Zumiez Reviews | Glassdoor

Zumiez Reviews

Updated July 22, 2017
503 reviews

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503 Employee Reviews

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Pros
Cons
  • Low pay, little opportunity to move up (in 42 reviews)

  • no place is perfect obviously and retail in general makes finding work/life balance rough but if you get retail then you'll be just fine (in 15 reviews)

More Pros and Cons

  1. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Salem, NH
    Current Employee - Store Manager in Salem, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zumiez full-time (More than a year)

    Pros

    It's a Fun place to work usually.

    Cons

    The company puts so much money into so many random events that they could be investing in their hardworking people's pay checks at the store level instead.

    Advice to Management

    Provide clear and fair expectations.


  2. "Payroll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Coordinator in Lynnwood, WA
    Current Employee - Payroll Coordinator in Lynnwood, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zumiez full-time (More than a year)

    Pros

    Work environment is great and awsome work life balance

    Cons

    Pay does not match knowledge

  3. Helpful (3)

    "Home Office employee. Not the worst job but not a very good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lynnwood, WA
    Current Employee - Anonymous Employee in Lynnwood, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zumiez full-time (More than a year)

    Pros

    -Skate park out back is cool
    -Skating in the office is cool
    -The building surrounded by the woods is nice
    -Many Zumiez employees are intelligent.

    Cons

    -Ineffective and inefficient work processes all across the company. Very frustrating. Many at the top are very ideologically resistant to change and cover up their mistakes.
    -The cultural divide between business functions and the leadership's lack of willingness to address it.
    -Unhealthy turnover. The best employees consistently leave after 1-2 years and low performers and people whose only professional experience is at Zumiez stay literally for decades. This pattern is really bad and shows an embracing of the aversion to change and new ideas.
    -Most importantly, the company's performance is reflective of the fact that leaders don't seem to realize that the retail industry is changing faster than we can keep up with. Poor decision making at the top.
    -If I had a dollar for every time I heard a manager say, "If the stores are open, we are open"

    Advice to Management

    Pay attention to the changes in the industries. Listen to new ideas and implement them if they make sense. Don't keep doing things the same way as they've always been done. Evaluate and assess whether or not something is working or it isn't.


  4. Helpful (1)

    "employment in review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Yuma, AZ
    Former Employee - Anonymous Employee in Yuma, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    If you surpass the sales goal, you receive commission
    the managers were laid back and easy going

    Cons

    Not enough hours
    feeling like you are pestering customers when they just come in to look

    Advice to Management

    Well yo upper management: Stop making it so competitive people start trying to steal your sales.


  5. Helpful (2)

    "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's Production Assistant in Everett, WA
    Former Employee - Men's Production Assistant in Everett, WA
    Doesn't Recommend

    I worked at Zumiez (Less than a year)

    Pros

    some nice people and free clothes. good starting point into the apparel industry.

    Cons

    management doesn't respect you if you don't look like a skater and/or love action sports.


  6. "Horrid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Albuquerque, NM
    Former Employee - Sales Associate in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zumiez part-time (Less than a year)

    Pros

    Laid back work environment, cool people. They had an aux cord to play our own music which was nice when we didn't have a lot to do which was usually always.

    Cons

    Very unprofessional, constantly have to sell to people basically jump down there throat just to get a sale. Very unorganized management team and stealing problem that only you can stop without help. Basically run by young people who think just since their in charge they can be the big boss. Would never recommend. Low pay as well as almost 0 hours unless it's holiday

    Advice to Management

    Make it more professional and don't just make anyone a manager


  7. "Distribution Center - Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corona, CA
    Former Employee - Anonymous Employee in Corona, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zumiez full-time (More than 5 years)

    Pros

    Leadership allows everyone the opportunity to grow. Ability to own your work area. Big focus on understanding the "why".

    Cons

    Opportunity to be consistent across all departments. Not uncommon for department managers to either not enforce policy or have their own standards. Creates environment of unfairness that has lead to solid employees losing morale.

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in The Woodlands, TX
    Former Employee - Sales Associate in The Woodlands, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zumiez part-time (More than a year)

    Pros

    Had flexibility in terms of being able to freely walk around the store helping customers, changing the music, restocking shoes, or anything really as long as I was being productive and paying attention to customers that came in the store at all times.

    Cons

    I would only work with one other employee every shift (an assistant manager) and this would sometimes get difficult if there were more than 3 different customers in the store at once.

    Advice to Management

    Train your employees a little more to act professional and a little more mature. For me, I held this job while still in high school and it was almost fun going to work because I got to hangout in a skateboarding store and had to make sales and talk to customers for the most part. Now when I go into a Zumiez, it seems like most of the employees I encounter are working their first day or so and don't know too much about the products you have to offer.


  9. "It was an awesome experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second AM in Onalaska, WI
    Former Employee - Second AM in Onalaska, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zumiez part-time (More than 3 years)

    Pros

    Discount and culture are the pros, great place to work. It makes you feel like your doing something fun but working at the same time

    Cons

    Other workers work mentality is kinda in the dump as well as management, they need to step it up because one person does all the work load

    Advice to Management

    Step it up


  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Associate in Teaneck, NJ
    Former Employee - Customer Sales Associate in Teaneck, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zumiez (More than a year)

    Pros

    Great company would work for again

    Cons

    Higher wages are needed for codt of living


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