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athenahealth

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athenahealth

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athenahealth Employee Reviews about "culture"

Updated Sep 29, 2022

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Found 601 of over 1,970 reviews

4.0
77%
Recommend to a Friend
87%
Approve of CEO
athenahealth Chairman and CEO Bob Segert
Bob Segert
208 Ratings

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "culture"

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  1. 4.0
    Former Employee, more than 5 years

    Good people, rewarding work, but room for improvement

    Feb 12, 2021 - Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work/life balance; flexible schedule; camaraderie w/ coworkers; competitive pay; yearly bonuses; thorough onboarding/new hire program; fast IT support; open-minded/progressive company culture; lots of nice perks; and doing work that makes a difference in people's lives.

    Cons

    Little chance at promotion for those who don't wish to be managers; too many performance reviews (self-reviews as well as by managers); limited choice of health plans; company resistant to improving or switching from certain software programs/protocols that most employees dislike; not enough proactive support/advocacy for employees w/ invisible disabilities.

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  2. 2.0
    Current Employee, less than 1 year

    Stay away if you want a work/life balance

    Feb 28, 2014 - Senior Product Innovation Associate in Waltham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's challenging if you are looking for that type of work. The building and culture is very cool - Google wannabes without the free food, cars, cool conference rooms, etc.

    Cons

    You get hired into the 'culture' and they have the right to fire you within 90 days. Even if you are a hard worker and work long hours - it doesn't really matter unless you fit in the culture. The culture is quite the geeky type so it's not really for the 'cool' kids. They throw you in the deep end and expect you to figure out how to swim, if you don't swim within the first few seconds, they will push you down the pool on purpose. They basically set you up to failure so they have an excuse to oust you. The management team is not that experienced because they are so young. Most of the people there worked there from the beginning so they don't know how to appreciate a true work/life balance. They think this is the best company to work for but they have not had much experience out there. They hire college graduates right off the bat and work them until they are exhausted. There are all these cool culture perks there but no one utilizes it because you work so hard. The compensation is not that great compared to how long you work - it's comparable to auditing hours. They expect you to stay at the company and 'mingle' even after you have finished all your work for the day. If you leave 'early' (which is around 6:00 - 6:30PM), they assume that you're not interested in the 'culture' and that you 'don't fit', so they'll have the right to fire you.

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    12 people found this review helpful
  3. 5.0
    Current Employee, more than 3 years

    Good Company

    Mar 24, 2021 - Senior Accounting Analyst in Chennai
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work/Life Balance, Compensations & Benefits

    Cons

    Culture wise it is a good company but after recent acquisition lot of things have changed.

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    1 person found this review helpful
  4. 3.0
    Former Employee, more than 1 year

    Healthcare Transactions Analyst

    May 6, 2019 - Anonymous Employee in Chennai
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Excellent culture (The only org where I felt folks from the US treated us like colleagues and not like cheap labor) 2. Freedom at work (Casual dressing, youtube at work, not too much restrictions) 3. Visibility (Every Manager would know if a new resource is onboard. And everyone would keep track of your progress and keep checking with you often) 4. Decent pay (while joining) 5. Diversity 6. Exposure 7. Proper Training (The company will ensure that you are properly trained on different parts of the business and thoroughly know the product areas before you are deployed for work) 8. Free Snacks at the Cafeteria 9. Retreat and other annual events

    Cons

    1. Poor Middle Management/Leads ( Since most of the middle managers are employed for a long term, Senior Managers blindly trust their leads. This leads to communication gap 2. Performance Review ( Though the performance reviews are incremental which happens every quarter there won't be a huge difference in Hike unless you are promoted) 3. Getting back to BPO culture ( Even after evolving to IT services organization, since many managers are from BPO background the culture is slowly becoming like a BPO ) 4. Technologically obsolete (most of the tech stack is PERL and other old tech) 5. Monotonous work ( Most of the teams, the work is monotonous as the product is matured. You just have to follow the same process or steps days after days)

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    3 people found this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Company is a shell of what it once was

    Jan 24, 2020 - Associate in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice office, shuttle transportation to get there

    Cons

    Senior management was all over the place. No vision, no direction, and plans would change every few weeks. The company was bought by a PE firm and the culture evaporated (however it was already dying by that point)

    3 people found this review helpful