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Best Places to Work 2023


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athenahealth Employee Reviews about "people"

75% Recommend to a Friend
Best Places to Work 2023
athenahealth Chairman and CEO Bob Segert
84% Approve of CEO
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athenahealth Chairman and CEO Bob Segert
Bob Segert
282 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Work life balance is good and flexible(in 217 reviews)
  • "There ARE some nice perks and the corporate culture is great if you are single in your mid(in 214 reviews)
  • "Great people and they make time for your professional development(in 184 reviews)
  • "Good benefits and facility admin(in 87 reviews)
  • "Work culture is good(in 80 reviews)
  • "Most of the managers have been brought in from service oriented companies and they try to adversely impact the culture of the company(in 82 reviews)
  • "Company has a lot of great (and some not so great) ideas that come down from Senior leadership.(in 71 reviews)
  • "Poor management abounds.(in 70 reviews)
  • "Pay could be better and the previous layoffs are concerning(in 26 reviews)
  • "Very old technology stack used(in 21 reviews)

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Found 561 of over 2K reviews

Updated Sep 25, 2023

Reviews about "people"

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    1. 1.0
      Aug 17, 2017
      Client Service Analyst
      Former Employee, more than 3 years
      Belfast, ME
      CEO Approval
      Business Outlook


      Co-workers create a supporting atmosphere and you grow to genuinely love the people you work with. Free coffee (Even though it's burnt) Working conditions are pretty relax for a call center


      Management talks the talk, but a one-legged leper can walk a better walk then those in charge. Networking with managers is practically impossible because if you're not a groupie, they don't care to talk to you.


      Thanks for the candid feedback. We will continue to focus on hiring people who we love to work with. We also appreciate your constructive feedback and are excited to let you know that we are investing heavily in the education and growth of our people managers. If you'd like to continue the discussion, e-mail us at P.S. We'll take a look at those coffee machines!

      1. 5.0
        Mar 16, 2020
        Senior Member of Technical Staff
        Current Employee, less than 1 year
        Austin, TX
        CEO Approval
        Business Outlook


        The Austin office is one of a kind! Its located at the old Austin Power plant that's been completely modernized and has an amazing futuristic look and feel. In the Austin office, every Monday its Taco day. Company orders free breakfast tacos from Torchy's. There's a large shipment of all different types of snacks every month which is pretty cool. The office is beautiful and the people that work in the Austin office are super nice and laid back. My manager is relatively new to the company as I am as well, but we have a good synergy and it seems like there's a lot of room for growth. When I first got here it seemed like there was a lot of churn in the company because of the leadership changes. However, the new leadership team really does seem like they are doing a good job in focusing on the employees and making a difference in healthcare. Overall, even though I've only been here a couple of months, I love working here. I highly recommend it!


        The infrastructure is a bit legacy but there are large scale projects to get it modernized.

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      HR Administrator

      The last company I worked perm with laid me off, and I'm trying to decide the best way to word it. What I currently say doesn't elicit negative feedback. What I currently say: The company determined that they had an immediate need for someone with a higher-level skill set in my position, so they laid me off. What my spouse (who has been a hiring manager) recommends I say: The company decided to restructure my position, and I was assured it wasn't performance related. Thoughts? Thank you.


      Senior Associate

      Does anyone have some insight into the KPMG interview process on the east coast? I would love to hear about your experience

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      Looking for some resume or job search support? .. Check out our free Office Hours at We also have a really great monthly newsletter called “Career Insider” packed with tips to stand out in your next interview, as well as our newest “Resume Word of the Month”. Subscribe here!


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