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athenahealth Reviews

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Found 431 reviews

3.2
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48%
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athenahealth CEO Bob Segert
Bob Segert
0 Ratings
Pros
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  1. Helpful (3)

    Sales Management

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than 20 years

    Pros

    Challenging, mission driven, great people

    Cons

    Constant changes are tough on employees. Less support from HR with new structure.

    Advice to Management

    Higher stronger senior leadership. (HR, development) Lacking strategy and short term direction.

  2. Helpful (1)

    Enjoyed my time but things changed

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Watertown, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at athenahealth full-time for more than 6 years

    Pros

    There always seems to be an abundance of young, spirited new folks ready to tackle the challenges of growing the company's business.

    Cons

    There is a lack of real management of the talented workforce along with lower than average salaries. This will continue to lead to attrition.

    Advice to Management

    Show yourselves to the employees of the company - ever since firing JB it is not clear who is running the show. And by my latest take it is the money interests rather than anyone genuinely interested in making healthcare better.

  3. Helpful (1)

    Great company-lots of changes

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth full-time for more than 20 years

    Pros

    Smart talented people Good market/name recognition

    Cons

    Inexperienced managers Too many strategic changes

    Advice to Management

    Be proactive about reaching to good talent made vulnerable by the recent changes

  4. Work/Life Balance, Great people, Uncertain future

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Watertown, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than 4 years

    Pros

    love the people I work with, I feel I am paid well, I have a great work life balance and genuinely enjoy my job

    Cons

    With the recent purchase the future of athena is uncertain, many people are jumping ship, merging with GE has hurt the athena reputation

    Advice to Management

    clear direction

  5. Bored to tears

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth full-time

    Pros

    Very nice office, very open and sunny and pleasant. Many very talented engineers.

    Cons

    1. Although they base their interviews around complex algorithmic questions, the actual work largely pertains to copy/pasting prewritten legacy code from a monolithic Perl codebase. There's a 15,000 line JavaScript file which nobody touches anymore that's included in all pages whether it's needed or not, a file which has grown like a tumor over 15 years. Nobody has the willpower or time to refactor it. That sort of sums...

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    Advice to Management

    Start over.

  6. Helpful (1)

    You will feel valued

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than a year

    Pros

    The timeline for the interview process to offer was great! From the point of the initial screening call, phone interview with hiring manager, in person interview and then offer was about 2 weeks, which shows you how much they value your time and how considerate of how stressful that process can be. They truly care about people and it shows in their actions. Everyone I’ve met has gone above and beyond to bring me onboard...

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    Cons

    Relocation to some pricey cost of living places.

    Advice to Management

    Keep investing in good people!

  7. Give it some time before jumping aboard

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Payer Configuration Analyst in Belfast, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at athenahealth full-time for more than 4 years

    Pros

    Work-life balance in some departments (flex time, WFH, decent amount of PTO).

    Cons

    Management has been in disarray since 2015 when some key players at the executive level quit, causing instability in stock price. Introspection on the highly fluctuating stock led to management cutting funding to a lot of perks and sub-teams that used to be common. Uncertainty rattled throughout the company as activist investors led managements hand to 9% reduction of work force. As a result of these changes, there was...

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    Advice to Management

    Despite the sinking ship, keep playing like the Titanic Orchestra. People rely on your attitude more than you think.

  8. Great team with many opportunities

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Associate in Watertown, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth full-time for more than 2 years

    Pros

    Great company culture, sit/stand desks, passionate co-workers and excellent client opportunities

    Cons

    Processes overlap and often times resources are wasted on creating workflows that ultimately are not adopted

    Advice to Management

    Be strategic and fully vet decisions before implementing them.

  9. Helpful (4)

    Not a managed company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than a year

    Pros

    Non-management people are terrific and a dog friendly campus make it a nice place to be. The mission still resonates and is important.

    Cons

    Be careful who you work for. How your life is at athena is completely dependent on who your manager is. Some manager get how athena is broken and helps you manage through it. Others throw you to the wolves, criticize everything you do and bury you in corporate politics. Senior leadership has not a single clue about the company they are running because they barricade themselves in their ivory towers and almost never...

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    Advice to Management

    Gets out of your office and know who your front line managers are. There are some good ones and some serious brown nosers that hide their disruptive personalities.

  10. Helpful (13)

    Stay away, get away.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Engineer in Watertown, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than 4 years

    Pros

    Technical challenges, good mission in theory.

    Cons

    Strategic direction constantly changing, management continually rearranging the deck chairs. CTO chasing new technology (and failing miserably at it) at the expense of the core business stability. Near constant re-orgs, sparse communication from management (and when it does come, the guidance will change in a few months anyways). Ridiculous levels upon levels of management that don’t do anything but slow decision...

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    Advice to Management

    Retire. Replace the whole C-Level, get rid of about two layers of middle management. Reorganize focus on the core product somehow.

    athenahealth Response

    January 16, 2019athenahealth

    Thank you for sharing feedback on your experience at athenahealth. We’re glad you’re driven by our mission and the technical challenges that come with transforming healthcare. Encourage you to continue the conversation by connecting with human resources or by emailing us at askhr@athenahealth.com.

Found 431 reviews