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athenahealth Reviews

Updated June 26, 2017
201 reviews

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4.0
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athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
138 Ratings

201 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Great pay, benefits and work perks.

    Cons

    With tons of growth in recent years the culture has changed significantly. The company has brought in a lot of consultants and has seen a lot of turnover.

    Advice to Management

    Continue to hire the right people for the right reasons.


  2. "read the employee agreement carefully"

    Star Star Star Star Star
    Current Employee - R&D in Watertown, MA
    Current Employee - R&D in Watertown, MA

    I have been working at athenahealth full-time

    Pros

    no post-termination non-compete clause, mild non-poaching clause

    Cons

    New Employee Agreement post-termination section says they can search your devices, your parents' devices, your friends' devices, and actually probably some of google and aws:

    "Employee agrees to provide Athena with access to Athena Information (including by disclosing all necessary passwords) on any computer equipment, network, or system. At Athena's request, Employee will, to the extent within his or her control, provide Athena or its designee with access to any electronic devices that Employee used during the Employment Period or which otherwise contains [sic] or contained Athena's Confidential Information so that Athena can confirm that no Athena information is on such equipment."


  3. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Belfast, ME
    Current Employee - Analyst in Belfast, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    This company care about its culture and its employees. Solid benefits with plenty of PTO a year. There is room for advancement if you truly work for it. This may require switch teams or jobs for faster promotions.

    Cons

    There is a definitely a feeling that things "used to be a better" with regards to both pay, upward mobility, and general enthusiasm within the company. However, I firmly believe management is trying to correct this.

    Advice to Management

    More competitive pay


  4. Helpful (6)

    "Senior Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    Love the culture, environment, and the people. Working with amazing, competent, and driven people that want to really change the healthcare landscape. LOVE the products and services we put into market.

    Cons

    Recent changes to SLT, the Elliot investment, and scattered/constant pivoting makes for an uncertain future. The vision and mission are still intact but seems a bit "watered down" than in the past. There is a "cart before the horse" mentality where it feels like we prematurely try to beat competitors to market with great ideas, but don't always think of all of the complications that can occur on the back end. I love the innovation just wish the execution was better.


  5. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Associate in Atlanta, GA
    Former Employee - Senior Account Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at athenahealth full-time (More than 3 years)

    Pros

    Benefits, Work from home, flexibility, professional development, upward mobility

    Cons

    Constantly re-orging, Departures in senior leadership


  6. "Summer as a Software Development Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Boston, MA
    Former Intern - Intern in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at athenahealth as an intern (Less than a year)

    Pros

    Good pay, flexible hours, occasional work at home

    All other employees I met over the summer are incredibly competent, helpful, and genuinely great people.

    Cons

    During an all-hands meeting halfway through the summer the question "There is a rumor we aren't hiring any of our interns, confirm or deny?"

    Company has since turned away from hiring recent college graduates and/or their interns after a summer there.

    Unlikely to lead to a full-time position as an intern at this point. Good experience otherwise.

    Advice to Management

    All of the team leads and managers I worked with were fine. Upper management needs to work on communicating long term plans with current staff and not ambush 127 interns with rather important news as a side note.


  7. Helpful (1)

    "Channel Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Associate in Boston, MA
    Current Employee - Channel Associate in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time (Less than a year)

    Pros

    Great work life balance and cutting edge technology.

    Cons

    Saturated market place.


  8. Helpful (7)

    "Good Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Watertown, MA
    Current Employee - Senior Software Engineer in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    There are many good things about working at athena. The culture is welcoming and friendly. People who were considered socially awkward in high school or college will find plenty of like minded people. Athena does a really good job of making sure your manager has regular career pathing meetings with you. Most development employees, 90 percent, will receive a decent or better annual raise plus bonus. All managers of engineering positions have engineering experience. There are regular community events that are both fun and good for getting to know yours and other teams.

    Cons

    Athena has a habit of reorganizing frequently. Although I've only had a direct manger change once in the past two years, many of my coworkers have had their manager change many times in the same time period. One extreme example had 3 different managers in a 2 month span.

    The insurance is lack luster. It used to be better, according to older employees.

    Despite the CEO saying that Athena is a strict meritocracy, there are more politics involved in getting a promotion than they'd like to admit.

    A lot of the founding executives have left, and their replacements have made changes that have made a lot of the employees unhappy/uneasy.

    Advice to Management

    Stop reorganizing all of the time and work harder to keep your best talent. To the CTO, stop being so thin skinned.


  9. Helpful (8)

    "Great place to work, but a lot of bureaucracy now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Management Associate in Watertown, MA
    Current Employee - Senior Product Management Associate in Watertown, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    athena is great for new graduates and people with 1-3 years of experience. Mentorship and teaching is great. Definitely 5 stars for mentorship and teaching from middle management. Pay is pretty great for Boston

    Cons

    athena does not do a good job promoting from within and always hires outside the company. After you get 1-3 years experience there, leave athena and come back later if you really like it. If you have 3-5 years of experience i would not apply here; you will get stuck in middle management forever. The top level leadership I would rate as 2 stars, they have no clear vision or direction and recently it has been filled with politics and bureaucracy. The original athena leadership was amazing but they all left.

    Advice to Management

    Gotta appreciate middle management.


  10. Helpful (13)

    "Excellent company, but it's not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watertown, MA
    Former Employee - Anonymous Employee in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at athenahealth full-time (More than 8 years)

    Pros

    - The people! The hiring process is lengthy, but ensures quality hires who are dedicated to their roles
    - The company is incredibly clear on its mission and vision and requires that every employee understand them and feel tied to them in their daily work
    - Offices are spectacular, relaxed dress code
    - Leadership actively attempts to engage with all employees. All employees are treated as "Insiders" as there is a culture of information sharing

    Cons

    - Cultural growing pains of a company that just hit $1 billion in revenue
    - Annual re-orgs, which can be very helpful when certain areas of the company are not working well, but at times they don't always fix what's broken and instead they place undue stress on the organization and the individual
    - Work life balance can be difficult to achieve without setting boundaries (but possible!)
    - Consistent lack of female leadership, every seeming step forward never sticks

    Advice to Management

    It's time to stop talking about diversity ad nauseam. Women and minorities need to fill more senior roles and they need to stop happening along traditional gender lines - for example, the only area consistently directed by a female is over HR/People/Culture.


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