Zurich Insurance Group Reviews | Glassdoor

Zurich Insurance Group Reviews

Updated August 23, 2017
383 reviews

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3.1
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Mario Greco
72 Ratings

383 Employee Reviews

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Pros
  • Good work life balance due to flexible working options (in 35 reviews)

  • great people in the company; learned a lot; helpful colleagues (in 16 reviews)

Cons
More Pros and Cons

  1. "Underwriter Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter Associate in Los Angeles, CA
    Former Employee - Underwriter Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich Insurance Group full-time (More than 3 years)

    Pros

    Great benefits, laid back environment, friendly co-workers, politics were minimal at the associate level, flex time on start times and flexible PTO, company does best to train employees, minimal micro-managing, plenty of opportunity to participate in off-work community service events, great view of the mountains and Pacific ocean from the office, clean facilities, world-class office, plenty of training opportunities, Management does its best to accommodate and assist line employees, reasonable pay increases for hard-working employees, listens to employees, quality of accounts, brand-name recognition. Company supports educational and designation goals (advanced degrees, ARM,CPCU designations), Supportive team members,

    Cons

    Constant change in internal structure and systems which is costly financially and the time it takes for an associate to train and adjust to new system or workflow, systems can be redundant, extremely slow to promote and find upward opportunities, local offices have less control over what they can or can't write, constant leadership and structural change


  2. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Zurich Insurance Group full-time

    Pros

    Company is very structured, top management seems leading to the right direction shows positive impact. PTO days are generous, early leave Friday during summer.

    Cons

    Company rather hire from outside than promote within organization.

    Advice to Management

    Provide more opportunity to growth for talents within organization

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich Insurance Group full-time

    Pros

    Good people and good salaries

    Cons

    They could be more flexible with hours.


  4. "Corporate Trainwreck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Facing Underwriter in New York, NY
    Former Employee - Market Facing Underwriter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich Insurance Group full-time (More than 5 years)

    Pros

    Still have deep pockets and some level of corporate clout -- not what it once was and declining every day

    Cons

    The Swiss/Germans are inflexible ego maniacs and as a result their management style is not yielding (and all underlings must be yes-men). This approach is OK when all is well but when things go wrong -- they double down on their faulty thinking (because they cant be wrong). This eventually leads to wholesale management changes, instability and a miserable experience for all involved (employees and customers).

    Advice to Management

    Hire experts, hire leaders -- NOT "yes-men". And stop with the phoney charity work! if the company wants to give to charity - they should. Stop making employees to your charity work for you.


  5. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zurich Insurance Group full-time

    Pros

    Great people in the trenches performing the day-to-day work. Sense of teamwork. Good benefits.

    Cons

    Non-transparent management. Managers only give lip service to employee engagement and performance trumps strategy. Hit the numbers or hit the road mentality. Your IDP is given lip service with no help by managers to get to you to your career goal. Stagnant company that is not positioned to move forward and be profitable. HR is not your friend. IT is way behind the times. Company says they are competitive, but proof is in the numbers 3 to 5 years from now. High performers are not recognized or rewarded.

    Advice to Management

    Be honest with your employees. If you sell to the customer and market that Zurich values employee engagement then live what you sell and truly value your employees. Cronyism has to end or the Peter Principle will continue to harm this once great company under the leadership of Jim Schiro. Promote high performers in the company, not "yes" men/women. Reward feedback and stop punishing dissent or other ideas. The strategy of shrinking to be profitable will hurt in the long run as your competition will gobble up your once loyal customers. Show loyalty to long-term productive employees and stop pushing them out of the door and replacing them with inexperienced but way cheaper persons.


  6. "underwriting service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zurich Insurance Group full-time

    Pros

    lots of learning opportunities and room for growth

    Cons

    management hierarchy, too many conference calls and meetings


  7. Helpful (1)

    "RUN AWAY... Save yourself from disgrace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Auditor
    Former Employee - Premium Auditor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich Insurance Group full-time

    Pros

    Nice health, life, dental and vision benefits

    Cons

    Everything else. RUN AWAY FROM THIS COMPANY.

    Advice to Management

    Listen to your employees. Get rid of middle and top management that know nothing about the industry or the actual duties being performed. They make rules and procedures that are completely nonsense and do not apply to this type of work, such as lien manufacturing, and cross selling insurance products. Auditors are auditors and every insured is unique. Management does not realize this after how many years in business. They expect a 15 hour audit to take 3 hours...according to their algorithm (obviously produced by a non-auditor). They do NOT care about their employees, instead they are condescending and deliberately malicious, lying to downgrade you at every review. There is no respect for employees otherwise they would listen to them and run the business based on reality, not college textbook methods and overzealous methodology that does not work for the underwriting and auditing departments. PERIOD.

  8. Helpful (2)

    "Senior Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Risk Manager in Lake Zurich, IL
    Current Employee - Senior Risk Manager in Lake Zurich, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zurich Insurance Group full-time (More than 10 years)

    Pros

    Flexible, challenging job, good package

    Cons

    Too much restructuring, constant changes, insecure managers, micromanagers, disconnected management, poor HR management

    Advice to Management

    Focus on human capital, motivate employees to give their best. Empower employees and instil a sense of certainty and reduce politics


  9. "They mean well but have a long way to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zurich Insurance Group full-time

    Pros

    Room for movement within the company
    Sr. Leadership is open to networking
    Flex work opportunities so you're not tied to the office every day

    Cons

    Compensation for performance is severely lacking
    Leadership makes decisions that don't seem well thought out for the people it truly affects within the company
    Communication channels are terrible
    HR dept is a joke

    Advice to Management

    Re-look into your compensation plans because people will keep leaving if you don't pay to retain talent!


  10. "Good company for train your professional career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Company for first steps in your professional career, not only as an employee but also as a Manager. In general, has good practices in the market and good business knowledge of their people.

    Cons

    Always working under pressure and people is not a priority. Too much focus on processes make a lot of bureaucracy on the decision making process.


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