athenahealth Associate Reviews | Glassdoor

athenahealth Associate Reviews

Updated April 6, 2017
76 reviews

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Associate

3.4
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athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
54 Ratings

Employee Reviews

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Pros
Cons
  • Work life balance can be difficult to achieve without setting boundaries (but possible (in 57 reviews)

  • Health Insurance high deductible (in 16 reviews)

More Pros and Cons

  1. Helpful (2)

    "Experience like none other"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Associate, Small Group in Atlanta, GA
    Current Employee - Project Associate, Small Group in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (Less than a year)

    Pros

    - New HIre Orientation is basically a Vacation to Maine
    - Extensive Training Program
    - Mentor Program
    - Separate People and Territory Managers
    - Company Culture is fantastic
    - Pay is competitive
    - Bonus structure is incredible
    - Lots of additional benefits
    - Great co-workers
    - Unique office spaces

    Cons

    - Its lots of work, but thats kind of a pro as well. You will be busy.
    - They do seem to hire a certain type of person which is weird, but I will admit I probably fall within that category.


  2. Helpful (5)

    "Great place to work, but a lot of bureaucracy now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Management Associate in Watertown, MA
    Current Employee - Senior Product Management Associate in Watertown, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    athena is great for new graduates and people with 1-3 years of experience. Mentorship and teaching is great. Definitely 5 stars for mentorship and teaching from middle management. Pay is pretty great for Boston

    Cons

    athena does not do a good job promoting from within and always hires outside the company. After you get 1-3 years experience there, leave athena and come back later if you really like it. If you have 3-5 years of experience i would not apply here; you will get stuck in middle management forever. The top level leadership I would rate as 2 stars, they have no clear vision or direction and recently it has been filled with politics and bureaucracy. The original athena leadership was amazing but they all left.

    Advice to Management

    Gotta appreciate middle management.


  3. "Population Health"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Associate in Watertown, MA
    Current Employee - Project Associate in Watertown, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Flexible hours, great working environment.

    Cons

    Still living in a "startup" mentality on Pop Health.
    Upward mobility difficult

    Advice to Management

    Keep supporting your employees and recognize employee work and product.


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  5. Helpful (9)

    "This company SUCKS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Atlanta, GA
    Current Employee - Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time (Less than a year)

    Pros

    You can dress casually and you can bring your dog to work. Other than that, this place absolutely, positively, without a doubt, SUCKS.

    Cons

    - recruiters tell you that you'll be performing one job, but when you start you're doing something completely different! Classic bait and switch
    - there is no structure! Constant re-Orgs
    - entire departments have been fired with little to short notice
    - entire departments have been dissolved and employees have been told they can switch to client facing departments or quit
    - racial bias
    - bias based on tenure
    - Crappy management
    - responsibilities are added to your plate without an increase in pay
    - did I mention management SUCKED?!
    - HR sucks
    - a pro and a con, You can bring your dog to work. Constant barking and dogs jumping on you
    - dogs in the meeting rooms
    - dogs walking in on your stall while your in the bathroom
    - if you submit a notice, management won't let you stay until your desired end date. You will be "let go" the very next day
    - the company is WHITE WASHED there is no kind of diversity here
    - the minorities that are hired are only hired for call center positions
    - severely underpaid
    - promotions don't exist unless your best friends with management
    - no one does their job
    - everyone tries to blame someone else for a mishap
    - work from home comes with many contingencies (working 10 hour days)
    - you're told you have to work 9 hour days if you want to take a lunch
    - you're not allowed to take lunches if there is a pointless meeting scheduled or else you will be reprimanded
    - no opportunity for growth


  6. Helpful (7)

    "CSC Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate in Atlanta, GA
    Former Employee - Client Service Associate in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at athenahealth full-time

    Pros

    Free Swag and coffee
    Double pay on non major holidays
    Monthly happy hours

    Cons

    This place is ridiculous unless you're fresh out of college. The atmosphere is very immature and very big brother ish. You are told where to be and when and what to do and how. They call it teaching and learning but really is just a millennial way of saying micromanaging. Unless you are a drone stay away. Also you will have to participate in learning new skill sets without the corresponding bump in pay. It is just entirely insane. Look elsewhere.


  7. Helpful (1)

    "Coaching & Training - Not what I expected once at my home office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate, Coaching & Training Services in Atlanta, GA
    Former Employee - Associate, Coaching & Training Services in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at athenahealth full-time (Less than a year)

    Pros

    The ideology behind the culture, pay, office is beautiful, numerous random celebrations during work hours

    Cons

    The "culture" was not a reality in many of the departments, prefferences given for select people that set them up for promotion, the Atlanta office did not offer competitive opportunities that the other offices did

    Advice to Management

    Actually listen to all members of your team and incorporate opportunities for anonymus feedback that will actually make a difference and USE IT toward improvements. Make sure that all members of each team feel respected and like an equal member.


  8. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Belfast, ME
    Current Employee - Senior Associate in Belfast, ME
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place, solid vision and on the right track

    Cons

    Sometimes focus could be a priority

    Advice to Management

    Make sure that the focus articulated at the top transcends ranks.


  9. "Great place to work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate, Financial Planning & Analysis in Watertown, MA
    Current Employee - Senior Associate, Financial Planning & Analysis in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    Great work environment, young and energetic company, and overall lot of perks like bringing your dog to work, etc...

    Cons

    About middle of the pack when it comes to compensation, and the health benefits aren't too great either.


  10. "Good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Associate in Belfast, ME
    Current Employee - Senior Operations Associate in Belfast, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth (More than a year)

    Pros

    Great Culture and great place to work

    Cons

    currently experiencing Growing pains in the culture


  11. "Getting better, hard for some kinds of designers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Design/Research Associate in Austin, TX
    Current Employee - User Experience Design/Research Associate in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    The culture, people and location are all wonderful here.

    Cons

    The company has been in constant transition, we are re-orging and switching to agile. Its hectic right now. As a designer I feel mostly like a pixel pusher with product owners who don't understand the product and the user. As a designer trained in strategy its pretty painful.

    Advice to Management

    Listen to all employees, actually encourage failure. We say we do, but we do not across the board.