"work life balance and flexible work hours" (in 142 reviews)
"Work from home and health insurance" (in 40 reviews)
"No work life balance in the company" (in 69 reviews)
"gt; Senior leadership is awful in many ways" (in 35 reviews)
Helpful (3)
I have been working at athenahealth full-time for more than 20 years
Pros
Challenging, mission driven, great people
Cons
Constant changes are tough on employees. Less support from HR with new structure.
Advice to Management
Higher stronger senior leadership. (HR, development) Lacking strategy and short term direction.
Helpful (1)
I worked at athenahealth full-time for more than 6 years
Pros
There always seems to be an abundance of young, spirited new folks ready to tackle the challenges of growing the company's business.
Cons
There is a lack of real management of the talented workforce along with lower than average salaries. This will continue to lead to attrition.
Advice to Management
Show yourselves to the employees of the company - ever since firing JB it is not clear who is running the show. And by my latest take it is the money interests rather than anyone genuinely interested in making healthcare better.
Helpful (1)
I have been working at athenahealth full-time for more than 20 years
Pros
Smart talented people Good market/name recognition
Cons
Inexperienced managers Too many strategic changes
Advice to Management
Be proactive about reaching to good talent made vulnerable by the recent changes
I have been working at athenahealth full-time for more than 4 years
Pros
love the people I work with, I feel I am paid well, I have a great work life balance and genuinely enjoy my job
Cons
With the recent purchase the future of athena is uncertain, many people are jumping ship, merging with GE has hurt the athena reputation
Advice to Management
clear direction
I have been working at athenahealth full-time
Pros
Very nice office, very open and sunny and pleasant. Many very talented engineers.
Cons
1. Although they base their interviews around complex algorithmic questions, the actual work largely pertains to copy/pasting prewritten legacy code from a monolithic Perl codebase. There's a 15,000 line JavaScript file which nobody touches anymore that's included in all pages whether it's needed or not, a file which has grown like a tumor over 15 years. Nobody has the willpower or time to refactor it. That sort of sums...
Show MoreAdvice to Management
Start over.
Helpful (1)
I have been working at athenahealth full-time for more than a year
Pros
The timeline for the interview process to offer was great! From the point of the initial screening call, phone interview with hiring manager, in person interview and then offer was about 2 weeks, which shows you how much they value your time and how considerate of how stressful that process can be. They truly care about people and it shows in their actions. Everyone I’ve met has gone above and beyond to bring me onboard...
Show MoreCons
Relocation to some pricey cost of living places.
Advice to Management
Keep investing in good people!
I worked at athenahealth full-time for more than 4 years
Pros
Work-life balance in some departments (flex time, WFH, decent amount of PTO).
Cons
Management has been in disarray since 2015 when some key players at the executive level quit, causing instability in stock price. Introspection on the highly fluctuating stock led to management cutting funding to a lot of perks and sub-teams that used to be common. Uncertainty rattled throughout the company as activist investors led managements hand to 9% reduction of work force. As a result of these changes, there was...
Show MoreAdvice to Management
Despite the sinking ship, keep playing like the Titanic Orchestra. People rely on your attitude more than you think.
I have been working at athenahealth full-time for more than 2 years
Pros
Great company culture, sit/stand desks, passionate co-workers and excellent client opportunities
Cons
Processes overlap and often times resources are wasted on creating workflows that ultimately are not adopted
Advice to Management
Be strategic and fully vet decisions before implementing them.
Helpful (4)
I have been working at athenahealth full-time for more than a year
Pros
Non-management people are terrific and a dog friendly campus make it a nice place to be. The mission still resonates and is important.
Cons
Be careful who you work for. How your life is at athena is completely dependent on who your manager is. Some manager get how athena is broken and helps you manage through it. Others throw you to the wolves, criticize everything you do and bury you in corporate politics. Senior leadership has not a single clue about the company they are running because they barricade themselves in their ivory towers and almost never...
Show MoreAdvice to Management
Gets out of your office and know who your front line managers are. There are some good ones and some serious brown nosers that hide their disruptive personalities.
Helpful (13)
I have been working at athenahealth full-time for more than 4 years
Pros
Technical challenges, good mission in theory.
Cons
Strategic direction constantly changing, management continually rearranging the deck chairs. CTO chasing new technology (and failing miserably at it) at the expense of the core business stability. Near constant re-orgs, sparse communication from management (and when it does come, the guidance will change in a few months anyways). Ridiculous levels upon levels of management that don’t do anything but slow decision...
Show MoreAdvice to Management
Retire. Replace the whole C-Level, get rid of about two layers of middle management. Reorganize focus on the core product somehow.
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athenahealth Response
January 16, 2019 – athenahealth
Thank you for sharing feedback on your experience at athenahealth. We’re glad you’re driven by our mission and the technical challenges that come with transforming healthcare. Encourage you to continue the conversation by connecting with human resources or by emailing us at askhr@athenahealth.com.