Zurich North America Reviews | Glassdoor

Zurich North America Reviews

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Found 790 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
80%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
53 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich North America full-time for more than 2 years

    Pros

    I had nothing but positive experiences from this company. I started in the trainee program and also interned here. Your experience is largely dependent on your office and supervisors. The supervisors here were superb and they were all knowledgeable. Management really wants you to succeed no matter what career path you choose.

    Cons

    The local offices and HQ were often not on the same page.

    Advice to Management

    Don't be scared to throw more work at the trainees/interns.

    Zurich North America2019-03-22

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    We love five star reviews, and are elated at the many pros you listed. Our supervisors are superb and knowledgeable, and we agree that they support their employees’ success. Although you are no longer a Zurich employee, we hope you will consider coming back in the future. We ...

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  2. "Underwriting associate"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Zurich North America full-time

      Pros

      Good manaegement, casual setting & nice co-workers

      Cons

      Nothing that comes to my mind

      Zurich North America2018-10-11

      Zurich North America Response

      October 24, 2018Talent Acquisition Manager

      Your 5-star review truly makes our day! We are glad that your management team, our casual setting and your nice co-workers make your list of pros. Thank you!

    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Workers Compensation Claims Adjuster in Boston, MA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Zurich North America full-time for more than 6 years

      Pros

      Ability to work from home. Manager is very understanding. Lots of learning opportunities. Promote from within.

      Cons

      Workload can be overwhelming so it makes it difficult to have a life aside from work. Ambiguous partner relationship when an employee is out. Employees tend to stress and work even when taking PTO or sick. Unreliable partner system.

      Zurich North America2019-05-19

      Zurich North America Response

      May 21, 2019

      The ability to work from home is a great benefit that we are excited to offer! And we were so pleased to read your positive comments about your manager, the learning opportunities that Zurich offers, and that we promote from within. Workloads can be overwhelming, so having strong ...

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    • Helpful (3)

      "Don't do it!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Colorado Springs, CO
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Zurich North America full-time for more than 2 years

      Pros

      Good 401k. Monday through Friday, weekends off.

      Cons

      Horrible training. They say training is 5-6 weeks when it's really only 2 and then you are literally "thrown to the wolves". VERY LOW pay for the job.

      Zurich North America2019-05-08

      Zurich North America Response

      May 13, 2019

      You are right, our 401(k) is good, and is just one of the many fantastic benefits Zurich offers their employees. We are happy to read that you like the Monday through Friday schedule with weekends off. Your mention of this only solidifies our belief in providing Zurich employees ...

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    • Helpful (4)

      "Innovation consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Innovation Consultant 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Zurich North America full-time for more than 9 years

      Pros

      Many wonderful hard working people. Great rewards and recognition program . Lots of opportunity to learn and grow.

      Cons

      Reorganization changes leave you lost in the shuffle. If you get moved to a manager who hasn't invested in you, you will end up on the chopping block. Layoff was down right cruel. I was I high performer and had a good track record. Was invited to a meeting and was told to work from home. When I joined the meeting my interim manager, HR representative and director were on the line to give me the news. Then to kick me when...

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      Advice to Management

      Look at all aspects of the employee value. They may not have an advocate in the room.

      Zurich North America2019-05-03

      Zurich North America Response

      May 7, 2019

      We appreciate you taking the time to recognize our hard working people. You are right, they are wonderful. We are disappointed to hear of your concerns. We would like to be able to further review the situation. Our Ethics and Compliance Line can be accessed at the following ...

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    • Helpful (1)

      "Awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Claims Representative 

      I worked at Zurich North America full-time

      Pros

      People, bonus, awards, environment, pa

      Cons

      pay lunch work times distance to drive

      Zurich North America2019-05-03

      Zurich North America Response

      May 7, 2019

      Awesome is the key word here. Our people, bonuses, awards, environment, and your five star review are all awesome!!!

    • "Great Company to work with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - BDL 
      Recommends
      Approves of CEO

      I have been working at Zurich North America full-time for more than 6 years

      Pros

      Large Company lots of resources

      Cons

      Large company hard to get thing approved

      Zurich North America2019-05-06

      Zurich North America Response

      May 7, 2019

      Your headline says it all – we are a great company! Congratulations on your five plus years of service. It is employees like you that make our company so great!

    • "Change is a constant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Schaumburg, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Zurich North America full-time for more than 2 years

      Pros

      Excellent benefits, beautiful headquarters, newly launched strategy to be customer led

      Cons

      Too much change in leadership in a short time, employees craving stability and transparency regarding reasons for changes

      Advice to Management

      Invest time in actively listening to your employees - don’t just rely on annual employee survey to gather feedback

      Zurich North America2019-05-02

      Zurich North America Response

      May 7, 2019

      We cannot get enough of your five star review!! Our benefits are excellent, and very competitive. Our headquarters are amazing, and we are confident that the new strategy to be customer led will allow us to deliver innovative products, services, and solutions to our customers. ...

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    • Helpful (2)

      "Excited by continued transformation and innovation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Schaumburg, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Zurich North America full-time for more than 2 years

      Pros

      Stable global company with a history of success; excellent benefits program with generous PTO; great work/life balance; continued commitment to delivering value to customers and shareholders; enhanced focus on employee experience; striving towards a contemporary, innovation-focused mindset

      Cons

      Company culture is difficult to transform, and many tenured employees are struggling to embrace new ways of doing things; competitive commercial insurance landscape; technology continues to be a barrier to streamlining processes and experience

      Advice to Management

      Stay the course. Continue to put time in with all employees to ensure they are on-board with the changes needed to remain competitive, and focus on ensuring critical messaging is cascaded at all levels.

      Zurich North America2019-04-23

      Zurich North America Response

      April 30, 2019

      We couldn’t have said it better ourselves! Your list of pros defines who we are AND who we strive to be. Company culture is difficult to transform, but we are confident that our great group of employees are up to the task. Employees are encouraged to take an active role in our ...

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    • "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Trial Attorney in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Zurich North America full-time for more than 9 years

      Pros

      Good Health Benefits, company matches up to 6% of your contribution to the 401K through Vanguard, retirement benefits and bonuses. The company has a flexible work schedule and 19 PTO days that increase with every 5 year anniversary. You also have the option to buy 5 more PTO days and sell them back if you don't use these. Additionally, they pay reward incentives in $$ for employee recognition and for maintaining your...

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      Cons

      Some of the mid-management is more obstructive than helpful.

      Advice to Management

      Don't cut costs to the extent of compromising quality.

      Zurich North America2019-04-28

      Zurich North America Response

      May 7, 2019

      Your 8+ years of service with Zurich are appreciated! Thank you for your compliments regarding the comprehensive benefits options offered to our employees. We strive to make our benefits work for you. People are our priority, that’s why we offer a benefits program designed to provide ...

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    Found 790 reviews