Zurich Insurance Group Reviews | Glassdoor

Zurich Insurance Group Reviews

Updated April 28, 2017
325 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Mario Greco
43 Ratings

325 Employee Reviews

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Pros
  • Very good atmosphere and work life balance (in 32 reviews)

  • great people in the company; learned a lot; helpful colleagues (in 15 reviews)

Cons
  • under resourced, and work/life balance is not great, (in 9 reviews)

  • Sometimes the matrix management environment can lead to bureaucracy and prolonged decision making (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great organization : getting better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner in Schaumburg, IL
    Current Employee - Human Resources Business Partner in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich Insurance Group (More than a year)

    Pros

    Excellent opportunities to add value. Great culture and community involvement. Very analytical approach to understanding market. Could be a little more 'hungry'

    Cons

    Need more bias to action and pay-for-performance. Smart leaders and talent within but caught in do-loop of fear to make mistakes.

    Advice to Management

    Embrace the new culture and change to take us to the top!


  2. Helpful (2)

    "Zurich Insurance-Strap in because change is ongoing and out of control"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Schaumburg, IL
    Current Employee - Program Manager in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zurich Insurance Group full-time (More than 3 years)

    Pros

    Soild Brand and deep roots in the insurance / risk engineering industry
    Above average paycheck

    Cons

    > Reorgs every 6 months with no consultation...very sterile approach ("Outcome assessment" was title of my appointment to see if I still had a job after a large restrucure changing my role significantly with no input)

    > Company is marching toward significant changes using ready, fire, aim methodology; Hacksaw Greco is turning into a one-trick pony by slashing expenses for short term earnings bump.

    > Reorgnaization in an already widespread company all over the globe makes job satisfaction slim to none as your are always finding brick walls.

    Advice to Management

    Get a clue / Don't treat your employees like cattle
    You are cutting into bone and you will pay when Zurich / Farmers becomes unbearable for employees to work


  3. "Claims Handler"

    Star Star Star Star Star
    Current Employee - Claims Adjuster in New York, NY
    Current Employee - Claims Adjuster in New York, NY

    I have been working at Zurich Insurance Group part-time (More than a year)

    Pros

    Fast-paced, new challanges arise daily, interesting to communicate with clients and customers.

    Cons

    You'll have to have a genuine interest in insurances in order to perform well long-term and have work-joy.


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  5. Helpful (3)

    "Zurich says one thing and looks to be doing another"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Ronkonkoma, NY
    Former Employee - Support Specialist in Ronkonkoma, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich Insurance Group full-time (More than 10 years)

    Pros

    There are all these emails that have gone around for years stating how we always made our numbers and were bringing in so and so many profits

    Cons

    While feeding us this line of "ra ra way to go team", they are shutting down departments and whole offices and outsourcing other teams tasks


  6. Helpful (1)

    "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend

    I have been working at Zurich Insurance Group full-time (More than 5 years)

    Pros

    - Good benefits
    - Leadership programs
    - Flex-work

    Cons

    - Bureaucracy
    - Lack of consistency
    - Lack of transparency
    - Lack of vision
    - Slow to adapt

    Advice to Management

    Don't just talk about change, make change.


  7. Helpful (6)

    "Unprofessional/Favoritism/Awful company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zurich Insurance Group full-time

    Pros

    Summer hours are the only thing I can think of

    Cons

    management brings a lot of friends and very clickish - Favoritism is very visible - Micro management - retaliation policy does not apply....
    Awful place to work - extremely stressful and goals are impossible to meet
    there is no respect at all in workplace and, it starts from the top - very visible


  8. Helpful (1)

    "Senior Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Long Beach, CA
    Former Employee - Senior Account Manager in Long Beach, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Zurich Insurance Group (More than 3 years)

    Pros

    Decent work environment, mostly nice people. Very nice offices in both places I worked.

    Cons

    Bogged down in process, and modeling. Took the "underwriting" out of underwriting. Took a blanket view of pricing which causes a flight of good business out the door, leaving under priced sub standard business.

    Advice to Management

    Listen to you people


  9. "Great environment for experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Specialist in Addison, TX
    Current Employee - Recovery Specialist in Addison, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zurich Insurance Group full-time (Less than a year)

    Pros

    Get to set my own schedule and manage my own tasks. They do not manage your every second like some companies do. The benefits are amazing!!

    Cons

    Department is a little slow paced. The claims system they use is older and does not do everything that it should. This makes the claims process slower.

    Advice to Management

    Awesome management.


  10. Helpful (5)

    "Run!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Commercial Underwriter in New York, NY
    Current Employee - Senior Commercial Underwriter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zurich Insurance Group full-time (More than 5 years)

    Pros

    The biggest pro is that you know what's coming. And everyone knows the future is bleak and so is moral.

    Cons

    8K people about to be fired, no direction, no focus. If you are not Swiss your future is minimized

    Advice to Management

    Just do it and do it fast- the death of a thousand cuts is very unprofessional.


  11. Helpful (1)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Wauconda, IL
    Former Employee - Project Manager in Wauconda, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zurich Insurance Group (More than 10 years)

    Pros

    great paid time off from the first year

    Cons

    forced performance rating system for year end

    Advice to Management

    Get the right people in the right roles.
    become more of a coach/mentor


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