Zurich North America Underwriter Reviews | Glassdoor

Zurich North America Underwriter Reviews

Updated Jun 20, 2019

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Found 80 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
30%
Recommend to a Friend
59%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
6 Ratings
  1. Helpful (1)

    "Underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Assistant in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zurich North America full-time for more than 8 years

    Pros

    Large insurance company, several offices around the US, global presence therefore has the pros of a large company and follows work life balance as industry norm.

    Cons

    Very political, Morale is bad with all of the layoffs going on, Management out of touch with everyone else, Way too many layers, Headquartered in Schaumburg.

    Advice to Management

    Management is making a lot of good workers leave the company.

    Zurich North America2016-09-16
  2. "Change is constant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Underwriter 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zurich North America full-time for more than 3 years

    Pros

    Good environment for young employees.

    Cons

    The position that you are hired for will probably change within 18 months. On-board training for experience underwriters is lacking. Not a great environment for experienced underwriters that prefer thinking outside the box.

    Advice to Management

    Constantly going back and forth regarding what industries and brokers the company wants to focus on as well as account and territory assignments, etc. Also needs to work on diversity of staff. Company direction seems to change every year.

    Zurich North America2019-06-20

    Zurich North America Response

    June 25, 2019Talent Acquisition Manager

    We agree that Zurich is a good environment - in fact, we work diligently to ensure it’s a great environment for all of our employees! Although you are no longer an employee of Zurich, we thank you for sharing your concerns regarding your experiences as a Senior Underwriter, and ...

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  3. Helpful (6)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zurich North America full-time

    Pros

    - Global company - Exposure to larger accounts

    Cons

    - Low career development opportunities - Weak bonus structure - Bad management

    Zurich North America2019-03-29

    Zurich North America Response

    April 2, 2019Talent Acquisition Manager

    Thank you for taking the time to leave a review. Zurich is a company where you have the opportunities and support to succeed and build a satisfying and rewarding career. Zurich provides a number of tools and resources to help our employees identify and reach their development ...

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  4. Helpful (3)

    "Poor Management, Poor Market Reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich North America full-time for more than 3 years

    Pros

    Flex work from home up to 3 days a week (2 days for non-exempts) 20 PTO days with option to buy 5 more

    Cons

    High turnover Poor market reputation Very restricted appetite

    Zurich North America2019-03-15

    Zurich North America Response

    March 19, 2019Talent Acquisition Manager

    We are thrilled that our employees are making use of our Flex-work benefit, which is one of many great benefits we offer. Zurich Insurance recently launched a new mobile app for distributors. Zurich Risk Appetite offers a mobile view of Zurich propositions and its general risk appetite ...

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  5. Helpful (4)

    "Great for a while, then leave if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Associate 

    I have been working at Zurich North America full-time

    Pros

    New upper management pushes work/life balance

    Cons

    Seems to be no way of moving up from this role unless you do the office politics game. Corporate training is a joke. Seems like a dead end eventually. Very few actually move on to better roles, including Underwriting managers.

    Advice to Management

    Be more vigilant to nepotism and burning out your employees. Once you have someone who slacks off, it deflates morale and you will accomplish nothing.

    Zurich North America2019-02-06

    Zurich North America Response

    February 12, 2019Talent Acquisition Manager

    Work/life balance is a great benefit, so we are glad to see that your new management team supports it. We want Zurich to be a company where you have the opportunities and support to succeed and build a satisfying and rewarding career. Zurich provides a number of tools and resources ...

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  6. Helpful (12)

    "Avoid this Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Associate in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Zurich North America full-time for less than a year

    Pros

    The employees are knowledgeable about insurance.

    Cons

    Where to begin. This company is cutting cost in all aspects of their business. San Francisco office can’t afford the rent for two floors? Cut it to one. At this point, many good rate techs lost their jobs and work was shipped to India. Can’t afford even one floor? Sublease a portion of the floor and force 30 year employees to move to the Sacramento office or find new jobs. Work from home? That’s a cool benefit. Until...

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    Advice to Management

    Cut UATP and Risk Assessment. No one wants to spend 8+ weeks away from their families.

    Zurich North America2018-12-10

    Zurich North America Response

    December 27, 2018Talent Acquisition Manager

    Thank you for your review. It is imperative that we continue to monitor our budget in order to remain competitive. And because real estate is our third-largest expense, it is critical that Zurich continually evaluates our space usage to gain savings whenever possible. As a result, ...

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  7. Helpful (5)

    "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Chicago, IL

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Has a good 401K & many departments

    Cons

    Treat employees poorly especially is they are 50+

    Advice to Management

    Create relationships like in prior years with both employees & customers

    Zurich North America2018-11-24

    Zurich North America Response

    December 7, 2018Talent Acquisition Manager

    We truly appreciate your more than 10 years of tenure with us! We were disappointed to hear of your concerns. We would like to be able to further review the situation. Our Ethics and Compliance Line can be accessed at the following link and provides an option for anonymous ...

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  8. Helpful (2)

    "Just Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Likable manager, good pay, good benefits. Big company with lots of locations and room for growth. Seem committed to making things better (we're promised a new UW system next year).

    Cons

    Extreme inefficiencies with the underwriting systems, technology, and processes. Behind the times. Constantly calling IT for help with passwords and freezing systems. Lots of unnecessary meetings. They seem committed to training and provide plenty of "big picture" training, but they fail to train new staff (and some old staff) on basic processes/procedures. Long hours and crappy work/life balance because I'm constantly...

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    Advice to Management

    Invest in your IT and underwriting systems. We could turn around work much faster and save time and money by implementing new systems. Additionally, let your underwriters underwrite instead of being in meetings all day. And, provide better training to UWs and UAs.

    Zurich North America2018-08-25

    Zurich North America Response

    August 29, 2018Talent Acquisition Manager

    We were happy to read your list of pros including likeable manager, good pay and benefits, and a commitment to making things better. Zurich continually explores new ideas and technology to make things more efficient and effective. While we still have work to do – and it may be ...

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  9. Helpful (1)

    "Great Insurer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in New York, NY
    Recommends
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Good culture, opportunities for growth

    Cons

    Slow movement on projects can be frustrating

    Zurich North America2018-06-01

    Zurich North America Response

    June 19, 2018Talent Acquisition Manager

    We think you said it best: We are a great insurer, providing a good culture and many opportunities for our people to expand their career paths. Sometimes projects can move slowly, but taking your time to ensure each component of a project is complete results in a more successful ...

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  10. Helpful (1)

    "Create your own adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 3 years

    Pros

    In my experience, Zurich provides a lot of opportunity if you're willing to grab it. The company is aware of the changing business landscape and is looking to its employees to shape the future of the organization.

    Cons

    There is a lot of knowledge in the organization but it can be difficult to find.

    Advice to Management

    Continue seeking employee feedback. However, it would benefit the company to seek the opinions of more introverted employees.

    Zurich North America2018-03-24

    Zurich North America Response

    April 6, 2018Talent Acquisition Manager

    Your review really grabbed our attention – and we love that you feel you can create your own adventure as an Underwriter at Zurich! We love the 4 stars that you gave us as well, and we agree that harnessing the knowledge of our employees can shape the future of the organization. ...

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Found 80 reviews