Zurich North America Reviews | Glassdoor

Zurich North America Reviews

Updated Jul 19, 2019

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Found 801 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
80%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
55 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich North America full-time for more than a year

    Pros

    I had nothing but positive experiences from this company. I started in the trainee program and also interned here. Your experience is largely dependent on your office and supervisors. The supervisors here were superb and they were all knowledgeable. Management really wants you to succeed no matter what career path you choose.

    Cons

    The local offices and HQ were often not on the same page.

    Advice to Management

    Don't be scared to throw more work at the trainees/interns.

    Zurich North America2019-03-22

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    We love five star reviews, and are elated at the many pros you listed. Our supervisors are superb and knowledgeable, and we agree that they support their employees’ success. Although you are no longer a Zurich employee, we hope you will consider coming back in the future. We ...

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  2. Helpful (1)

    "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative 

    I worked at Zurich North America full-time

    Pros

    People, bonus, awards, environment, pa

    Cons

    pay lunch work times distance to drive

    Zurich North America2019-05-03

    Zurich North America Response

    May 7, 2019

    Awesome is the key word here. Our people, bonuses, awards, environment, and your five star review are all awesome!!!

  3. "Best Job I’ve Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regulatory Analyst in Schaumburg, IL

    I worked at Zurich North America full-time for more than 10 years

    Pros

    Secure job (always a need for Regulatory/compliance roles, not able to “trim the fat” too much in that department) Interesting job Great experience (learning the lines of business, coverages and eating plans and beginning of the product life cycle for Underwriting)

    Cons

    Since everyone tends to stay in their role in the department until retirement, there is not a lot of new or promotional opportunity on a regular basis.

    Advice to Management

    Create new opportunities at every job grade level

    Zurich North America2019-07-19
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Assistant in Melville, NY

    I worked at Zurich North America full-time for more than a year

    Pros

    - Team Environment - Easy to move between different departments

    Cons

    - Unfortunately, there was a lay off while I was there but it did not affect my department

    Zurich North America2019-07-07

    Zurich North America Response

    July 8, 2019Talent Acquisition Manager

    You said it best!! Zurich is a great company, and the reason we are so great is due a team of talented and dedicated employees. We are truly One Zurich. Although you are no longer in Zurich’s employ, we hope you will consider returning in the future. Please visit our career-site ...

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  5. Helpful (2)

    "Rhetoric vs Reality"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Zurich North America

      Pros

      Good 401K. But in reality their match level is quite common across larger employers

      Cons

      -Thinking back on senior leader presentations over the past 2 years, 90% plus of those leaders are gone. There is zero management consistency, therefore they’re strategically schizophrenic. -Layoffs, all the time, at least every 18 months, department by department, you can set your watch by it. -the rhetoric: we care, we love our employees, we listen to you. The reality: you’re a number, we’ll fire anyone, even the...

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      Zurich North America2019-07-16
    • Helpful (1)

      "Management Does Not Listen"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - N/A in Schaumburg, IL
      Doesn't Recommend

      I have been working at Zurich North America full-time for more than 10 years

      Pros

      Summer hours and Flex work.

      Cons

      Wrong people put into Management roles.

      Advice to Management

      Senior Management needs to listen more.

      Zurich North America2019-07-17
    • "Lots of layoffs in 2016"

      StarStarStarStarStar
        Former Employee - Project Manager 

        I worked at Zurich North America full-time for more than 3 years

        Pros

        Good benefits. New office was a big upgrade.

        Cons

        Watch your back. Lots of turn over in 2016 - voluntary and involuntary.

        Zurich North America2019-06-17

        Zurich North America Response

        June 25, 2019Talent Acquisition Manager

        Thank you for your review. The new office in Schaumburg continues to be a point of pride for our employees and for the Schaumburg community!

      • "Experience was overall positive but leadership was a problem."

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Zurich North America

          Pros

          Community support and employee engagement.

          Cons

          Lack of strategic direction at times.

          Advice to Management

          None to share at this time.

          Zurich North America2019-06-06

          Zurich North America Response

          June 11, 2019Talent Acquisition Manager

          We agree, Zurich prides itself on community support, and we wouldn’t be able to provide this support without the engagement of all our employees. Thank you for sharing your concerns on the lack of strategic direction. In order to get a better understanding of your statement, we ...

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        • "Good Compnay"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Senior Cloud Engineer in Schaumburg, IL
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Zurich North America full-time for more than 3 years

          Pros

          Great benefits,Good Work Environment Nice place to work

          Cons

          Flexibility issues, Work from Home Options no immediate

          Advice to Management

          Better Team work events. Lack Collaboration tools

          Zurich North America2019-05-31

          Zurich North America Response

          June 4, 2019

          You said it, Zurich is a nice place to work!!! Thank you for sharing your concerns regarding flexibility, and providing advice on team work events and lack of collaboration tools. At Zurich, FlexWork and Telecommuting/Mobile Working are ways in which our Company empowers employees ...

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        • "Great place to work"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Workers Compensation Claims Adjuster in Boston, MA
          Recommends
          Neutral Outlook
          No opinion of CEO

          I worked at Zurich North America full-time for more than 5 years

          Pros

          Ability to work from home. Manager is very understanding. Lots of learning opportunities. Promote from within.

          Cons

          Workload can be overwhelming so it makes it difficult to have a life aside from work. Ambiguous partner relationship when an employee is out. Employees tend to stress and work even when taking PTO or sick. Unreliable partner system.

          Zurich North America2019-05-19

          Zurich North America Response

          May 21, 2019

          The ability to work from home is a great benefit that we are excited to offer! And we were so pleased to read your positive comments about your manager, the learning opportunities that Zurich offers, and that we promote from within. Workloads can be overwhelming, so having strong ...

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        Found 801 reviews