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athenahealth

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athenahealth

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athenahealth Reviews

Updated Jun 1, 2023

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Found 891 of over 2K reviews
4.0
77% Recommend to a Friend
Best Places to Work 2023
athenahealth Chairman and CEO Bob Segert
87% Approve of CEO

Found 1,320 of over 2K reviews

4.0
77%
Recommend to a Friend
87%
Approve of CEO
athenahealth Chairman and CEO Bob Segert
Bob Segert
254 Ratings

What people are saying about athenahealth

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Top Review Highlights by Sentiment

Pros
  • "Work life balance is good and flexible(in 199 reviews)
  • "There ARE some nice perks and the corporate culture is great if you are single in your mid(in 197 reviews)
  • "Great people and they make time for your professional development(in 176 reviews)
  • "Good benefits and facility admin(in 81 reviews)
  • "Pay is good(in 72 reviews)
Cons
  • "Most of the managers have been brought in from service oriented companies and they try to adversely impact the culture of the company(in 79 reviews)
  • "Poor management abounds.(in 71 reviews)
  • "Company has a lot of great (and some not so great) ideas that come down from Senior leadership.(in 69 reviews)
  • "Pay could be better and the previous layoffs are concerning(in 29 reviews)
  • "Old technology but nowadays shifting in new(in 22 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of athenahealth and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    A culture of inclusion and thriving development

    Apr 14, 2023 - Lead Ux Designer in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work is rewarding and I've never worked at a place that was so inclusive. athenahealth is a leader when it comes to UX in healthcare. Strong user involvement is encouraged and validation gives an opportunity to refine a workflow in ways that project success is more frequently realized. There's a supportive UX leadership team that continues to help the organization evolve.

    Cons

    Like many companies reassessing their organizations after COVID, athena is embracing a hybrid structure. Historically, athena has been able to create a strong, devoted, and loyal culture on site. It is harder to get to know people when you typically only interact with them during virtual meetings or through asynchronous communication.

    Continue reading
    1 person found this review helpful
  2. 5.0
    Current Employee, more than 5 years

    Great

    May 23, 2023 - Sr Manager, Marketing in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love working in the healthcare industry

    Cons

    None that I can think of

    Be the first to find this review helpful
  3. Join the athenahealth team
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  4. 5.0
    Current Employee, more than 1 year

    Best Place I've Ever Worked by Far

    May 18, 2023 - Configuration Associate in Belfast, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've had a lot of success throughout my career but I've never been happier with any other employer as I am now. I can see myself retiring for this company and I am motivated to come in everyday and do my very best for the company and our clients. athena is very flexible and treats employees like humans. I'm able to be open and share ideas without fear of judgement or retaliation. It is a very welcoming environment and people really care. It is a great place for people who want to grow and make a difference.

    Cons

    It is always very busy with meetings and lunch and learns etc. As is the case for any growing company, it can be stressful as everyone pushes to get things done. It is manageable but challenging as well.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 1 year

    This is THE job! :)

    May 19, 2023 - Analyst in Belfast, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely nice and friendly environment where if you have a question, everyone is there and willing to help you out! The hours are great and you can work overtime as well! You can even work from home and be just as productive in workflow, it's extremely helpful during the winter months where the roads are barely drivable. I feel valid working here, I feel like my say matters and I am actually treated as a human being working here. I wouldn't work anywhere else!

    Cons

    I honestly can't think of any!!!

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 10 years

    athenahealth = potential for growth

    May 4, 2023 - Executive Director in Belfast, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture supports and promotes individual input and contribution. You have the ability to directly influence your work and how things are done. There is a lot of diversity (complexity) in the work so it's really hard to get bored. There are so many amazing employees. I've met some of my best friends here.

    Cons

    I don't see this as a con, but if you are not someone who is looking to be challenged and to have to apply critical thinking every day this may not be the place for you. Any role at athenahealth will challenge you to grow and develop.

    Continue reading
    1 person found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    It's OK

    May 19, 2023 - Associate Product Manager in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Pay is good - WLB is there - Good culture - For the most part, friendly people - I can see myself moving internally

    Cons

    - Lack of training, felt like there was only a month of shadowing and then was left to do my own thing - Lack of collaboration with team members - Some difficult personalities - Micro-managing, bombarded with issues and tasks right when I sign and takes away from my ability to reflect on what I need to do

    Be the first to find this review helpful
  8. 3.0
    Current Employee, more than 10 years

    Good Company but not for Diversity

    May 7, 2023 - Senior Manager in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company has a great business model and CEO makes solid decisions with the employees in mind. Opportunities to learn are available to all in different formats.

    Cons

    DE &I efforts do not make it down to the department or team level. There is too much favoritism same people always get tapped for special projects. Workload keeps you from being able to take advantage of the learning opportunities. People promoted all the time without a true process against the role competencies and depends on who you work for. COO is totally out of touch and disconnected he only cares about numbers and not the people.

    Continue reading
    6 people found this review helpful
  9. 5.0
    Current Employee

    Entry level

    May 31, 2023 - Onboarding Associate in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance Unlimited pto

    Cons

    Stressful Requires travel Hard to get promoted

    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Great place

    May 29, 2023 - Client Service Associate in Belfast, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Supportive nice place to work

    Cons

    None that I can really think of

    Be the first to find this review helpful
  11. 5.0
    Current Employee, more than 1 year

    Generous, Thoughtful, Considerate Company

    May 18, 2023 - Analyst / Service Operations, Remittance Tracking in Belfast, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    generous has integrity considerate of employee growth and satisfaction as well as work/life balance

    Cons

    perhaps they go a bit overboard with community spirit?

    Be the first to find this review helpful
Viewing 1 - 10 of 1,320 Reviews
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athenahealth Reviews FAQs

athenahealth has an overall rating of 4.0 out of 5, based on over 2,183 reviews left anonymously by employees. 77% of employees would recommend working at athenahealth to a friend and 74% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, athenahealth employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at athenahealth. This rating has decreased by -4% over the last 12 months.

77% of athenahealth employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated athenahealth 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at athenahealth to be career development, benefits, culture and the cons to be compensation, senior leadership, management.

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Healthcare works best when the right people use the right information to make decisions. At athenahealth, we understand how all the pieces...More

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athenahealth

19 days ago

Diversity and Inclusion
What an incredible way to kick-off #AAPIHeritageMonth! Last week, we hosted an insightful workshop with Sahaj Kohli, MA, NCC, Founder of Brown Girl Therapy, on how culture and identity impact mental health, productivity, and workplace relationships. We're incredibly grateful to our Asian American and Pacific Islander community for organizing this event as we build a new #AAPI employee resource group (ERG), and to our ERG sponsors athenaDiversity, athenaComunidad, athenaEnabled, and athenaFamilies for making it all possible.
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