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Zuora

Zuora

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Zuora Reviews

Updated May 27, 2023

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Found 562 of over 614 reviews
3.8
70% Recommend to a Friend
Zuora Founder & CEO Tien Tzuo
85% Approve of CEO

Found 553 of over 614 reviews

3.8
70%
Recommend to a Friend
85%
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
417 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zuora and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Awesome people, awesome culture

    Jun 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of growth opportunities and resources. People are awesome. Excellent work/life balance.

    Cons

    None at this current time.

    Be the first to find this review helpful

    Zuora Response

    We value your input and appreciate you taking the time to share your experience. We are grateful for talented ZEOs like you who continue to do amazing things. Thank you!

  2. 5.0
    Current Employee, more than 1 year

    Great Culture, People & Benefits

    May 22, 2023 - Finance in San Bernardino, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Medium size public company where you are able to make an impact and feel enabled in your role. Benefits are really rich including 6month parental leave, FTO, wellness days and many other additional perks including $1,000 career cash that can be used for additional training or certifications.

    Cons

    Some internal processes are not well defined, but this Con is also an opportunity for anyone who likes to take initiative and drive process improvements.

    Continue reading
    Be the first to find this review helpful
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  4. 5.0
    Current Employee, more than 1 year

    Great company and coworkers

    Apr 30, 2023 - Director in Dallas-Fort Worth
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are great. The culture is extremely collaborative and supportive.

    Cons

    The organization is still experiencing growing pains and it can be hard to find resources from time to time. Internal processes and systems need to be overhauled and simplified. It can be very difficult to get simple tasks done. Other than that, this is a great company to work for and I’m proud to be here.

    Continue reading
    Be the first to find this review helpful

    Zuora Response

    ZEO Success Team

    Thanks so much for your feedback and for joining us on our mission!

  5. 3.0
    Current Employee

    Room for improvement

    May 9, 2023 - Anonymous 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits. Can work remotely or in office as desired. Decent product and customer focus. Good people for the most part.

    Cons

    Lots of growing pains. Not sure there's true understanding of the degree to which technology, systems, processes, decision making, strategy, etc. needs to evolve. Things stay afloat, but it's questionable how much the company will be able to scale without working on itself and creating a long-term plan and strategy with milestones everyone can align to. There's also tension sometimes between departments or between those who have been with the company for awhile and those who are newer and with big company experience.

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  6. 5.0
    Current Employee, more than 1 year

    Great culture and even better people

    May 3, 2023 - Finance in Redwood City, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very down to earth team and great work environment

    Cons

    It's not perfect and it's going through the slowdown along with most tech companies. However, it makes it easier when you enjoy working with the people around you.

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  7. 3.0
    Current Employee, more than 1 year

    Great culture. Unclear strategy.

    Apr 23, 2023 - Senior Director in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is very collaborative, upbeat - a real “can-do” vibe. Revenue product is leading class as is the team that supports it. Despite hierarchy, the company feels very “flat” which is refreshing and rare in the corporate world.

    Cons

    Leadership refuses to move away from “subscription” language even while acknowledging that it is limiting to our positioning and growth in the market as many customers don’t see their models as subscriptions. No 401k match.

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    1 person found this review helpful
  8. 5.0
    Current Employee

    Admin

    May 1, 2023 - Admin. Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good enviroment to work in

    Cons

    They need to work on managment

    Be the first to find this review helpful
  9. 5.0
    Former Employee

    jbihip

    Apr 24, 2023 - Strategist in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work culture, very nice people

    Cons

    Not hiring now so IDk

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Good place to work

    Mar 27, 2023 - AP Clerk in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers, room to grow

    Cons

    Could be better pay and benefits

    Be the first to find this review helpful
  11. 2.0
    Current Employee, more than 5 years

    Stale - change needed

    Jan 23, 2023 - Strategic Account Executive in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly nice people Product is great for the 1% of the market that need it

    Cons

    We are not run like a public company with a duty to its shareholders. CEO controls the voting rights and the company is run like a small business. A few of his favorites are promoted every year (regardless of their qualifications to do the job), most of the talented folks that aren't politicians are overlooked. No successful product development since the Leeyo acquisition/RevPro - and that took years to get right. Product team is focused on releasing a few (mostly free of charge) features that do nothing for our numbers. CEO and leadership have run out of ideas, we need to be acquired and he should retire.

    Continue reading
    5 people found this review helpful

    Zuora Response

    Employer Brand & Recruitment Marketing Manager

    We appreciate you taking the time to share your experience with us and we’re grateful for your five years of dedication to our mission. We are always looking to ensure that our ZEO experience is amazing and that everyone is allowed to transparently bring forth any issues and concerns. If you're open to discussing this further, we encourage you to share your feedback directly with your leadership team or connect with your ZEO Success Partners, who can help provide additional support. Thank you again for your feedback and your contributions.

Viewing 1 - 10 of 553 Reviews
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Zuora Reviews FAQs

Zuora has an overall rating of 3.8 out of 5, based on over 614 reviews left anonymously by employees. 70% of employees would recommend working at Zuora to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Zuora employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Zuora. This rating has decreased by -2% over the last 12 months.

70% of Zuora employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zuora 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zuora to be benefits, senior leadership, career development and the cons to be work life balance, management.

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Zuora

70 days ago

Culture
Between a new office that encourages collaboration 💪, focus 🧠 and innovation 💡, celebrating Holi (The Festival of Colors), #InternationalWomensDay and supporting a new computer lab, sponsored by Zuora at a local school, our India ZEOs have been busy bringing our culture to life. Azhar Hussain T S, ZEO Success, shares his thoughts on the new space below. #zeolife #zuoraforgood #zeovoices
Shared image - Celebrating the new Chennai office with ZEO Azhar
Celebrating the new Chennai office with ZEO Azhar
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Glassdoor has 614 Zuora reviews submitted anonymously by Zuora employees. Read employee reviews and ratings on Glassdoor to decide if Zuora is right for you.