Zurich North America "work life balance" Reviews | Glassdoor

Zurich North America Employee Reviews about "work life balance"

Updated Jun 20, 2019

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Found 796 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
80%
Approve of CEO
Zurich North America CEO Kathleen Savio
Kathleen Savio
54 Ratings
Pros
Cons
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Reviews about "work life balance"

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  1. Helpful (2)

    "Excited by continued transformation and innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Stable global company with a history of success; excellent benefits program with generous PTO; great work/life balance; continued commitment to delivering value to customers and shareholders; enhanced focus on employee experience; striving towards a contemporary, innovation-focused mindset

    Cons

    Company culture is difficult to transform, and many tenured employees are struggling to embrace new ways of doing things; competitive commercial insurance landscape; technology continues to be a barrier to streamlining processes and experience

    Advice to Management

    Stay the course. Continue to put time in with all employees to ensure they are on-board with the changes needed to remain competitive, and focus on ensuring critical messaging is cascaded at all levels.

    Zurich North America2019-04-23

    Zurich North America Response

    April 30, 2019

    We couldn’t have said it better ourselves! Your list of pros defines who we are AND who we strive to be. Company culture is difficult to transform, but we are confident that our great group of employees are up to the task. Employees are encouraged to take an active role in our ...

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  2. Helpful (1)

    "A Great Company That Focuses on Their Customers and Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 5 years

    Pros

    Zurich has many opportunities for their employees to further their career. As individuals we drive our career path. Management partners with their employees on career development, both lateral and promotional. Zurich is amazing when it comes to work / life balance. Zurich's compensation and benefit options are amazingly competitive, In fact, I'd say better than other companies. Zurich embraces the ideas of their...

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    Cons

    The only con I can think of is having to interact with people who are fortunate enough to have an opportunity with such a great company, and don't appreciate it. These individuals are typically the ones who expect the world, yet contribute minimally, consistently complain on the most minimal of things, and then question why their career is going no where. There are several reviews on Glassdoor that speak about poor...

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    Advice to Management

    Continue to believe in Zurich's mission. Continue to invest in your employees. Drive the positives, and put a halt to the negativity displayed by those who do not value the benefits of working for such a great company.

    Zurich North America2019-04-18

    Zurich North America Response

    April 23, 2019

    We love that you describe us as a “great company that focuses on our customers and employees” – exactly how we hope to be described! Your list of pros is a comprehensive, and highlights many of the initiatives that we are working diligently to move forward. Our managers do partner ...

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  3. Helpful (4)

    "Vision Unclear and No Accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zurich North America full-time for less than a year

    Pros

    Great work/life balance, good compensation & benefits.

    Cons

    No clear vision, diffused managment structure with no clear accountability. Tattle tell culture.

    Advice to Management

    Create clear accountabiltiy and communicate to organization

    Zurich North America2019-02-11

    Zurich North America Response

    February 13, 2019Talent Acquisition Manager

    A company’s vision is a critical component to its success. This being said, Our CEO Kathleen Savio recently shared her vision for 2019 that Zurich employees are excited to embrace. Part of that vision is a focus on being “Simply Better.” Simply Better encompasses removing obstacles, ...

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  4. Helpful (4)

    "Great for a while, then leave if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Associate 

    I have been working at Zurich North America full-time

    Pros

    New upper management pushes work/life balance

    Cons

    Seems to be no way of moving up from this role unless you do the office politics game. Corporate training is a joke. Seems like a dead end eventually. Very few actually move on to better roles, including Underwriting managers.

    Advice to Management

    Be more vigilant to nepotism and burning out your employees. Once you have someone who slacks off, it deflates morale and you will accomplish nothing.

    Zurich North America2019-02-06

    Zurich North America Response

    February 12, 2019Talent Acquisition Manager

    Work/life balance is a great benefit, so we are glad to see that your new management team supports it. We want Zurich to be a company where you have the opportunities and support to succeed and build a satisfying and rewarding career. Zurich provides a number of tools and resources ...

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  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Work/Life balance, Flex Work environment

    Cons

    Benefits, Don't do well at letting people go who should be

    Zurich North America2019-01-26

    Zurich North America Response

    January 29, 2019Talent Acquisition Manager

    We cannot contain our enthusiasm when we receive a five star review, especially when it comes from one of our current employees. Congratulations on your ten plus years of service to Zurich. It is the dedication of people like you who make our company great. We often receive feedback ...

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  6. Helpful (2)

    "The Good, the Bad, and the Ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Zurich North America full-time

    Pros

    Excellent work/life balance. Opportunities for growth.

    Cons

    Very political atmosphere. You need to 'play the game'.

    Zurich North America2018-10-25

    Zurich North America Response

    November 1, 2018Talent Acquisition Manager

    Thank you for your feedback. We were happy to read that you value the work/life balance and opportunities for growth that we offer to our employees. We were disappointed to hear of your concerns. We encourage you to speak to your manager or someone in your management structure ...

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  7. Helpful (5)

    "Workers compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zurich North America full-time for more than 10 years

    Pros

    Coworkers are genuine, community vibe

    Cons

    Work flow is 200+ with negative outlook. Fires only, no actual claims management. Zero work-life balance if you’re “in the trenches”. Supervisory staff is trying to stall employees as much as they can. If you do nothing, nothing happens.

    Advice to Management

    Please calibrate workflow in your southeast offices or else you will lose top talent. Those that have been here for years are planning a mass exodus if things don’t change. IMPLEMENT CHANGE.

    Zurich North America2018-11-09

    Zurich North America Response

    November 20, 2018Talent Acquisition Manager

    Thank you for your ten plus years of service to Zurich. The genuine co-workers and community vibe are definitely important and highly valued examples of our people culture. We were disappointed to hear of your concerns with the work flow. Please reach out to your leader to share ...

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  8. Helpful (3)

    "Some good, Some bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than 3 years

    Pros

    Flexible hours, working from home depending on your job, work life balance, relaxed office atmosphere. IF you have a good manager it can be an awesome place to work. Promotes from within

    Cons

    Benefits aren't great, pay below industry average. If you have a bad manager it can cause your life to be difficult when they don't know what they are doing. IF you don't play politics or aren't a favorite good luck moving up. They do promote from within but opportunities can be scarce.

    Advice to Management

    To upper management, please train you managers better more especially outside hires. There is a saying that goes, "people don't leave good companies, they leave bad managers" Currently my manager can he not process any of our work, but he doesn't fully understand it and its been over a year of this. Treat the employees better.

    Zurich North America2018-08-30

    Zurich North America Response

    September 10, 2018Talent Acquisition Manager

    We agree that Zurich is an awesome place to work, and your list of pros are just some of the many things that make Zurich great. We were disappointed to read that you feel our benefits are not great, and compensation below industry standard. A little known fact is that Zurich’s ...

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  9. Helpful (2)

    "Just Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zurich North America full-time for more than a year

    Pros

    Likable manager, good pay, good benefits. Big company with lots of locations and room for growth. Seem committed to making things better (we're promised a new UW system next year).

    Cons

    Extreme inefficiencies with the underwriting systems, technology, and processes. Behind the times. Constantly calling IT for help with passwords and freezing systems. Lots of unnecessary meetings. They seem committed to training and provide plenty of "big picture" training, but they fail to train new staff (and some old staff) on basic processes/procedures. Long hours and crappy work/life...

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    Advice to Management

    Invest in your IT and underwriting systems. We could turn around work much faster and save time and money by implementing new systems. Additionally, let your underwriters underwrite instead of being in meetings all day. And, provide better training to UWs and UAs.

    Zurich North America2018-08-25

    Zurich North America Response

    August 29, 2018Talent Acquisition Manager

    We were happy to read your list of pros including likeable manager, good pay and benefits, and a commitment to making things better. Zurich continually explores new ideas and technology to make things more efficient and effective. While we still have work to do – and it may be ...

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  10. "UNDERWRITING ASSOCIATE"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Zurich North America

      Pros

      Good work/life balance, and great people

      Cons

      Pay is a little below industry benchmark

      Zurich North America2018-08-11

      Zurich North America Response

      August 21, 2018Talent Acquisition Manager

      Many of our reviews list good work / life balance, and great people as pros. We are happy to see they made your list of pros too. Zurich is committed to providing competitive total compensation opportunities. We follow a research-based market-pricing approach when determining ...

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    Found 796 reviews