Zuora Employee Reviews about "team"

Cons

Incredibly high churn EMEA wide

Cons

The review entitled '90-100% AE Turnover ...' (4/21/2014) is completely accurate, as is the culture as described in 'Risky Career Move for a sales professional' (4/28/2014). The recruiting team asks new employees to write positive reviews to boost up the rankings on glassdoor. Common practice is to publicly berate employees. Executive Management is egotistical and weak. If you are considering working here, find someone on LinkedIn who used to work at Zuora to get the real picture.

Cons

Not the security and benefits package of a large company but who needs security when you get the opportunity of a lifetime?

Cons

Very difficult place to work and everyone knows it. The following will sound exaggerated and coming from a disgruntled employee but sadly, it's neither. First off, all the recent 5 star reviews are written by a) those who have been here since Feb’14 who Mgmt asked to review because they don’t know any better or b) Senior management who are having trouble recruiting The most tenured reps on the Enterprise/SMB/Mid-Market/SDR teams have been at Zuora for ~1 year...everyone else has left. This is NOT Hyperbole, do validate on LinkedIn! This has been the precedent at Zuora since it’s founding but it extends well beyond the sales team. Mgmt has been desperately trying to improve morale as some very senior folks have recently left abruptly. The culture created by the execs is simply combative. If you don't engage, you will get trampled. Sales management is the biggest culprit and forecast calls are a medium for humiliation. Once again, not an exaggeration nor isolated to the low performers. Please ask a Zuora rep what these "meetings" are called. Quota? forget about it. 10-20% of reps even get close to their number and if you're a new AE in a tier 3 territory, chances of hitting are incredibly slim. Very little inbound lead activity = you will prospect a lot YET historical data says that 80% of your number has to come from inbound (which you won't get.) Vicious cycle. Product, while can be a good fit for some companies, is far from being the next billion dollar IPO that management likes to hype. Number of customers has remained flat for years, customer churn is a major problem and a very small group of clients are used as references over and over. Large SDR team is mislead, unmotivated and not much of a value add. Outbound accounts for a VERY small portion of business and less so comes from the sdr team. A lot of blind leading blind No sense of work/life balance. Sr Sales mgmt works like machines and reps are expected to as well. You will be berated if you go against this Senior sales leadership is just not pleasant to be around most of the time. Nepotism abound, and unless you’re one of the rare guys in a golden patch, your time will come. What's career progression?

Cons

You are probably reading this because you are considering working here. You are probably looking for any reason to dismiss these comments. Please don't. Look at all the comments that came from those in the engineering department and look at their ratings. You will see a trend. The problems that others have brought up, even two years ago, about the engineering department are still here. The people who work here feel powerless to do anything about it. Don't let anyone explain away the old comments because they were said in an angry tone or because they are former employees. There is a reason those people were angry and it's still here. There is a pattern. If you are a senior engineer, realize that they are currently hiring seniors but they don't allow them to fix anything. You may do well here if you like sustaining engineering and front-line support. You may do well here if you don't like to challenge the status-quo and are happy with working on an aging tech stack that has little to no internal documentation and isn't going to change any time soon. They hired the people who could fix this and most of those people have left, are in the process of doing so, or have given up hope. A junior engineer might do fine here, as long as you don't grow too fast or get curious about some other technology. Also, what people have said about public humiliation is true. You need to have thick skin to work here.

Cons

The company is trying to figure out how to make a global engineering team work.

Cons

Can't complain, since I've only been here a week:)