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athenahealth

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athenahealth

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athenahealth Employee Reviews about "layoff"

Updated Sep 29, 2022

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Found 11 of over 1,970 reviews

4.0
77%
Recommend to a Friend
87%
Approve of CEO
athenahealth Chairman and CEO Bob Segert
Bob Segert
208 Ratings

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "layoff"

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  1. 5.0
    Current Employee

    Associate

    Jan 10, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work place environment, Employee Talent, Dog-friendly

    Cons

    There are a lot of changes in both the physical layoff of the office and the operating procedures

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  2. 1.0
    Former Employee

    Used to be great

    Mar 5, 2018 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    athena's product and mission are great at it's core. What it tries to offer is pretty amazing (even though there is a ton of work that needs to be done from a product and client service perspective). And the company has some great, talented people.

    Cons

    Leadership at this company is just awful. I think it's actually senior leadership that is standing in the way of the company becoming what it can be. They've completely mismanaged everything and despite a large layoff a few months ago, the senior leadership is still intact. And unfortunately, they just aren't qualified to run athena as it stands today. Maybe 5 years ago, but not any longer. They don't have the business intelligence or the general maturity needed. I was constantly surprised by the behaviors of senior leaders. They act like it's junior high and if you aren't part of the in-crowd, the chance of you getting on good projects or even getting promoted, are pretty low. These types of behaviors filtered down to a lot of the line managers as well unfortunately, as they saw first-hand how others got ahead. And if you're looking for HR to help, don't. Based on what I saw myself in some of our cross-department meetings (and the horror stories I have heard about), the majority of leadership in that department are just as guilty of incompetence, retaliation and unprofessionalism.

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    13 people found this review helpful
  3. 1.0
    Current Employee, more than 1 year

    The Worst company I worked in my career

    Mar 16, 2018 - Anonymous Employee in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work From Home Office in City Center Nothing for a good professional

    Cons

    Full of politics especially at leadership level. No proper vision and planning. They will tell lot of things, but nothing good is happening. Lot of partiality between team. Exceptional hike for employees close to directors and others will get very less. You will be working on something else than what they promised at the time of hiring. No proper planning and mass layoff both in US and India. Company is undergoing cost cutting phases.

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    19 people found this review helpful
  4. 3.0
    Former Employee, more than 3 years

    Good Product, But Tough Times

    Jan 11, 2019 - Customer Success Manager in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Competitive salary, good bonus, company stock - Work/life balance is manageable - You'll work with talented and intelligent individuals - As far as medical software goes, athena has a good product; most doctors hate EMRs no matter what, but athena will rank pretty high in any kind of industry ranking list - There's a feeling that the work you do matters - If this is your kind of thing, you can bring dogs to work

    Cons

    - the turnover at the top of the company was pretty unsettling, particularly watching CEO get dragged through the mud publicly; i also think in the 3 years I worked there athena had something like 6 CFOs. It felt like every other month we were finding out about a change to senior leadership - mass layoff in 2017, entire process was handled just so poorly, but seeing 400-500 people lose their jobs without a ton of warning was hard to get past; I wasn't laid off but felt like the next time around I wouldn't be so lucky - the health insurance was less than ideal, if you're married, you'll want to use your spouse's, no matter what - the customer support center is a major point of frustration for clients, I even had a few clients who refused to call and demanded I handle everything for them - cases take far too long to be worked on, which frustrates clients - there's an unfortunate culture of 'client-facing' vs 'non client-facing'; a lot of operational teams are needed to face off with clients to ensure best customer service, and these teams refuse to speak to clients - constant reorgs and change -i listed company stock as a pro, but i'll probably never work at a publicly traded company again after this experience; just way too much power given to shareholders and while it made athena a ton of money going public, in the end this company would probably be best being privately owned so it didn't have to make decisions based purely off making investors money

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    9 people found this review helpful
  5. 3.0
    Former Employee, more than 3 years

    Downhill since the acquisition

    Jun 10, 2019 - Associate in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It use to be the culture, benefits/perks, the employees, work environment, and company mission. After reading some of the more recent reviews, it looks like the culture is pretty much non existent now.

    Cons

    I am pretty sure athena has experienced more layoffs and attrition since the 2017 company wide layoff which is sad because the employees were great. I would advise looking elsewhere and if you are a current employee you are probably really optimistic or revamping your resume.

    7 people found this review helpful