Zumiez Reviews | Glassdoor

Zumiez Reviews

Updated February 22, 2017
450 reviews

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450 Employee Reviews

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Pros
  • the managers were laid back and easy going (in 41 reviews)

  • Work environment is great and awsome work life balance (in 24 reviews)

Cons
  • Low pay as well as almost 0 hours unless it's holiday (in 37 reviews)

  • no place is perfect obviously and retail in general makes finding work/life balance rough but if you get retail then you'll be just fine (in 15 reviews)

More Pros and Cons

  1. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Mesquite, TX
    Former Employee - Sales Associate/Cashier in Mesquite, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    discounts
    openminded
    relaxed
    no judgement on race or sex

    Cons

    hours suck
    discounts for non home brands is only 25% off

    Advice to Management

    communication


  2. Helpful (2)

    "Home Office employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynnwood, WA
    Former Employee - Anonymous Employee in Lynnwood, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Zumiez full-time

    Pros

    Casual dress code, flexible schedules in most departments, good health insurance and occasional free product giveaways.

    Cons

    Pay is quite low in many departments and there are very few holidays recognized. The home office closely resembles a high school with all of the accompanying cliques you would expect to find. They often hire and promote based on "friendships" within departments, which can result in extremely underqualified people being put in to positions they are not ready for, even in high level management. The executive team has very little interest in the people working at the Home Office & it's very evident to the employees. There is also a high level of dishonesty from the management staff. It's not uncommon for management to lie and blame lower level employees within their departments for their own mistakes. The emphasis the company places on "competition" often leads to an backstabbing in order to get ahead. It is very common to be expected to handle a workload that would take 60 hours a week to complete, within a standard 40 hour week.

    Advice to Management

    Learn to care about the employees working for you and treat them fairly. Or at least do a better job of faking it. If you are going to promote fairness and honesty as a major component of the culture, then lead by example and practice it. You should also take a serious look at the mid and high level management staff. The way some of them treat their staff is not only unprofessional, but borders on illegal. Haven't you noticed the increase in turnover? There used to be so many employees that had worked there for decades and now you're lucky if people make it a couple of years.


  3. "Retail Stores"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Zumiez full-time (More than 3 years)

    Pros

    Zumiez offers a flexible work environment. Allows employees to make best decisions.

    Cons

    Don't see operations management team often.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall ok"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay, benefits, good hours etc,

    Cons

    politics, too many chiefs not enough indians


  6. "Awesome company!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez full-time

    Pros

    Great team, great perks, great product-- this company really cares for their employees and makes sure they do everything they can to make them the best they can be!

    Cons

    Having to work weekends and holidays is probably the biggest downside--- that is the life of a retail worker though


  7. "so much potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zumiez full-time

    Pros

    zumiez truly cares about their people, they offer so much support and so many opportunities for learning and growth. the clientele are fab, zumiez cares more about building that bond with the community than anything. they take feedback so well, they're very in touch.

    Cons

    no place is perfect obviously and retail in general makes finding work/life balance rough but if you get retail then you'll be just fine.

    Advice to Management

    continue investing in your employees!


  8. "stock associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Silverdale, WA
    Former Employee - Stock Associate in Silverdale, WA
    Recommends
    Neutral Outlook

    I worked at Zumiez part-time (Less than a year)

    Pros

    Co workers are very kind and helpful

    Cons

    Customers can be rude sometimes and you have to stay positive

    Advice to Management

    Keep doing what you're doing!


  9. Helpful (1)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fast paced and fun work eniviroment

    Cons

    Ungrateful for work contributed to company

    Advice to Management

    Reward top employees


  10. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lynnwood, WA
    Current Employee - Customer Service Representative in Lynnwood, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zumiez part-time (Less than a year)

    Pros

    Zumiez Home Office has a great internal culture, great people, and management that actually cares about it's employees. Cool office, pleasant environment, a lot of freedom, able to express your creativity to solve customer needs.

    Cons

    Parking can sometimes be an issue, but that's really about it. Honestly the best company I have worked for in a long time.

    Advice to Management

    Keep doing what you're doing.


  11. Helpful (2)

    "Seasonal Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Skateboarding, pay, friends, music, discounts

    Cons

    hours, customers, schedule, over priced, employees lie



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