Zumiez Reviews | Glassdoor

Zumiez Reviews

Updated September 20, 2017
90 reviews

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Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
37 Ratings

90 Employee Reviews

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Pros
  • Zumiez was one of the easiest most laid-back jobs that I ever had (in 44 reviews)

  • Great work environment, flexible scheduling (in 28 reviews)

Cons
  • Insultingly low pay for the amount of work and stress the job entails (in 43 reviews)

  • no place is perfect obviously and retail in general makes finding work/life balance rough but if you get retail then you'll be just fine (in 16 reviews)

More Pros and Cons

  1. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Edina, MN
    Former Employee - Assistant Manager in Edina, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zumiez part-time (More than a year)

    Pros

    Can wear almost anything relaxed.
    Trained managers a lot
    Bonuses on sales available

    Cons

    Pestered managers about trainings a lot
    Management
    Asking consumers for their life story trying to make small talk was unnatural often
    High theft rate
    Awful, awful pay
    Not a lot of hours available
    Other employees would often be on call just in case it got busy.
    No where to get promoted to unless it was another store

    Advice to Management

    Restructure
    Figure out what is working and what's not, Quickly.


  2. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tucson, AZ
    Former Employee - Manager in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zumiez full-time (More than 3 years)

    Pros

    The clothing is awesome. You will be free to pretty much dress and look however you please. Running a team in the environment provided was simple.

    Cons

    Turnover rate is prolonged . It takes too long to move on to a higher position with the company. They want too many years of experience when the job above yours is not much different.

    Advice to Management

    Listening is key

  3. "Trash hours and pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Grapevine, TX
    Current Employee - Sales Associate in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zumiez part-time (Less than a year)

    Pros

    It has a relaxed enviroment, would be good if youre in school because the hours are fairly flexible if you give notice of your schedule

    Cons

    Store management is extremely condecending and treats you like trash (save maybe 1 manager), hours can be under two digits a week, pay is minimum wage (good luck making rent) and the training process is about five minutes of them telling you what to do then nothing after that, if you ask again theyll just tell you theyre too busy saying "hi, welcome to zumiez" to the 30 customers that come in a day

    Advice to Management

    Have some respect for your coworkers, they may be replaceable but your attitude will drive them out very quickly causing you more work


  4. "Minimal hours/ Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Towson, MD
    Current Employee - Sales Associate in Towson, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zumiez part-time (More than a year)

    Pros

    great atmosphere, very chill job, make new friends.

    Cons

    horrible pay, not enough hours to actually feel like you had a "long work day"...

    Advice to Management

    Stop hiring so many people and making hours less for the others, the store isnt that big so you dont need too many people. Give people the hours that you give the managers atleast...


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun environment and customers, they aren't strict about a dress code and 50 percent off of any house brands which is cool

    Cons

    The pay isn't great AT ALL!! You basically work on commission but that doesn't make any difference when you are barely offered hours. Also the managers sucks! They do whatever and treat employees like crap

    Advice to Management

    Run the store better! This company sucks!


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zumiez part-time (More than a year)

    Pros

    Good schedule, met some fun people, learned a lot about sales

    Cons

    Sales tactics are often too annoying for retail shoppers to deal with, dealt with some inappropriate co-workers

    Advice to Management

    The sales tactics are often insane. No one wants to be pestered constantly while shopping. Many people would walk out because of other employees checking up on them too often.


  7. Helpful (1)

    "Good environment fast paced, poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Assistant Store Manager in New York, NY
    Former Employee - First Assistant Store Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zumiez full-time (More than 3 years)

    Pros

    Good environment for 1 on 1 customer service
    Basic cashiering skills, as well as merchandising and problem solving as well.

    Cons

    Poor employee development, tasks are given without explanation or follow ups, abuse of payroll constantly, as well as high internal theft.

    Advice to Management

    More hands on with employees.

  8. Helpful (1)

    "Fixed Scheduling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Napa, CA
    Current Employee - Retail Sales Associate in Napa, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zumiez part-time (More than a year)

    Pros

    It is a very easy job to not only understand, but master as well. The requirements are very easy to meet with basic training.

    Cons

    The management is very biased towards female workers. We hired too many applicants and now there's too many employees that don't work enough. The store is too small for a 20+ roster like we have right now.

    Advice to Management

    Stick to the zumiez ideology, not just scheduling your favorites.


  9. "Zumiez Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zumiez full-time

    Pros

    Flexible schedule, Plenty of opportunities to grow within the company, Great for building relationships.

    Cons

    Management, Unreliable employees, Hourly pay.

    Advice to Management

    Hire managers who have a knowledge and understanding of products and the culture surrounding your store.


  10. Helpful (1)

    "SELL SELL SELL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zumiez part-time

    Pros

    It is a job that pays

    Cons

    It is a job that pays little for the amount they want you to sell

    Advice to Management

    nothing to management


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