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Zuora Reviews

Updated February 16, 2018
208 reviews

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4.5
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Zuora Founder & CEO Tien Tzuo
Tien Tzuo
179 Ratings

208 Employee Reviews

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Pros
  • Being a pre-IPO company, it's very flexible, very dynamic, and very rewarding for the best employees (in 13 reviews)

  • Product is awesome - your dealing with C-Level guys - Strategic conversations on how to move to a Subscription Economy (in 12 reviews)

Cons
  • sometimes work life balance can be a struggle but that just comes to to choice (in 12 reviews)

  • Still building the foundation while growing extremely fast, no 401k match (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great people to work with, Always Learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Mateo, CA
    Current Employee - Software Engineer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    - Company values work life balance and provides resources for professional growth
    - Strong learning culture. We are encouraged and given the opportunity to attend conferences and trainings to work smarter
    - Code base is improving. There are high standards placed on development practices
    - Employees are positive, knowledgeable and proactive.
    - Fun, spirited place to work -- people come together for all sorts of activities and events
    - Best recruiting experience by far -- I felt well prepared and valued throughout the entire interview process
    - Diversity is a priority
    - Working remotely on Fridays is not uncommon
    - HQ is right next to Caltrain station, beer garden, and a large selection of restaurants. Open space office with plenty of natural light. Provided parking.
    - Varied work as a developer -- I don't feel too specialized or trapped in a pigeon hole

    Cons

    - No 401K match
    - HQ is a little cramped at times


  2. Helpful (2)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    I get to work from home
    benefits are better than other opportunities in market
    flexible, they work around my schedule

    Cons

    I am using twenty words to say that I can not think of any cons associated to working at Zuora

    Advice to Management

    Keep up the good work and continue to hire the top quality talent you currently have. Culture is awesome, keep up the good work.

  3. "Senior Instructional Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    I've been working here for 2.5 years

    Cons

    Not that I can think of.


  4. Helpful (2)

    "Zuora is great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    - Great company culture
    - Smart and driven employees
    - Great management and CEO
    - Snacks and drinks provided in the office

    Cons

    - No 401k match
    - No breakfast or lunch provided
    - Can be tough to be promoted due to external hiring

    Advice to Management

    Give employees a better idea of what is required to be promoted and be more open about the process.


  5. Helpful (1)

    "Smart People Doing Smart Things that Matter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    - Intellectually stimulating environment
    - Visionary product
    - Great opportunities to learn, experiment, try new things, take initiative
    - Inspirational leader
    - Fun environment with lots of free perks (good food, biometric screenings, parties, cool Zuora swag, etc., etc.)
    - Working at Zuora, you really feel like you're building something important that potentially can impact all consumers across the globe

    Cons

    - Hectic startup pace
    - Not enough resources to do all that needs to be done
    - Growing pains of a rapidly expanding company that's trying to hold on to its startup mentality while at the same time becoming more operational mature


  6. Helpful (1)

    "Great place for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Mateo, CA
    Current Employee - Marketing in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    The people you work with is what makes this job different.

    Free snacks

    Great flexibility

    Working from home on Fridays is normal.

    Cons

    Office is getting a little crammed since we are growing. Could have a little bit more variety on the snacks.


  7. Helpful (1)

    "3+ years and still going strong!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than 3 years)

    Pros

    Collaborative organization, professional colleagues, strong vision.

    Cons

    sometimes work life balance can be a struggle but that just comes to to choice! Shut down the laptop and put the "crackberry" away :)

  8. Helpful (1)

    "Incredible business, leaders and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than 3 years)

    Pros

    The sky is the limit - you're empowered to contribute in endless ways
    Fantastic, smart, innovative, passionate, team-oriented people
    CEO is a visionary and the subscription business is powerful
    Lots of opportunities to learn, grow and build your career

    Cons

    We are all so committed sometimes we work too hard (but we play hard and have a lot of fun too)


  9. Helpful (1)

    "Market Momentum meets Drive to Win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Boston, MA
    Current Employee - Management in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Incredible timing and momentum with emergence of the "Subscription Economy".
    This is only matched with this team's will to win.

    Cons

    Buckle-up for an execution-focused culture with everything that comes with that package: steep learning curve, fast-moving organization, and ah yes - not much time for hand-holding through transitions!

    Advice to Management

    More frequent communications to the global teams


  10. "Visionary CEO who is taking employees and the business to great things. COME AND WORK HERE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    Fantastic culture and work environment, incredible focus on doing everything they can to make employees successful, amazing CEO with passion, integrity and drive to take Zuora to great heights, creative and strong people programs and tools, a fast growing global business with great potential, fast paced and exciting

    Cons

    Still a start-up. With all the positives that this brings, there can also be a lack of process and lack of experience in some leaders. That said, the culture and vision are so strong, there's little negativity and a true desire to grow and make progress

    Advice to Management

    Keep on doing what you're doing. Keep focusing on delivering results, growing the business and making employees successful. Keep the focus on ZEOs and all the programs that are being developed to attract, develop and retain the great talent we have


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