arvato Systems North America Reviews | Glassdoor

arvato Systems North America Reviews

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2.9
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Frank Zimmermann
3 Ratings

17 Employee Reviews

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  1. Helpful (3)

    "Truly a waste of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at arvato Systems North America full-time

    Pros

    The delivery team is outstanding. The average project team is far better than most teams you will typically work with.

    Cons

    Unfortunately this little company is missing a sound strategy. There a severe lack in sales skill or even awareness. The focus an expertise of arvato is way too limited and not surprisingly this results in very few clients which is a significant risk. You would never put your retirement investment in only one basket, why your career? Then there is a Paralyzing dependency on the German headquarter. Most profits do not remain in the US but have to go to Germany. There is no way strategic investment could be made. Even if they were approved, no decisions are being made. The middle management is secretive and 'cliquey'. The top management has caused this mess.

    Advice to Management

    Diversify, invest, institutionalize the awesome social events and don't let them die down with the drain of people.


  2. Helpful (1)

    "In desperate need of experienced leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at arvato Systems North America full-time

    Pros

    great camaraderie
    still good talent pool
    freedom to experiment

    Cons

    no support from management
    no planning
    no strategy

    Advice to Management

    get experience leaders to turn the company

  3. Helpful (3)

    "Director, Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in New York, NY
    Former Employee - Marketing Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at arvato Systems North America (More than a year)

    Pros

    Company is in the right marketplace - OmniChannel Commerce, Supply Chain Management and potentially has the right employee skills and focus.

    Cons

    Management has and had no plan - after two successive years of down siding, most top employees and the management team has either left or been "unhappily" let go. There never was a focus - the executive manager is and was more interested in his outside employment than really focusing his time and energy on the company, its business, profit/loss - just sad.

    Advice to Management

    Get new management, the current one has no idea how to exist in the current work mark - too many sharks, they are just minnows. Focus on being a true marketing - solutions - business development company. The company is in the US, they are still have the mind frame they are the kings of Germany - sorry that does not play here where the sharks eat the small fish.


  4. Helpful (3)

    "Excellent Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best companies I ever worked for. They are very developer centric with high standards and constantly working to improve their processes and developers. The developers are very supportive each other and are eager to share information and experience in order to help others improve themselves. They also do a good job of shielding the developers from the business interactions with the client so that the developers can concentrate on their work.

    Cons

    none i can think of.

    Advice to Management

    Keep up the good work.


  5. Helpful (3)

    "You may feel like a cog in a dysfunctional wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at arvato Systems North America full-time (More than a year)

    Pros

    Flexible work hours and location

    Cons

    Company does not manage large projects well, and has lost business and seen its reputation tarnished as a result. Arvato NA specializes in Hybris consulting, and has benefited from the buoyant Hybris market. But it now faces competition from leaner agencies. Prospects are murky at best.

    Hiring and promotions seem based on interpersonal factors and ties to the management, rather than technical depth. Technical leads are often inexperienced and prone to mistakes. At least one "Hybris architect" at the company is unfamiliar with Hybris.

    Little analysis is done prior to writing code ... the "ready, fire, aim" design method seems to predominate. Since analysis is superficial, software frequently needs to be reworked.. Critically, accurate estimates of times required for deliverables cannot be made. Final outcome : missed deadlines and unhappy clients.

    Management style within software development teams tends to be autocratic, with little appreciation for the value of building consensus.

    Technical work can be routine and boring at times, especially on larger projects
    Helpful


  6. "Has potential but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly and relaxed work environment. Management really wants to ensure employees have a pleasant work space and fun social events.
    Attempted to bring salaries up to market value.

    Cons

    Need to have more than one large account
    Listen to your employees and engage them in what is happening with the company
    Actually hire a sales team.
    Need to think big picture, rather than get scared by short term bumps in the road

    Advice to Management

    Diversify your portfolio of project work.
    Provide more career development


  7. Helpful (4)

    "An organization with bleak future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in New York, NY
    Former Employee - Software Developer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at arvato Systems North America full-time (More than a year)

    Pros

    One of the very few things I enjoyed working here was the work life balance.
    Spacious office space.
    Flexible time.

    Cons

    1. Compensation much below industry average. This wide gap has lead to a massive exodus.
    2. No room for change. You're either a hybris developer or manager. I can't speak for the non-technology departments.
    3. Forced boss-employee relationship. Once you have a supervisor, be prepared to be treated on a lower level.
    4. Subtle favoritism. Unless you speak German or are in the "elite" circle, do not expect your voice to be heard.
    5. No challenging work.
    6. Inefficient processes. Unnecessary, overly complicated and slow way of doing things.
    7. Works as a department of a company, rather than an independent organization.

    Advice to Management

    1. Be more transparent. Get more people involved in decision making process.
    2. Consider the feedback from employees. Nothing was ever done with the feedback. Also, "employees around Bertelsmann are not satisfied with compensation, so we're not far behind", is no excuse for not making a change.
    3. Restructure the sales department. Everyone in the company knows this is the elephant in the room.
    4. Don't rely only on hybris.
    5. When hiring someone, see if they fit into the company culture.

  8. Helpful (2)

    "Great friends, excellent talent, Company with a lot of heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    It really is a "people company". The kind of place where everybody is important and treated like the best thing since sliced bread. Satisfaction and exit surveys are actually acted on, processes are transparent, you can easily speak with everyone from CEO to interns and the parties/ events are pretty epic. Probably the best company I've worked in.

    Cons

    Some processes are still unstructured which works on some level but not on others. A lot of growing pains visible as indicative of a growing company.

    Advice to Management

    Share more information more often.


  9. Helpful (1)

    "Great place to work for an eCommerce service provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in New York, NY
    Current Employee - Software Developer in New York, NY
    Recommends
    Positive Outlook

    I have been working at arvato Systems North America full-time (More than a year)

    Pros

    1. Smart fun people
    2. Work with fabulous enterprise eCommerce platform in Hybris
    3. Work with fabulous brands such as Nikon, Levi's, Adidas/Reebok, Taylor Made, P&G, Puma, Benefit Cosmetics, Novation, etc.
    3. Rare combination of a startup atmosphere with the backing of a large multi-national corporation.
    4. Flexible hours for technical people so good work-life balance.
    5. Great benefits

    Cons

    1. Has experienced growing pains from rapid growth over the last few years.
    2. Must develop better project management structure and career development.
    3. As services company, projects (and employee performance) are affected by clients. If you’re assigned to a project with a client that has unrealistic expectations or is unwilling to do what they need to help themselves, your performance will suffer.

    Advice to Management

    Project manager types naturally will have power in the company, so they make decisions evaluating technical people, but will often lack the knowledge to properly evaluate them (and their potential). The current job market means experienced technical people are in high demand. There is a huge risk of continuing to lose your best technical leaders if this doesn't change.


  10. Helpful (1)

    "Nice and cozy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    1. nice and smart people
    2. flexible hours
    3. well planned project
    4. great location
    5. diversities
    6. expanding
    7. new office soon

    Cons

    1. career path is not very clear
    2. limited partners


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