athenahealth Reviews

Updated May 5, 2021

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4.2
79%
Recommend to a Friend
89%
Approve of CEO
athenahealth Chairman and CEO Bob Segert
Bob Segert
124 Ratings
Pros
  • "good comapany to work with,good work life balance(in 206 reviews)

  • "Great culture, People Oriented company with challenging work(in 77 reviews)

  • Cons
  • "There has always been a bit of a sacrifice on the work/life balance(in 81 reviews)

  • "Senior Leadership tends to micromanage(in 43 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of athenahealth and is not affected by filters.

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    1. 5.0
      Current Employee, more than 10 years
      Featured Review

      Highly recommended place to work

      Feb 12, 2021 - Senior Manager in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very progressive company that values all employees and what they can contribute; there is a lot of career growth and ton of hiring going on; financial outlook looks strong; they empower employees to work independently without being micromanaged; the campus in Watertown is beautiful - really a first-class work environment; employees are very high caliber with a lot of talent and drive to contribute. The company has a great mission that affects the lives of all Americans. If you like dogs, you can bring your dog to work. I highly recommend the company and am happy working there.

      Cons

      Not many cons, if any. I think it's the best company I've worked at.

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      1 person found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      On a strong growth trajectory

      Apr 27, 2021 - Director in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Solid leadership, great communications, flexible PTO and amazing employees

      Cons

      Lots of type A personalities, which is great, but makes for long working hours

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    3. 5.0
      Current Employee, less than 1 year

      Where adults go to work

      Apr 20, 2021 - CPQ Specialist in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health Benefits day 1, Everyone is treated like an adult, Inclusive atmosphere, Fun atmosphere, Plenty of growth opportunities, They invest in you, Reasonable expectation of onboarding, SO MANY options for 'getting to know' your colleagues virtually, Transparent, Dedication to diversity and it isn't just lip service.

      Cons

      Remote onboarding, Not know what my coworkers look like a they never turn on their camera during meetings

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    4. 5.0
      Current Employee, more than 1 year

      The “new” athenahealth is one of the best places to work at.

      Mar 27, 2021 - Senior Product Analytics Associate in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work-life balance is unparalleled at athena; no crazy hours, just get your job done. The benefits are good as well. Also, the people here are amazing. You’ll get to work with some of the brightest minds in health tech. In addition, you are given complete autonomy and are trusted by management to make the right calls. athena is growing right now and, ever since the acquisition, it’s a more mature company. Some believe it is on track for an IPO soon. Right now, athena is a hidden gem. Not a lot of people are aware how good it is working here.

      Cons

      Compensation could be more competitive.

      1 person found this review helpful
    5. 3.0
      Current Employee, less than 1 year

      Great Pay & Benefits!

      May 4, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Pay * Benefits * Culture * Management communication * Advancement Opportunities * Remote capabilities

      Cons

      * Long hours/overworked * Poor work/life balance * Lack of Training Opportunities * Carry large book of business * Client Support Center lack of knowledge

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      1 person found this review helpful
    6. 2.0
      Current Employee, more than 8 years

      Not a good place to work for underrepresented minorities in tech

      Mar 19, 2021 - Software Engineer in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good flexibility in working hours and taking time out of your day for appointments. Co-workers are the reason I stay.

      Cons

      If you are not in the 1% lucky enough to work in microservices, you work in the Monolith. The Monolith is a perl stack with nonfunctional staging servers and broken development tools. This has been brought up as a pain point multiple times, and the current attempt at a solution is to encourage us to fix our servers and build tools in our free time. Thanks. HR and the CTO participate in D&I theater but make no significant systemic changes to create an inclusive culture. Promotion considerations are done by management and Architects, a group of people that is mostly white and mostly male. They call this process unbiased because it's a group of them instead of one person.

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      5 people found this review helpful
    7. 5.0
      Current Employee, more than 10 years

      Great Place to Work!

      Feb 27, 2021 - Director in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - athena is a great place to work! - athena is in a good place after being in high-growth mode for several years. The addition of new executive leadership over the last few years (2017 - 2020) has been a welcomed change; the impact of new leaders has been positive - stability - work life balance - surrounded by great people

      Cons

      - Slower growth = less stretch opportunities - Inconsistent messaging and inconsistent execution from leadership (VP level specifically) re: scope requirements to get to next level - Lack of career path once you hit the Senior Manager cohort

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      1 person found this review helpful
    8. 5.0
      Former Employee, more than 1 year

      Great place to work

      Apr 23, 2021 - Project Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun work culture, great people, flexibility and benefits

      Cons

      compensation, client facing work, high demand

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    9. 2.0
      Current Employee, more than 5 years

      If you like to travel and don't mind not ever being home or have personal time to yourself then....

      May 4, 2021 - Foundational Training Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits package is nice, the office is nice

      Cons

      turn around rate is terrible never really get promoted

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    10. 4.0
      Current Employee, less than 1 year

      Okay

      May 5, 2021 - Certified Nursing Assistant CNA in Waterford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and great residents!!

      Cons

      The work load is heavy at times very short staffed

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