Zynga Reviews | Glassdoor

Zynga Reviews

Updated August 22, 2017
110 reviews

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Pros
  • Many non-cash benefits such as free breakfast, lunch and dinner; as well as, free starbucks style coffee (in 36 reviews)

  • Benefits - Free food, relaxed work environment, centrally located (in 90 reviews)

Cons
  • Since it's a gaming company there's literally no work life balance (in 61 reviews)

  • Lots of indecision among upper management which comes down as thrash to the different teams (in 38 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good pay, no soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Artist in New York, NY
    Current Employee - Artist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zynga full-time (More than a year)

    Pros

    -They acquired us
    -Pay was good
    -Perks were good

    Cons

    -They shut us down
    -No intent to make inspired products
    -Obnoxious people

    Advice to Management

    Your employees want to make good games. Let them.


  2. "PM powerhouse back in the day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zynga full-time

    Pros

    Great place to learn data driven decision making, growth and engagement strategies that are still very relevant to any online / mobile business and product

    Cons

    Mobile strategy didn't evolve fast enough but I'm confident they'll figure it out.

    Advice to Management

    Fun and design is an important pillar of game development that should come second to monetization and growth optimization

  3. Helpful (2)

    "A place of politics and little else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zynga full-time

    Pros

    -Awesome Perks! Free lunch, gym, amazing happy hours and offsites
    -decent work/life balance: You can easily limit work to 40 hours a week and not have to take work home with you. Its a nice change from the usual tech company balance

    Cons

    -politics! everyone is too busy empire-building to notice the company is largely failing at pivoting to mobile
    -Many of the current C-levels do not understand the current landscape of gaming and thus aren't able to properly direct the company in a way that will be successful. Examples: CEO who is still applying web gaming logic to the mobile space and tries to micromanage all projects. The CMO who only thinks in brand marketing and is clueless about mobile marketing and how it works.
    -No solidified vision for the future: both of the above result in this. As everyone is too busy protecting their turf and the leaders don't understand the mobile space, no plan/vision of how the company will go about becoming a dominant can be found. All hands consist of stay the course speeches and little else

    Advice to Management

    At this point, the only way to get the company back on track is to make drastic changes. The C-level team needs shaking up, especially with the CEO, COO, and CMO positions. With a new management team in place, a clear vision of how the company will go about becoming successful in mobile is needed. The plan should include steps to achieve the goal, not just the standard "we want to be #1" and then hold people to the plan.
    Also, the tunnel vision of Zynga's IPs that did well on web isn't working. Invest in new IPs and move away from trying to force an IP to work. if you find a successful model, you can always go back and reskin with a Z IP


  4. Helpful (7)

    "Learn, Get The Logo On Your Resume, Then Leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is a good place for 3 kinds of people: you need industry and/or functional work experience, bullies, and longer term employees who want to hang out and vest. Cool office space. Zynga is a brand name that is great for your resume. With even <1 year of work experience you can learn a lot, re-brand yourself as a mobile professional in the entertainment industry, and gain digital/online experience. The culinary team is amazing with an incredible knack for keeping weekly happy hour events fun with new and creative themes. Assets: company-owned building and tons of cash in the bank. Will over-pay because they have a hard time recruiting talented people with so many other

    Cons

    Games are a reflection of the company culture: games are not fun and the games have no soul. Revolving door at all levels means that many work teams have no continuity. No compelling new products and markedly lower new game introduction with current leadership. Declining customer base. Many employees have very low productivity because they are learning on the job or they simply don't care and go with the flow . Addicted to "update" meetings largely for political reasons with no decisions, no real outcomes.

    Advice to Management

    Find a new CEO and/or sell the company.


  5. Helpful (7)

    "Hapless, Helpless, and Going Nowhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Zynga full-time

    Pros

    - Benefits: These are generally good, but if you're looking for work at any public company you should have a certain level of benefits that should cover what you need. Yes, there's food, free coffee, happy hours, and so forth. If you get a job here you should be able to buy all of this stuff for yourself anyways (most positions at Zynga command good salaries).
    - People: There are some truly outstanding people and some truly terrible people. Mostly, the people are a positive.
    - Games: Yes, working in games is better than working in any number of industries, so that's definitely a positive.

    Cons

    - Content: This one is important as Zynga is theoretically a content company; they can't make it and what they do make doesn't make money. That's really the problem at Zynga, they haven't had a hit game in years and they're relying on old games (Poker, Words with Friends, FarmVille 2) and Slots to squeak along.
    - Leadership: There is none, so there's not much to say. I mean, the CFO just stepped down with no reason given with less than 2 years of service. That should tell you everything you need to know.
    - Size: The company has probably 500-700 more people than it needs and no discipline to keep headcount down. If you are considering a job at Zynga understand that you're probably walking into a situation where a layoff is necessary in the near future.


  6. Helpful (2)

    "Zynga was the best and worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director
    Former Employee - Art Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of snacks, cool offices, equity and stock option plans

    Cons

    stock is worthless, brutal hours, no respect for personal life/family

    Advice to Management

    when will "The Year of Mobile" actually come to pass?


  7. "Poor Work Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in San Francisco, CA
    Former Employee - Creative Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zynga (More than 3 years)

    Pros

    Benefits, dogs come to work, gym on site.

    Cons

    Poor Work Life Balance... execs are erratic

    Advice to Management

    work for a different company or get a new CEO.

  8. "Had been great for me but not any more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    startup culture and chances of doing good work

    Cons

    poor management, bureaucracy and dirty politics within teams

    Advice to Management

    straighten your customer-centric processes and love your people


  9. Helpful (2)

    "A full transformation from awesome to awful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zynga full-time (More than 5 years)

    Pros

    # Good vacation policy
    # It was great pre-IPO - one of the best companies. None of the cons I mentioned applied to this company pre-IPO. But well, it is sad truth that the company has transformed into an awful place post-IPO.
    # Nice and talented people

    Cons

    # Long working hours
    # So much politics
    # They don't know how to manage resources. They frequently start projects and shut them down in the middle. That's why they don't get any new things out.
    # Hardly any bonus and they are trying to make every possible move to make you work more for little pay
    # So much attrition and layoffs brings employee morale down
    # Management wants to get rid of old employees that were once their peers.
    # Poor Zynga stock

    Advice to Management

    Think of Zynga First, and don't be selfish. Actually exhibit the core values that Pincus promoted pre-IPO. If management improves, Zynga will.


  10. Helpful (1)

    "Unstable business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product in San Francisco, CA
    Former Employee - Product in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Zynga full-time (More than 3 years)

    Pros

    Great execution chops in product, engineering, analytics functions
    Data-driven decision-making
    Smart, driven coworkers

    Cons

    Weak business model relies on hit games & monetizing "super-users" - unstable.
    Weak direct user relationship, low user loyalty to parent brand/network.
    Culture does not support trust.
    Extreme focus on short-term metrics often shortchanges UX & drives risk-aversion.

    Advice to Management

    Consider refocusing company strategy, structure & metrics around user loyalty to the zynga network & brand (vs individual game titles). It will be very hard, but it's the only way to escape the typical game publishing treadmill.


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