Zuora Employee Reviews about "management"
74% would recommend to a friend
(124 total reviews)
Tien Tzuo
87% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Cross functional teams throughout the organization form by themselves to come together to solve short" (in 28 reviews)
- "I reported to a manager who worked from home on the east coast and was often too busy to return my emails so it was extremely difficult to get things done." (in 5 reviews)
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This rating reflects the overall rating of Zuora and is not affected by filters.
Found 124 of over 663 reviews
Updated Nov 24, 2023
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Reviews about "management"
Return to all Reviews- 5.0Feb 19, 2014Account ExecutiveCurrent Employee, more than 3 years
Pros
Most talented team across individual contributors and executive management Open to feedback and willing to alter course to achieve goals Thought leadership Work hard, play hard culture
Cons
Not a place to coast and just pick up a paycheck Alignment across marketing, sales, product and implementation has been a challenge that management is working on and is improving
- 2.0Sep 18, 2019Anonymous EmployeeCurrent Employee, more than 5 yearsChennai
Pros
1. Extra benefits like periodic employee recognition through Kudoz points and career development schemes. 2. Good HR management at Chennai who is empathetic and always approachable to answer all company's policies and keen to sort out employees' concerns. 3. Diversity highly appreciated environment.
Cons
1. Clearly no job security. 2. Fake promises around the appraisal/hikes. 3. Chennai's attrition rate is highly seen lately due to poor line managers' incapability of utilising employees' skills.
5 - 4.0Feb 24, 2022Senior Sales EngineerFormer Employee, more than 3 years
Pros
- Addressing/part of a large business model transformation to Subscriptions - Great marketing machine and lead generator - Well controlled sales process - Good benefits
Cons
- Distance from product leaders and management and lack of influence of roadmap - Lack of capabilities to address 'real world' complex scenarios for customers
- 1.0Nov 4, 2012Solution ArchitectCurrent Employee, more than 1 yearRedwood City, CA
Pros
Subscription billing is the future. Great Theme.
Cons
Very High Turnover. Execution is very poor. Management especially Professional Services and Sales are very arrogant; there is too much tension in the company and it lacks a positive atmosphere. Expectation is 24/7 work; no work-life balance.
12 - 4.0Apr 19, 2021Account ExecutiveFormer Employee, more than 1 yearParis
Pros
Sales engineers are really amazing.
Cons
Management changes and reporting cadence
Zuora Response3yThanks for sharing your feedback and for all you contributed during your time with us. Best of luck to you!
- 4.0Feb 14, 2023ManagerCurrent Employee, more than 1 yearChennai
Pros
- Freedom to take the initiative and supportive management - Good compensation and Perks ( Paternity leave for 6 months, Bonus, Stocks and Career cash) - Wellness holidays and Company wise shutdown for 10 days -
Cons
- Work-life balance - Following Hybrid model strictly - Recent Layoff
Zuora Response9moWe value your input and appreciate you taking the time to share your experience. We are grateful for talented ZEOs like you who continue to do amazing things. Thank you!
- 5.0Nov 7, 2016Anonymous EmployeeCurrent Employee, more than 1 yearFoster City, CA
Pros
Zuora has an amazing culture and few very talented people. They are in a niche space with not a whole lot of competition. Management tries to foster a culture of transparency and keep employees informed of what is happening for the most part. Senior Management is responsive and is trying to do the right thing for the most part.
Cons
Some Engineering teams work on old technologies, where there is not much growth. Cross team transfers are harder to make.
1 - 4.0May 28, 2021Support EngineerFormer Employee, less than 1 yearChennai
Pros
Nice company to work. Employee oriented benefits.
Cons
The acquisition of leeyo has impacted the organisation but the Zuora style of management is actively been followed
1Zuora Response3yThank you for your positive feedback and your contributions during your time with us--we appreciate it! We are currently investing heavily in our Chennai location and have over 80 new hiring requirements for the year. We look forward the positive impact this will have to further our transformation and growth.
- 5.0Jun 6, 2023Cloud Security EngineerCurrent Employee
Pros
Management is so supportive and you will have plenty of new things to learn in technology. No Micro-management and very flexible work environment.
Cons
No cons as of now.
- 1.0Sep 10, 2019SDRFormer Employee, less than 1 yearSan Francisco, CA
Pros
Had some great conversations with prospects and good experience selling a challenging product.
Cons
Had months where commission checks were incorrect for the entire SDR team. Haven't had ANY training in months, as we churned off our call recording tool with no warning and no immediate replacement, which also caused a HUGE mess since SDRs 90% of the time had to basically convince management that we're doing our job. Haven't had clarity on what our quota was for months, as management would change our number and how it was achieved multiple times without a warning to us - and we wouldn't know until sometimes weeks into the month. Never had a breakdown of comp or accelerators to confirm our commissions were accurate, despite numerous requests to directors/VP. Quotas are unattainably high but management wouldn't adjust them because they 'needed more data.' SDR's heard the threat 'buy in or buy out' several times. Fear driven and manipulative environment trickling down from the VP level. Got VERY micromanaged when new VPs/directors were brought in - not allowed to work away from your desk at all during the day as it appeared 'lazy.' Territories constantly changing with zero transition period into new patches. ZERO promotion path for SDRs.
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