Zurich North America Reviews | Glassdoor

Zurich North America Reviews

Updated Jun 20, 2019

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Found 796 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
80%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
54 Ratings
  1. Helpful (15)

    "Watch your back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Schaumburg, IL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Zurich North America full-time for more than 8 years

    Pros

    The people are friendly for the most part. Nice, new building. Can work from home 2-3 days a week, depending on department. Good 401k and competitive pay. Casual dress. Decent amount of paid time off. Good bonuses if you can get a good performance rating.

    Cons

    Too many changes in senior management, including a new CEO. All the new people in senior positions creates a culture of people with something to prove, which means lots of changes being made by people who aren't patient enough to understand the facts and implications of their decisions. There is no patience to let projects / initiatives take effect before senior management grows impatient and expects immediate...

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    Advice to Management

    Take the time to listen to the front-line leaders and employees who know the work and have good ideas. Stop trying to impress all the people above you and show more genuine care and interest for the teams that work under you. For those few execs that walk around the 'business casual' environment with huge designer logos and designer shoes, etc., please stop. You're not helping people believe in the 'cause' when your...

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    Zurich North America2019-03-15

    Zurich North America Response

    March 20, 2019

    As a tenured manager with Zurich, your opinion is valued. We all have a responsibility to advocate for change and for our fellow team members. You are a key part of our strategies and solutions! We encourage you to continue to voice your opinion with Sr. Leadership, and with your ...

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  2. "Typical claims role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 

    I worked at Zurich North America full-time

    Pros

    Nice group of people in claims for the most part

    Cons

    Workload and processes make the work unmanageable

    Zurich North America2019-03-19

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    It was great to read your comment about the nice group of people you worked with in Claims. Having a solid team can definitely help when workload and processes become unmanageable. Thank you for your review.

  3. "Outstanding Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Zurich North America full-time for more than 10 years

    Pros

    Fair pay. Regular hours & job flexibility.

    Cons

    Sad for the downsizing in Baltimore.

    Zurich North America2019-03-18

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    We couldn’t agree with you more, we are an outstanding employer!! We encourage you to visit our career site and view our available opportunities, many of which may offer the opportunity to work remotely. Hope to see you back at Zurich soon. Best of luck.

  4. Helpful (6)

    "Too much politics and unfair expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 5 years

    Pros

    Generous PTO, work from home opportunities, great building, pay is ok, and really good 401k match. Conveniently in the suburbs for employees with families.

    Cons

    Health insurance plan is garbage. Office politics are really bad. People really kiss their managers butt and it works for them. Managers are disconnected with their employees. Raises, performance reviews, and promotions are all just a popularity contest. Very rarely is risk taking and development rewarded. Expectations are ambiguous and unclear. Each manager has a different definition of what is considered “good work”....

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    Advice to Management

    Have your employees back, reward good work behavior and development, set clear expectations that are measurable.

    Zurich North America2019-03-21

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    Thank you for your five plus years of service. We have an amazing facility in Schaumburg, and agree that it is conveniently located to meet the needs of our employees and their families. You are correct, every manager may have different definitions of “good work” -- but it’s ...

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  5. Helpful (3)

    "Poor Management, Poor Market Reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich North America full-time for more than 3 years

    Pros

    Flex work from home up to 3 days a week (2 days for non-exempts) 20 PTO days with option to buy 5 more

    Cons

    High turnover Poor market reputation Very restricted appetite

    Zurich North America2019-03-15

    Zurich North America Response

    March 19, 2019Talent Acquisition Manager

    We are thrilled that our employees are making use of our Flex-work benefit, which is one of many great benefits we offer. Zurich Insurance recently launched a new mobile app for distributors. Zurich Risk Appetite offers a mobile view of Zurich propositions and its general risk appetite ...

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  6. Helpful (6)

    "Grass isn't always greener!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 8 years

    Pros

    Flexible working options, benefits and compensation with bonus options. My friends say they don't have pension, plus bonuses - and flexwork isn't available at all or just for certain roles and just one day per week.

    Cons

    People who spend too much time complaining instead of working. Career growth is a bit stagnant if you're not willing to relocate.

    Advice to Management

    Manage!

    Zurich North America2019-02-08

    Zurich North America Response

    February 12, 2019Talent Acquisition Manager

    A virtual round of applause for your five star review!!! Have you considered the “Refer a Friend” program? It is brand ambassadors like you that make Zurich a great place to work, AND that help us identify great talent. With Flex Work and advancements in technology our hiring ...

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  7. Helpful (5)

    "Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zurich North America full-time for more than a year

    Pros

    Generous PTO Cool office space with a nice cafeteria and walking path

    Cons

    Terrible management Slow to Change Bureaucracy

    Advice to Management

    Fire those who need to be fired. Don't just keep someone around because they are your friend

    Zurich North America2019-02-27

    Zurich North America Response

    March 5, 2019Talent Acquisition Manager

    We really like the cool office space and can’t wait for the weather to warm up to use the walking paths again! Thank you for sharing your advice, which we will be sure discuss with Finance Leadership.

  8. Helpful (4)

    "Vision Unclear and No Accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich North America full-time for less than a year

    Pros

    Great work/life balance, good compensation & benefits.

    Cons

    No clear vision, diffused managment structure with no clear accountability. Tattle tell culture.

    Advice to Management

    Create clear accountabiltiy and communicate to organization

    Zurich North America2019-02-11

    Zurich North America Response

    February 13, 2019Talent Acquisition Manager

    A company’s vision is a critical component to its success. This being said, Our CEO Kathleen Savio recently shared her vision for 2019 that Zurich employees are excited to embrace. Part of that vision is a focus on being “Simply Better.” Simply Better encompasses removing obstacles, ...

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  9. Helpful (2)

    "Dated old industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Underwriter Assistant 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zurich North America full-time for less than a year

    Pros

    Great 401k, ability to grow within industry

    Cons

    Old Industry, a lot of redundant tasks, slow at implementing new technology

    Zurich North America2019-03-21

    Zurich North America Response

    March 26, 2019Talent Acquisition Manager

    Our 401k is great - especially the 6% dollar for dollar match. In addition to our great benefits, we also support the growth and development of our employees. Although the insurance industry can feel like a slow moving redundant machine, we embrace new ideas and technology to ...

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  10. "UA Review"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Zurich North America full-time for more than a year

      Pros

      Company culture, flexible locations and hours

      Cons

      Benefits aren't great, lower pay

      Zurich North America2019-02-08

      Zurich North America Response

      February 12, 2019Talent Acquisition Manager

      We receive a good number of reviews that reference flexible locations and hours, but don’t always see reference to company culture. So, we were thrilled to see you include company culture in your list of pros. We are Zurich, one global company, with one mission, one ambition, one ...

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    Found 796 reviews