athenahealth Reviews | Glassdoor

athenahealth Reviews

Updated February 27, 2017
129 reviews

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3.0
Star Star Star Star Star
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athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
78 Ratings

129 Employee Reviews

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Pros
Cons
  • Work life balance can be difficult to achieve without setting boundaries (but possible (in 52 reviews)

  • Health Insurance high deductible (in 14 reviews)

More Pros and Cons

  1. "There is a better way..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at athenahealth full-time

    Pros

    - Intelligent, hard-working, motivated colleagues who genuinely care about the work they do
    - Lots of opportunity to try new things/find an area of focus that really interests you

    Cons

    - Constant re-orgs make it difficult to know who's on first for specific items
    - Career pathing is inconsistent...great on some teams, abysmal on others
    - Severe lack of communication exists throughout the company, leaving employees feeling as if they don't know what's going on and are finding out about major decisions too late

    Advice to Management

    - Increase transparency and communication
    - More employee recognition, including salaries that match experience/industry standards/work being done
    - The company has evolved over the years, stop treating it like the same company it was 5...10...15 years ago


  2. "Product Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great vision. JB is a great CEO.

    Cons

    Not alot of room for growth.


  3. Helpful (2)

    "Right company. Wondering if I joined the wrong team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Engineer in Watertown, MA
    Current Employee - Data Engineer in Watertown, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    The company's reputation
    Coworkers are very smart
    Dogs

    Cons

    The promotion and incentive and feedback timelines were misrepresented at time of hire.
    I'm one of the ones left in the cold regarding the ambiguous career pathing.
    I do not feel that my time is valued.
    I no longer feel comfortable asking for comp days when working 80 hour weeks.
    Team culture going from "seat of pants" to "burnout."
    The job listings on Glassdoor today for athenahealth state that you'll get a 360 review. That does not actually happen, though I'm not sure anyone is complaining.

    Advice to Management

    If it takes a month to get feedback from your team about how you're doing, you have a problem.


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  5. Helpful (2)

    "User Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience in Watertown, MA
    Current Employee - User Experience in Watertown, MA
    Recommends
    Positive Outlook

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    Great people and culture. The people are passionate about the work, and take the "teaching, learning, and teamwork" culture seriously.

    Cons

    Constant reorgs and changes within the UX department and R&D as a whole. Management doesn't seem to have figured out how to operate the UX team at its current scale. Not a lot of opportunity to choose which projects you work on or move to different projects.


  6. Helpful (2)

    "Fun environment but lack of direction is frustrating"

    Star Star Star Star Star
    Current Employee - Senior Account Manager in Watertown, MA
    Current Employee - Senior Account Manager in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Smart, eager, motivated, chill coworkers. Sweet space and perks to go with it.

    Cons

    Poor direction from leadership. Things are constantly changing which is to be expected but messaging doesn't keep up. It makes it difficult to know what you're supposed to be doing and how secure your role is at any given point in time.

    Advice to Management

    Clarify intent, language, and acknowledge when things are dirty and the effect it has on your teams.


  7. Helpful (1)

    "Athenahealth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, relaxed environment fun

    Cons

    not much realistic room for growth

    Advice to Management

    Hire from within when it comes down to management positions


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time

    Pros

    Great ELectronc Health Record and PRactice Management System

    Cons

    Significant changes each year that employees must be adaptable


  9. Helpful (1)

    "Excellent company, but with constant change ...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at athenahealth full-time

    Pros

    Good pay master and liberal bonus.

    Cons

    Never ending changes.
    Too many layers of decision making process, bureaucratic.

    Advice to Management

    Limit the changes and make them only when and where really needed ...


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at athenahealth full-time (More than 8 years)

    Pros

    Forward thinking, dynamic, ever changing

    Cons

    Lack of female leadership, career development lacks continuity and follow through

    Advice to Management

    Live the culture


  11. Helpful (4)

    "OK place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at athenahealth full-time

    Pros

    this company is full of great people

    Cons

    very political and ambiguous - doing well is more about how people see you than what you've actually done.



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