloud Security background."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zscaler full-time

    Pros

    - Pre-IPO with a strong potential to go IPO.
    - In a strong marketplace - Data Security & Cloud.

    Cons

    - Allot of past HP staff. Old boys network in the sales and channel organization.
    - Diluted stock.

  8. "Tremendous Opportunity to create high impact and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations in San Jose, CA
    Current Employee - Sales Operations in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zscaler full-time (Less than a year)

    Pros

    Endless opportunities to create high impact, learn and be a champion
    Passionate and friendly co-workers
    Open communication and no BS
    Great Mentorship from management

    Cons

    Average benefits. Nothing besides that.


  9. Helpful (4)

    "Amazing product!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Jose, CA
    Current Employee - Engineering in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zscaler full-time (Less than a year)

    Pros

    -Solid platform and product built for performance and scale
    -Inherent SaaS DNA in company due to day 1 Cloud focus
    -Smart engineering talent with amazing dedication
    -Friendly family like culture with work life balance
    -5000+ customers and growing!
    -Very engaged CEO and Exec team that is transparent with no politics

    Cons

    None really, need to keep on innovating

    Advice to Management

    Continue the focus on execution


  10. Helpful (1)

    "Fun People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zscaler full-time

    Pros

    Everyone there was very friendly.

    Cons

    I can not think of any.


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