Zurich North America Reviews | Glassdoor

Zurich North America Reviews

Updated Jul 19, 2019

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Found 801 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
77%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
55 Ratings
  1. Featured Review

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zurich North America full-time for more than a year

    Pros

    I had nothing but positive experiences from this company. I started in the trainee program and also interned here. Your experience is largely dependent on your office and supervisors. The supervisors here were superb and they were all knowledgeable. Management really wants you to succeed no matter what career path you choose.

    Cons

    The local offices and HQ were often not on the same page.

    Advice to Management

    Don't be scared to throw more work at the trainees/interns.

    Zurich North America2019-03-22

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    We love five star reviews, and are elated at the many pros you listed. Our supervisors are superb and knowledgeable, and we agree that they support their employees’ success. Although you are no longer a Zurich employee, we hope you will consider coming back in the future. We ...

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  2. "Best Job I’ve Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regulatory Analyst in Schaumburg, IL

    I worked at Zurich North America full-time for more than 10 years

    Pros

    Secure job (always a need for Regulatory/compliance roles, not able to “trim the fat” too much in that department) Interesting job Great experience (learning the lines of business, coverages and eating plans and beginning of the product life cycle for Underwriting)

    Cons

    Since everyone tends to stay in their role in the department until retirement, there is not a lot of new or promotional opportunity on a regular basis.

    Advice to Management

    Create new opportunities at every job grade level

    Zurich North America2019-07-19
  3. Helpful (3)

    "Management Does Not Listen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in Schaumburg, IL
    Doesn't Recommend

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Summer hours and Flex work.

    Cons

    Wrong people put into Management roles.

    Advice to Management

    Senior Management needs to listen more.

    Zurich North America2019-07-17
  4. Helpful (4)

    "Rhetoric vs Reality"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zurich North America

    Pros

    Good 401K. But in reality their match level is quite common across larger employers

    Cons

    -Thinking back on senior leader presentations over the past 2 years, 90% plus of those leaders are gone. There is zero management consistency, therefore they’re strategically schizophrenic. -Layoffs, all the time, at least every 18 months, department by department, you can set your watch by it. -the rhetoric: we care, we love our employees, we listen to you. The reality: you’re a number, we’ll fire anyone, even the...

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    Zurich North America2019-07-16

    Zurich North America Response

    July 23, 2019

    Zurich continues to focus on our strategy to be simply better. This strategy hinges on creating new capabilities, connecting and organizing people and work in different ways to maximize our outcomes. We recently launched a set of transformational changes, which will lead to greater ...

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  5. Helpful (2)

    "Not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zurich North America full-time

    Pros

    Nice people and reasonable atmosphere

    Cons

    sweat shop and terrible global ceo Greco

    Advice to Management

    Get rid of Greco

    Zurich North America2019-07-13

    Zurich North America Response

    July 16, 2019

    Thank you for your review. The nice team members and reasonable atmosphere are frequently commended in our Glassdoor reviews.

  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Assistant in Melville, NY

    I worked at Zurich North America full-time for more than a year

    Pros

    - Team Environment - Easy to move between different departments

    Cons

    - Unfortunately, there was a lay off while I was there but it did not affect my department

    Zurich North America2019-07-07

    Zurich North America Response

    July 8, 2019Talent Acquisition Manager

    You said it best!! Zurich is a great company, and the reason we are so great is due a team of talented and dedicated employees. We are truly One Zurich. Although you are no longer in Zurich’s employ, we hope you will consider returning in the future. Please visit our career-site ...

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  7. Helpful (2)

    "Change is constant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Underwriter 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zurich North America full-time for more than 3 years

    Pros

    Good environment for young employees.

    Cons

    The position that you are hired for will probably change within 18 months. On-board training for experience underwriters is lacking. Not a great environment for experienced underwriters that prefer thinking outside the box.

    Advice to Management

    Constantly going back and forth regarding what industries and brokers the company wants to focus on as well as account and territory assignments, etc. Also needs to work on diversity of staff. Company direction seems to change every year.

    Zurich North America2019-06-20

    Zurich North America Response

    June 25, 2019Talent Acquisition Manager

    We agree that Zurich is a good environment - in fact, we work diligently to ensure it’s a great environment for all of our employees! Although you are no longer an employee of Zurich, we thank you for sharing your concerns regarding your experiences as a Senior Underwriter, and ...

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  8. "Lots of layoffs in 2016"

    StarStarStarStarStar
    Former Employee - Project Manager 

    I worked at Zurich North America full-time for more than 3 years

    Pros

    Good benefits. New office was a big upgrade.

    Cons

    Watch your back. Lots of turn over in 2016 - voluntary and involuntary.

    Zurich North America2019-06-17

    Zurich North America Response

    June 25, 2019Talent Acquisition Manager

    Thank you for your review. The new office in Schaumburg continues to be a point of pride for our employees and for the Schaumburg community!

  9. "If you work in the right department it can be a good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Zurich North America

    Pros

    Flex work, mature and understanding managers, supportive and helpful team members, exposure to work on international programs, sit and stand up desks, new technology, currently more opportunities to grow, but still the growth is slow

    Cons

    Senior management cannot make their mind, plus Zurich cannot make final decisions on senior management. One year they go right, next year they go left just to find out they are in the same spot, so then they decide to just give new names to the old ideas and processes. They say one thing and do the other, eg. we needed to get rid of mgmt layers. They started doing so, but this year they created more management layers...

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    Advice to Management

    Once you decide on strategy stick to it for longer than a year so we can see the results. Decisions are made to quick and they are not aligned with a company's plan. Walk the talk and deliver on the promise. Make sure the workload is even for everybody and reward your top performers better.

    Zurich North America2019-06-12

    Zurich North America Response

    June 25, 2019Talent Acquisition Manager

    Zurich prides itself on providing a working environment that meets the needs of our employees. Your list of pros is a great summarization of the many things we provide to create such a successful environment. Thank you for sharing your concerns on the things you are seeing, and ...

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  10. "Experience was overall positive but leadership was a problem."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Zurich North America

    Pros

    Community support and employee engagement.

    Cons

    Lack of strategic direction at times.

    Advice to Management

    None to share at this time.

    Zurich North America2019-06-06

    Zurich North America Response

    June 11, 2019Talent Acquisition Manager

    We agree, Zurich prides itself on community support, and we wouldn’t be able to provide this support without the engagement of all our employees. Thank you for sharing your concerns on the lack of strategic direction. In order to get a better understanding of your statement, we ...

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Found 801 reviews