Zuora Reviews | Glassdoor

Zuora Reviews

Updated August 16, 2018
228 reviews

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4.7
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Zuora Founder & CEO Tien Tzuo
Tien Tzuo
198 Ratings

228 Employee Reviews

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Pros
  • "Being a pre-IPO company, it's very flexible, very dynamic, and very rewarding for the best employees" (in 13 reviews)

  • "Product is awesome - your dealing with C-Level guys - Strategic conversations on how to move to a Subscription Economy" (in 13 reviews)

Cons
  • "sometimes work life balance can be a struggle but that just comes to to choice" (in 13 reviews)

  • "Still building the foundation while growing extremely fast, no 401k match" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "The Freedom to Experiment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Zuora leadership has created a culture for our workplace that allows every employee to be the CEO of their own career. There is no limit to the freedom we have as "ZEOs" to try new techniques, share our ideas and drive our job where we want it to go. I've never felt so empowered in a job!

    Cons

    Zuora's fast paced culture isn't for everyone! But if it is, you want to work here.

    Zuora Response

    Jun 8, 2018 – Talent Team

    Right on! Thank you for your positive feedback and embracing our ZEO culture--we think it's what makes working at Zuora truly unique! Keep up the great work.


  2. "Zuora is a place to reinvent yourself !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    A group of BEST talents leading the subscription world and challenge themselves.

    Cons

    Interview Bar for Engineers are too high

  3. "Recruiting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    You feel empowered to speak your mind about your expertise, left alone to get your work done, rewarded for performance, gifted with extra perks to keep you motivated. You work hard but they also make time for laughs.

    Cons

    Remote employee so don't get all the perks as HQ.


  4. "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in San Francisco, CA
    Current Employee - Business Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Great team and great management!
    Awesome new SF office for sales
    Tons of cross-functional collaboration
    Direct access to sales leaders and executive team

    Cons

    Long-term commitment/not an easy promotion path


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    15 days PTO, great healthcare options, lots of room for growth and promotions within the company, great work-life balance (but this depends what team you work for), middle management is full of fantastic people who invest in their teams and lead by example, new SoMa location is great (3rd/Folsom)

    Cons

    no 401K match, some teams don't allow WFH (something Zuora claims to support), very few catered meals, gym subsidy only applies to gyms of Zuora's choosing,

    Advice to Management

    Post-IPO, it seems like a no-brainer to offer a 401K match. There is a lot of talent at Zuora that will be difficult for the company to retain when perks and benefits can't compete with what other SF tech companies offer


  6. "In it for the long haul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than 3 years)

    Pros

    - Excellent leadership team with little to no turnover
    - Competitive pay and perks
    - Lots of upward career growth, opportunity to move to different functions and roles
    - Unique 'non-micromanaging' ZEO Culture, they really support you in making the most of your position
    - Product is consistently up and to the right when it comes to the competitive landscape as we are really helping to support a rapidly evolving industry
    - Lack of general competitors typically makes us an easy choice for customers
    - Flexible work schedules

    Cons

    - only 15 days of pto, regardless of how many years you've been at the company
    - WLB can be challenging, had expected this change post ipo but the expectation is to always be available (typical for most bay area tech companies)
    - Product suite is rapidly expanding but scaling and keeping cross-functional teams aligned has proven to be difficult
    - no 401k match yet
    - new focus on hiring many ex-big software employees is slowly disrupting the culture
    - IT team is always burdened, many of the internal apps need an overhaul

    Advice to Management

    Keep up the hustle. Be more selective in hiring, ex-Oracle employees does not always result in the right culture fit.


  7. "Awesome place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (Less than a year)

    Pros

    Amazingly flexible work-life balance. Friendly culture!

    Cons

    Nothing really comes to mind

  8. "Simply the best..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Clear and compelling vision, exellent CEO and leadership team, strong growth that results in lots of opportunities and learning, fantastic culture, teams and people

    Cons

    Fast pace, still a small company, just past its IPO stage so processes and tools can sometimes be evolving.

    Advice to Management

    Keep doing what you're doing. It's great.


  9. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Mateo, CA
    Current Employee - Senior Software Engineer in San Mateo, CA
    Recommends
    Positive Outlook

    I have been working at Zuora full-time (More than a year)

    Pros

    Great work life balance. Lots technical challenges.

    Cons

    Need improvement to general tooling infrastructure.


  10. "I'm subscribed!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Immense growth opportunities, culture, equity

    Cons

    work/life balance at times, navigate challenges and ambiguities of a high growth company

    Advice to Management

    None


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