benugo Reviews | Glassdoor

benugo Reviews

Updated February 21, 2017
43 reviews

Filter

Filter

Full-time Part-time

2.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
benugo Managing Director Guy Kellner
Guy Kellner
15 Ratings

43 Employee Reviews

Sort: Popular Rating Date

  1. "staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you do receive free food

    Cons

    management could use some work on and they don't train you


  2. Helpful (5)

    "Benugo Glasgow the WORST establishment I have ever had the misery to be employed at."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe in Glasgow, Scotland (UK)
    Current Employee - Cafe in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at benugo full-time (Less than a year)

    Pros

    *Free staff food only after 6 hours of work

    *Free coffee any time you come in

    *The FOH staff are unlike a team I have ever met, dwindling morale or otherwise

    Cons

    Everything you can think about this place is a train wreck.
    * CONSTANT and EXTREME understaffing

    * Management blames staff for bad sales

    * Holiday pay has not been received by at least 1 staff member who took leave months ago

    * Messy and incoherent leadership from GM

    * Many staff do not receive their contracted hours

    * Have never received tips from the constantly over-flowing tip jar and the cafe has been open since November.

    * Expected to solely complete jobs that require at least 2 staff under impossible time restraints.

    * Genuinely regarded as disposable by management.

    * Clientele consist mostly of aggressive old women who have no problem publicly degrading you.

    I would not recommend this as a place for employment unless desperate or already dead inside.

    Advice to Management

    Listen to your staff. If you "wouldn't want to do this without [us]", then big changes need to happen to your attitude towards us.
    It is understood that the management we are in contact with daily do not call the shots for a lot of the negatives mentioned above but this is just not how you run any establishment. It's bordering cruel. We know how much Benugo profits from our suffering.. so two extra people on per day wouldn't send you crashing into bankruptcy.


  3. "Poor salary and bad managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at benugo full-time

    Pros

    Multicultural place and head chef were really good

    Cons

    Bad management, long hours, poor salary


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fast-paced, growing company but rather disorganised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at benugo full-time

    Pros

    Fast-pace, continuous growth, great locations in London's most prestigious sites, hard-working teams, paid travel within London, free food and coffee, promotes from within

    Cons

    Chaotic leadership, not much opportunity for upward mobility at top levels, high turnover, male-dominated leadership and culture, constant disorganisation

    Advice to Management

    Invest in fantastic training programme from top down. Focus on soft skills development (inc. time management and people management), not just cutting costs. Make the company somewhere that the best of the best would be interested in working which means getting organised, offering personal and professional development opportunities, higher compensation.


  6. "Team member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good for new people in london

    Cons

    Stressful if you have a bad manager

    Advice to Management

    Less stress and pay more


  7. "ETHICAL AND SOURCING POLICIES?! LIES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at benugo full-time

    Pros

    -have recycled napkins
    - staff discount
    -free drinks

    Cons

    Benugo- "We’re conscious of the environmental impact of our operations and aim to run our business in a manner that respects the environment."

    this is far from the truth, plastic here there everywhere! Where i work we have around 10 sets of cutlery the rest is PLASTIC!
    PLASTIC CUPS instead of beakers
    Overuse of plastic wrappers
    CLINGFILM not containers with lids
    ETC ETC
    all of this is easilly change which in the mean time will not just save the planet but save money!!

    Advice to Management

    take a leaf out of your website use those words you help wrote to stay Truth


  8. Helpful (4)

    "Don't even think about it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in London, England (UK)
    Current Employee - Team Member in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    50% staff discount at any benugo location

    Cons

    Being a current employee all I can say that this is the most poorly run company I ever worked at.

    All time issues are:

    - understaffed teams,
    - team members are expected to perform tasks they haven't been trained for, while under supervisor's pressure
    - lack of time to properly train employees
    - illogical decisions by undertrained/inexperienced people who were prematurerly promoted to be decision-makers
    - constant threat of hour-cutting
    - incredibly low wages considering the duites that are to be done to a very high level
    - shamefully incompetent, insincere and callow individuals holding power
    - huge amounts of food wastage
    - no real chance of career opportunities, ie.: if you do your job good you get the chance to do other's as well... this is not a career opportunity, this is exploitation
    - complete disregard of life-work balance of employees

    It is a shame indeed that Benugo values its people, or at least that's what they say. That is a lie!

    All they care about the money, the power, and the opportunities to grow and get a bigger bite out of everything while destroying precious, bright and young individuals, their willingness to start a career in this industry!

    Shame on you people!

    Advice to Management

    Be part of the team, take care of your people, talk with them, give them real opportunities, watch them.


  9. Helpful (1)

    "Benugo team member"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - 50% discount
    - Good training

    Cons

    - Not enought training (coffee)


  10. Helpful (4)

    "Only focusing on money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in London, England (UK)
    Former Employee - Team Member in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at benugo full-time

    Pros

    Good start as a first job, easy money

    Cons

    People are only focusing on money, they don't care about their staff, rules are applied the way they want to, not everybody is treated equally, and hours are distributed the same way. During my time working there I could see how one of the managers was doing nothing at all the entire day, not working the hours stated on its contract, making us do its job because it had no idea how to work with a computer, but incredibly, this person got promoted, even when other people were asking for more hours because they really needed the money. As well, during your shifts you are only entitled to eat a sandwich and a bottle of water, while my manager's friends were coming almost everyday and eating whatever they wanted to.

    Advice to Management

    You really should check properly who you've got, and who's really doing the job. There are too many jobs better paid where people is treated fairly. Again, rules should be applied to everyone, managers and friends included.


  11. "Good and poor experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at benugo full-time

    Pros

    Fantastic venues
    Given a lot of responsibilities
    Benefits: lunch is included and free museum exhibition tickets

    Cons

    Internal problems as department are working separately
    No opportunity to grow
    Poor management

    Advice to Management

    Focus on team work and make the business more successful by working together



Showing 43 of 43 reviews
Reset Filters