Zurich North America Reviews | Glassdoor

Zurich North America Reviews

Updated Jul 19, 2019

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Found 801 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
80%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
55 Ratings
  1. Featured Review

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich North America full-time for more than a year

    Pros

    I had nothing but positive experiences from this company. I started in the trainee program and also interned here. Your experience is largely dependent on your office and supervisors. The supervisors here were superb and they were all knowledgeable. Management really wants you to succeed no matter what career path you choose.

    Cons

    The local offices and HQ were often not on the same page.

    Advice to Management

    Don't be scared to throw more work at the trainees/interns.

    Zurich North America2019-03-22

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    We love five star reviews, and are elated at the many pros you listed. Our supervisors are superb and knowledgeable, and we agree that they support their employees’ success. Although you are no longer a Zurich employee, we hope you will consider coming back in the future. We ...

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  2. "Best Job I’ve Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regulatory Analyst in Schaumburg, IL

    I worked at Zurich North America full-time for more than 10 years

    Pros

    Secure job (always a need for Regulatory/compliance roles, not able to “trim the fat” too much in that department) Interesting job Great experience (learning the lines of business, coverages and eating plans and beginning of the product life cycle for Underwriting)

    Cons

    Since everyone tends to stay in their role in the department until retirement, there is not a lot of new or promotional opportunity on a regular basis.

    Advice to Management

    Create new opportunities at every job grade level

    Zurich North America2019-07-19
  3. Helpful (1)

    "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative 

    I worked at Zurich North America full-time

    Pros

    People, bonus, awards, environment, pa

    Cons

    pay lunch work times distance to drive

    Zurich North America2019-05-03

    Zurich North America Response

    May 7, 2019

    Awesome is the key word here. Our people, bonuses, awards, environment, and your five star review are all awesome!!!

  4. "Change is a constant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Excellent benefits, beautiful headquarters, newly launched strategy to be customer led

    Cons

    Too much change in leadership in a short time, employees craving stability and transparency regarding reasons for changes

    Advice to Management

    Invest time in actively listening to your employees - don’t just rely on annual employee survey to gather feedback

    Zurich North America2019-05-02

    Zurich North America Response

    May 7, 2019

    We cannot get enough of your five star review!! Our benefits are excellent, and very competitive. Our headquarters are amazing, and we are confident that the new strategy to be customer led will allow us to deliver innovative products, services, and solutions to our customers. ...

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  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trial Attorney in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 8 years

    Pros

    Good Health Benefits, company matches up to 6% of your contribution to the 401K through Vanguard, retirement benefits and bonuses. The company has a flexible work schedule and 19 PTO days that increase with every 5 year anniversary. You also have the option to buy 5 more PTO days and sell them back if you don't use these. Additionally, they pay reward incentives in $$ for employee recognition and for maintaining your...

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    Cons

    Some of the mid-management is more obstructive than helpful.

    Advice to Management

    Don't cut costs to the extent of compromising quality.

    Zurich North America2019-04-28

    Zurich North America Response

    May 7, 2019

    Your 8+ years of service with Zurich are appreciated! Thank you for your compliments regarding the comprehensive benefits options offered to our employees. We strive to make our benefits work for you. People are our priority, that’s why we offer a benefits program designed to provide ...

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  6. Helpful (2)

    "Excited by continued transformation and innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Stable global company with a history of success; excellent benefits program with generous PTO; great work/life balance; continued commitment to delivering value to customers and shareholders; enhanced focus on employee experience; striving towards a contemporary, innovation-focused mindset

    Cons

    Company culture is difficult to transform, and many tenured employees are struggling to embrace new ways of doing things; competitive commercial insurance landscape; technology continues to be a barrier to streamlining processes and experience

    Advice to Management

    Stay the course. Continue to put time in with all employees to ensure they are on-board with the changes needed to remain competitive, and focus on ensuring critical messaging is cascaded at all levels.

    Zurich North America2019-04-23

    Zurich North America Response

    April 30, 2019

    We couldn’t have said it better ourselves! Your list of pros defines who we are AND who we strive to be. Company culture is difficult to transform, but we are confident that our great group of employees are up to the task. Employees are encouraged to take an active role in our ...

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  7. Helpful (1)

    "A Great Company That Focuses on Their Customers and Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 5 years

    Pros

    Zurich has many opportunities for their employees to further their career. As individuals we drive our career path. Management partners with their employees on career development, both lateral and promotional. Zurich is amazing when it comes to work / life balance. Zurich's compensation and benefit options are amazingly competitive, In fact, I'd say better than other companies. Zurich embraces the ideas of their...

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    Cons

    The only con I can think of is having to interact with people who are fortunate enough to have an opportunity with such a great company, and don't appreciate it. These individuals are typically the ones who expect the world, yet contribute minimally, consistently complain on the most minimal of things, and then question why their career is going no where. There are several reviews on Glassdoor that speak about poor...

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    Advice to Management

    Continue to believe in Zurich's mission. Continue to invest in your employees. Drive the positives, and put a halt to the negativity displayed by those who do not value the benefits of working for such a great company.

    Zurich North America2019-04-18

    Zurich North America Response

    April 23, 2019

    We love that you describe us as a “great company that focuses on our customers and employees” – exactly how we hope to be described! Your list of pros is a comprehensive, and highlights many of the initiatives that we are working diligently to move forward. Our managers do partner ...

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  8. Helpful (6)

    "Grass isn't always greener!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 8 years

    Pros

    Flexible working options, benefits and compensation with bonus options. My friends say they don't have pension, plus bonuses - and flexwork isn't available at all or just for certain roles and just one day per week.

    Cons

    People who spend too much time complaining instead of working. Career growth is a bit stagnant if you're not willing to relocate.

    Advice to Management

    Manage!

    Zurich North America2019-02-08

    Zurich North America Response

    February 12, 2019Talent Acquisition Manager

    A virtual round of applause for your five star review!!! Have you considered the “Refer a Friend” program? It is brand ambassadors like you that make Zurich a great place to work, AND that help us identify great talent. With Flex Work and advancements in technology our hiring ...

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  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Work/Life balance, Flex Work environment

    Cons

    Benefits, Don't do well at letting people go who should be

    Zurich North America2019-01-26

    Zurich North America Response

    January 29, 2019Talent Acquisition Manager

    We cannot contain our enthusiasm when we receive a five star review, especially when it comes from one of our current employees. Congratulations on your ten plus years of service to Zurich. It is the dedication of people like you who make our company great. We often receive feedback ...

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  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Flexibility, great benefits package, transparent compensation

    Cons

    As with most companies, Zurich is constantly changing and evolving.

    Zurich North America2019-01-09

    Zurich North America Response

    January 14, 2019Talent Acquisition Manager

    What do we think of five star reviews? They are fantastic!!! Thank you for taking the time to write such a nice review. We couldn’t agree more with your list of Pros. We also want to acknowledge your ten plus years of continued service. It is the contributions of people like ...

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Found 801 reviews