Zynga Reviews | Glassdoor

Zynga Reviews

Updated September 24, 2017
636 reviews

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Pros
  • Many non-cash benefits such as free breakfast, lunch and dinner; as well as, free starbucks style coffee (in 36 reviews)

  • Benefits - Free food, relaxed work environment, centrally located (in 90 reviews)

Cons
  • Since it's a gaming company there's literally no work life balance (in 61 reviews)

  • Lots of indecision among upper management which comes down as thrash to the different teams (in 38 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zynga full-time

    Pros

    Challenging, launched a game title and have learned a ton

    Cons

    There is a bit of politics, but not too bad
    The company is still in the transition stages of its strategy, so there's a lot of differing opinions along the spectrum

    Advice to Management

    Keep going with the strategy -- once we start to see results I think people will start to gain confidence in the direction of the company


  2. Helpful (4)

    "Make games here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Product Manager in San Francisco, CA
    Current Employee - Lead Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zynga full-time

    Pros

    Lots of opportunity to make huge changes in existing and new games, working with people with lots of expertise and experience, and world class facilities and amenities.

    Cons

    Not a lot of big games to work on currently, disconnection between studio communication, and continuing to fight consolidation in the game market.

    Advice to Management

    We need to continue to design and create games in house vs. acquiring external studios then closing them.

  3. Helpful (1)

    "Service Delivery Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Zynga (More than 3 years)

    Pros

    Good atmosphere, I have learned a lot in this company.
    All lot of free stuff like food, drinks and activities.

    Cons

    The company's direction and strategy is changing too often and the future is uncertain.

    Advice to Management

    Continue invest in your peoples.
    Adapt to what the market is not what you want it to be.


  4. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zynga full-time (More than a year)

    Pros

    Some of the coolest people who are very passionate about what they do. You feel like you are part of the product and everyone's opinions are heard.)
    Free food and tons of things to do if you need a break, unlimited vacation (It's actually unlimited not one of those things they say to have you onboard) and Dog friendly.

    Cons

    Can't think of anything on top of my mind.


  5. Helpful (3)

    "Nice to work at Zynga"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zynga full-time (More than a year)

    Pros

    Very nice work life balance, and top benefit around silicon valley

    Cons

    Stock price was too low


  6. Helpful (5)

    "Glorified Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VIP Account Manager in Chicago, IL
    Current Employee - VIP Account Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zynga full-time

    Pros

    Catered lunch, trips, dog-friendly, happy hour every week or every day depending on how your boss feels, plenty of company outings, work from home, generous vacation and health care benefits. Lots of programs at your fingertips for free.

    Cons

    Constant lay-offs and resignations from the top down, plus lots of misleading objectives. That job description for a new VIP Account Manager is very misleading. Your day to day tasks will primarily involve taking constant calls from gambling addicts (VIPs) with too much free time, that expect you to spend your entire day talking to them. They will call you crying, howling, throwing temper tantrums, create fake illnesses, blast you on social media, stole my Facebook photo and edit it, complain to your boss and write the CEO. Aside from that, you will not be retrieving any revenue reports to assess your efforts, your skills will not grow, you will not become efficient in learning the systems unless you literally teach yourself, provided you have access. In addition, the disconnect between management will make it nearly impossible to provide any form of consistency to your client base. Oh and if you even blink too many times you will be pulled into a coaching to come up with a way for you to stop blinking so much. And meetings, meetings, meetings, meetings... boy will there be impromptu meetings in addition to the ones previously on your calendar. You'll meet to get told-off as a team, and you'll meet to give ideas, only for someone in a higher position to capitalize off of your idea while you receive no credit. To summarize, you will spend most of your day sending emails to the same people about the same issues, talking on the phone non-stop, mostly to the same people several times a day about the same thing again and again. Don't blink too much unless you want to be coached on a solution for that. If you want to deal all with that then please apply.

    Advice to Management

    It's frustrating to work in an environment where our direct manager constantly undermines her boss... the senior director. If I could give it zero stars I would. #Fixit

    Zynga Response

    Mar 13, 2017 – Employee

    Thank you for your feedback. Building relationships with our players is key to this role and we believe that regular coaching sessions with your manager and meetings with the game teams are important... More


  7. Helpful (1)

    "Graphic Design Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Design Intern in San Francisco, CA
    Former Employee - Graphic Design Intern in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zynga (Less than a year)

    Pros

    Great building in SF, great food and events

    Cons

    I don't really play games, so for me it was difficult to relate to what I was doing

  8. Helpful (7)

    "Not a World Class Game Company- Mud of Newbies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in San Francisco, CA
    Former Employee - Anonymous in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zynga full-time (More than 3 years)

    Pros

    New CEO and crew know how to make great games
    CStaff are supportive of initiative

    Cons

    Feel bad for the incoming CEO and crew who are used to working with world class game developers.
     -Zynga is a place of bloated titles, people who failed up to VP status having never shipped a great game fill the company ranks.
    -Shallow CVs and Bloated Titles
    Tons of inexperienced GMs, Directors and Middle Mangers making game decisions wrecking the company yoy.
    A web company that makes games, does not treat them like entertainment
    Questionable accounting
    Operationally unsustainable
    Product Management culture overwhelmingly disrupts greatness

    Advice to Management

    None
    This ship has sailed.


  9. "Good PM culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pm culture and talent

    Cons

    Poor career management and PM leadership


  10. Helpful (1)

    "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Designer in Austin, TX
    Former Employee - Game Designer in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zynga full-time (More than a year)

    Pros

    Excellent pay and benefits, good security in Austin. Great team, good friendships created. Open learning atmosphere. Designers work well with PMs. Good opportunities. Able to visit SF to learn more skills. Overall great place to work.

    Cons

    Not working on any groundbreaking titles. Focused on casino and straightforward wins.

    Advice to Management

    Keep it up!


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