Zumiez Reviews | Glassdoor

Zumiez Reviews

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Found 684 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
88%
Approve of CEO
Zumiez CEO Richard M. Brooks
Richard M. Brooks
336 Ratings
Pros
  • "Pretty nice staff and laid back nature(in 53 reviews)

  • "Embodies cultural values and provides a fun and challenging work environment with room for potential growth(in 40 reviews)

Cons
More Pros and Cons
  1. "For Retail part time, its fun"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Trumbull, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zumiez part-time for more than a year

    Pros

    Zumiez has some of the nicest, coolest staff you'll come across anywhere. The atmosphere is laid back, chill, and full of laughs. You won't ever feel particularly stressed out. The pay is decent, I got just above minimum wage with commission. Although the commission structure isn't the most rewarding.

    Cons

    There isn't too much room for growth and you might have to stick around a while to be considered for a promotion. The pay isn't the best either but if you like the environment its a good place to be.

    Advice to Management

    If the pay were a little higher for the amount of work you really have to put in to make the store run smoothly, that'd be amazing. Also, there were times that the store didn't have everything that was needed.

  2. "More stressful than you’d think"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Green Bay, WI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Zumiez part-time for more than 2 years

    Pros

    Friendly co-workers, AUX left to employees, discounts, lots of cool customers

    Cons

    Too many stats to try and meet daily, customers can be very rude, stealing, low pay, lots of store drama

  3. "A fun place to work as a sales associate, but not as a manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Second Assistant Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zumiez part-time for more than 2 years

    Pros

    Fun work environment, good starting job, good sales training

    Cons

    Insane hours, no work life balance, poor training from upper management

    Advice to Management

    I really enjoyed working at Zumiez when I was a sales associate, it was fun and I really learned how to push myself when it came to sales and customer service. However if I was closing I would be at work until 1 or 2 in the morning which was ridiculous. Once I became a manager I really stopped enjoying my job. They overworked me, had me working shifts by myself with no sales associates which meant I didn’t get breaks...

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  4. "Great for a first job!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zumiez part-time for more than a year

    Pros

    Fun environment, nice coworkers, good management

    Cons

    Not a whole lot of hours, not very good benefits

  5. "Good for a college student"

    StarStarStarStarStar
      Former Employee - Assistant Manager 

      I worked at Zumiez part-time for more than a year

      Pros

      Laid back Atmosphere, Easy compensation

      Cons

      Not a very structured environment

    • "Fun and Positive Environment, but many downsides!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Bellevue, WA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Zumiez part-time for more than a year

      Pros

      The environment working at Zumiez is almost always upbeat and fun, and communication while AT work is wonderful. Everyone you work with is so fun to be around and creates a good vibe.

      Cons

      1. you dont get to work during your written availability, you have to work the closing shift (5pm-11pm or later) until you "earn" the shifts you want. this is very difficult for minors, especially those who do not drive. it is expected to get out an hour late, but often staff gets stuck until 2 or 3 am working. 2. Instead of firing, they simply stop scheduling you and then cut off communication entirely and ignore and...

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      Advice to Management

      Please respect your employees availability or make it clear in the interview that you MUST work closing, sometimes until 3 am, until you "earn" the shifts you want! and please improve on outside-of-work communication!

    • "Only work here if you need sales experience"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Grand Prairie, TX
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Zumiez part-time for more than a year

      Pros

      good discount and fair commission

      Cons

      horrible management and horrible pay

      Advice to Management

      listen to staff instead of yelling

    • "Bad pay for the amount of work"

      StarStarStarStarStar
        Former Employee - Second ASM 

        I worked at Zumiez part-time

        Pros

        Discounts are decent for employees

        Cons

        No benefits for part time

      • "Unethical practices by regional manager and district manager"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Store Manager 
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at Zumiez full-time for more than a year

        Pros

        Work is actually fun Engage with all types of different customers Learn about the industry Annual company events

        Cons

        Pay Work life balance Unethical practices at all levels

        Advice to Management

        Tom the founder of the company is a great guy. Trying to help the less fortunate and worries about this country and the wellbeing of the people in amazing ways. Rick the CEO is a great guy that will remember your name since the 1st time he sees you. The company overall was great to work with, unfortunately the district manager decided to leave the company and was replaced by a guy who is fake, lies In your face,...

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      • "pretty good"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Second Assistant Manager 

        I have been working at Zumiez

        Pros

        environment was honestly great tbh

        Cons

        people get very salty when you outsell them

      Found 684 reviews