they have nice showers they just moved to a new gym, which is brand new and very nice you get to work out at work you get to wear work out clothes to work
poor pay, meagher benefits, almost no PTO "board" guides management, which means nothing gets done management direction lacking low retention rate business is not profitable
The staff, trainers and members are the reasons why I love ZUM. The trainers are the best and love what they do! We have the best front desk staff....always personable and over qualified in what they offer! Amazing philosophy and fitness community.
Upper management and the board of directors are poor communicators, quick to make rash decisions, execution of policies and procedures is poor. There is very little to no empowerment of employees. Needs to be more encouraging, supportive and trustworthy.
Advice to Management
Listen to your staff and take time to research all areas before executing new tasks, responsibilities and policies. Establish and encourage teamwork.
Your feedback has been sent to the team and we'll look into it.