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ath Power Consulting Mystery Shopper Reviews

Updated Jul 29, 2019

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Found 4 of over 22 reviews

1.0
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ath Power Consulting President and CEO Frank Aloi (no image)
Frank Aloi
4 Ratings

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  1. 1.0
    Current Contractor

    DO NOT DO WORK FOR THEM!

    Jul 29, 2019 - Mystery Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A person can choose which jobs they would like to do

    Cons

    I have worked for several companies doing mystery shopping and this company is the worst. They ask for vague information from the mystery shops and when you submit photos and surveys they find ways to send it back to you stating that it is incorrect. They drag this out for week after week, finding new things that are incorrect. It is truly bizarre. I believe that they do this to discourage the shopper from continuing to “fix” this so that they do not have to pay. You cannot speak with anyone nor reach the manager or owner.

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    3 people found this review helpful
  2. 1.0
    Former Freelancer, more than 1 year

    Maybe they'll pay maybe they won't... roll the dice if you want

    Jan 25, 2019 - Mystery Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Review requires five words here

    Cons

    I completed a shop in October 2018 for which I was supposed to be paid $80 at the beginning of December. Mid December I was told to allow more time. At the end of December, I was told a check was mailed even though I was setup for direct deposit with the bill.com system they use. I was then told I had to wait for bill.com to receive the check back in order for it to be reissued. Mid January I contacted bill.com directly. They advised me I needed to reach ATH because they never recieved a request to issue payment at all. It's now the end of January and I'm still getting cookie cutter responses from ath. "If payment was mailed, you have to wait blah blah blah, for direct deposit payments, contact bill.com blah blah blah... for some reason, no HUMAN will actually look into why I didn't receive this payment. Theyre just parroting policy back to me. Policy doesn't apply if they haven't done their part. Why would bill.com receive a returned check if they never sent one in the first place?? This is basic common sense and has nothing to do with a policy. So I wasted my time and never recieved the $80.

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    1 person found this review helpful
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  4. 1.0
    Current Contractor, less than 1 year

    Slow to pay 65 days

    Dec 17, 2018 - Mystery Shopper in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have a lot of mystery shops

    Cons

    If they want you to correct somthing you dont get notified and they will deney your shop. The pay takes way to long and then once they do send it you have to wait another 7 days! Most mystery shop companies pay in 30 days tops this company take 65 plus day BAD

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    3 people found this review helpful
  5. 1.0
    Former Contractor

    Contract Employee

    Jun 9, 2016 - Mystery Shopper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is not a company that I will ever work with again.

    Cons

    I recently performed a shop for Ath and was treated very unfairly. I have been mystery shopping for eight years and have a very good reputation with the companies I shop for. I submit accurate reports in a timely manner and take pride in doing a good job. Let me say that this negative review isn't about the $22.00 I wasn't paid. I do shops for the enjoyment and not the money. On this very lengthy bank report for Ath, I was told that I "shopped the wrong person" as you can see below and this is a direct quote from my shop log; "Per the shopper guidelines, you are supposed to meet with a banker/BCR. Unfortunately, the client will not accept shops from a Sr. Mortgage Loan Officer. As a result, we can't use this shop or pay you for it. Thanks." I had no control over who the bank personnel directed me to even though I stated clearly what the guidelines told me to say when I entered the bank. Since you just read their comments as to why I wasn't paid you can understand where I'm coming from. I performed the shop and reported on the service I received very accurately and in detail. If I had said that I didn't want to talk to a Sr. Mortgage Loan Officer, it would have given me away for sure. Anybody who is a mystery shopper knows you just can't do that without the risk of giving away your identity. I have contacted Ath about this and have had no response other than the comments left on my shop log. To this date, no one has responded to my emails or addressed my issue. I have never had a problem with any of the companies I represent except for Ath. There are many, many other mystery shopping companies out there that will treat you fairly and I hope that you don't have to learn a hard lesson like I did. Avoid this company and have fun shopping for others who don't try to find reasons not to pay you for the work you have done.

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    3 people found this review helpful
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