Zuora Reviews
Updated May 27, 2023
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Top Review Highlights by Sentiment
- "Cross functional teams throughout the organization form by themselves to come together to solve short" (in 25 reviews)
- "No 401k matching (yet); growing pains that are to be expected from an expanding company of this size." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Zuora and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Awesome people, awesome culture
Jun 23, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Lots of growth opportunities and resources. People are awesome. Excellent work/life balance.
Cons
None at this current time.
We value your input and appreciate you taking the time to share your experience. We are grateful for talented ZEOs like you who continue to do amazing things. Thank you!
- Current Employee, more than 1 year★★★★★
Great Culture, People & Benefits
May 22, 2023 - Finance in San Bernardino, CARecommendCEO ApprovalBusiness OutlookPros
Medium size public company where you are able to make an impact and feel enabled in your role. Benefits are really rich including 6month parental leave, FTO, wellness days and many other additional perks including $1,000 career cash that can be used for additional training or certifications.
Cons
Some internal processes are not well defined, but this Con is also an opportunity for anyone who likes to take initiative and drive process improvements.
Continue reading - Current Employee, more than 1 year★★★★★
Great company and coworkers
Apr 30, 2023 - Director in Dallas-Fort WorthRecommendCEO ApprovalBusiness OutlookPros
The people are great. The culture is extremely collaborative and supportive.
Cons
The organization is still experiencing growing pains and it can be hard to find resources from time to time. Internal processes and systems need to be overhauled and simplified. It can be very difficult to get simple tasks done. Other than that, this is a great company to work for and I’m proud to be here.
Continue readingZuora Response
ZEO Success Team
Thanks so much for your feedback and for joining us on our mission!
- Current Employee★★★★★
Pros
Good benefits. Can work remotely or in office as desired. Decent product and customer focus. Good people for the most part.
Cons
Lots of growing pains. Not sure there's true understanding of the degree to which technology, systems, processes, decision making, strategy, etc. needs to evolve. Things stay afloat, but it's questionable how much the company will be able to scale without working on itself and creating a long-term plan and strategy with milestones everyone can align to. There's also tension sometimes between departments or between those who have been with the company for awhile and those who are newer and with big company experience.
- Current Employee, more than 1 year★★★★★
Great culture and even better people
May 3, 2023 - Finance in Redwood City, CARecommendCEO ApprovalBusiness OutlookPros
Very down to earth team and great work environment
Cons
It's not perfect and it's going through the slowdown along with most tech companies. However, it makes it easier when you enjoy working with the people around you.
- Current Employee, more than 1 year★★★★★
Great culture. Unclear strategy.
Apr 23, 2023 - Senior Director in Boston, MARecommendCEO ApprovalBusiness OutlookPros
Culture is very collaborative, upbeat - a real “can-do” vibe. Revenue product is leading class as is the team that supports it. Despite hierarchy, the company feels very “flat” which is refreshing and rare in the corporate world.
Cons
Leadership refuses to move away from “subscription” language even while acknowledging that it is limiting to our positioning and growth in the market as many customers don’t see their models as subscriptions. No 401k match.
Continue reading - Current Employee★★★★★
Pros
Good enviroment to work in
Cons
They need to work on managment
- Former Employee★★★★★
Pros
Great work culture, very nice people
Cons
Not hiring now so IDk
- Former Employee★★★★★
Pros
Friendly coworkers, room to grow
Cons
Could be better pay and benefits
- Current Employee, more than 5 years★★★★★
Stale - change needed
Jan 23, 2023 - Strategic Account Executive in Boston, MARecommendCEO ApprovalBusiness OutlookPros
Mostly nice people Product is great for the 1% of the market that need it
Cons
We are not run like a public company with a duty to its shareholders. CEO controls the voting rights and the company is run like a small business. A few of his favorites are promoted every year (regardless of their qualifications to do the job), most of the talented folks that aren't politicians are overlooked. No successful product development since the Leeyo acquisition/RevPro - and that took years to get right. Product team is focused on releasing a few (mostly free of charge) features that do nothing for our numbers. CEO and leadership have run out of ideas, we need to be acquired and he should retire.
Continue readingZuora Response
Employer Brand & Recruitment Marketing Manager
We appreciate you taking the time to share your experience with us and we’re grateful for your five years of dedication to our mission. We are always looking to ensure that our ZEO experience is amazing and that everyone is allowed to transparently bring forth any issues and concerns. If you're open to discussing this further, we encourage you to share your feedback directly with your leadership team or connect with your ZEO Success Partners, who can help provide additional support. Thank you again for your feedback and your contributions.
Zuora Reviews FAQs
Zuora has an overall rating of 3.8 out of 5, based on over 614 reviews left anonymously by employees. 70% of employees would recommend working at Zuora to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.
70% of Zuora employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zuora 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Zuora to be benefits, senior leadership, career development and the cons to be work life balance, management.
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