cleverbridge Reviews | Glassdoor

cleverbridge Reviews

Updated October 4, 2017
28 reviews

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3.9
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cleverbridge CEO Christian Blume
Christian Blume
15 Ratings

28 Employee Reviews

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  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Account Manager in Chicago, IL
    Former Employee - Key Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at cleverbridge full-time (Less than a year)

    Pros

    Matrix Organization and everyone is held accountable

    Cons

    None as of right now.

    Advice to Management

    Keep up all the great work


  2. "Great Laid Back Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at cleverbridge full-time (More than a year)

    Pros

    The company provides a great atmosphere to work in. The people are cheerful and very friendly. A lot of the employees that work here treat their job and the company as their second family and it can be seen when walking through the office.

    Cons

    One area of improvement is the lack of career growth opportunity. While they do like to promote within, they do not have defined processes or career paths for employees to continue to move forward.

  3. Helpful (1)

    "A great place to start your career--or settle down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Designer in Chicago, IL
    Former Employee - Front End Designer in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at cleverbridge full-time (More than a year)

    Pros

    cleverbridge is both a wonderful place to get started in the tech industry, as well as to settle down and stabilize yourself. For new entries to the tech field, you're going to love it: management values on-the-job training, invests heavily in their people, and offers endless opportunities to move up in the company. On the other hand, if you have a lot of experience but need a place to settle down, their benefits package is unfathomably generous: 401k plan, disability insurance, and a jaw-dropping benefits package. You may miss the excitement of other opportunities but you sure will sleep at night

    Cons

    The product is still pretty much what it was in the mid-2000's when they started. Don't expect to work on cutting-edge technologies. The concentration of decision-making power in Germany will mean your opinion doesn't matter much. If you're a veteran developer, you're going to be disappointed with the pace of the work and the goals the product owners have set for themselves. The company seems to earn plenty of revenue already so there is little motivation to improve.

    Advice to Management

    Focus on what you do well--e-commerce--and make it better.


  4. "Really Enjoyed Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Chicago, IL
    Former Employee - Marketing in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at cleverbridge (More than 3 years)

    Pros

    cleverbridge is a place where people care – about each other, about the work, about the office, about the community. There's a lot of hard work being done and a great deal of proactivity on the part of many very smart people. A handful of employees in their late 20's/early 30's have been with cleverbridge for 6 or 8 or even 10 years, growing from within, which is an anomaly for any company but especially here in Chicago's highly competitive tech scene. It speaks to the learning culture that cleverbridge fosters and also to the friendships created there.

    Some of nice surface-level perks include a quiet room filled with beanbags, exceptional health insurance (seriously, it's really good), fun employee events and a beer buggy on Fridays. But the real benefits to working at cleverbridge are the opportunities for professional growth: internal training, avenues for exploring new career paths, networking events hosted on the roof deck and, in some roles, travel between Chicago and the corporate headquarters in Cologne.

    Cons

    I really liked working at cleverbridge and always felt like the benefits outweighed the downsides. However, there are a couple of issues around communication that the company is working on but need to be ironed out sooner rather than later, at the risk of losing talent. These issues mostly result from significant barriers (time zone, language, physical distance) between the Chicago and Cologne offices. From my perspective, situating the bulk of cleverbridge's development resources in Cologne was frustrating because most of the marketing and sales resources are in Chicago, and communication just wasn't good enough to know what was going on with the product. It's important to note that cleverbridge has devoted resources to improving interoffice communication, but I found it to be an issue up until my last day.

    Advice to Management

    Keep dedicating people and time and money to shaping and growing cleverbridge's culture. Your people are your best asset – they're incredibly smart, creative and collaborative, and they're willing to work hard.

    Please recognize accomplishments as they occur, contextualizing them so other departments know just how important those accomplishments are. And don't just do it when someone makes noise about it. Many employees don't know how to market their contributions (or just aren't interested in tooting their own horns) but they deserve to be recognized, too.


  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at cleverbridge full-time (More than 3 years)

    Pros

    -Good health insurance & 401k
    -Educational opportunities via learning program
    -$25 per month fitness reimbursement
    -You get to work with a lot of great people who generally like each other and try to spend time together outside of work

    Cons

    -Each year, cleverbridge becomes more corporate and it's affecting company culture
    -Fewer opportunities for growth in past year (with some exceptions)
    -Management styles, team structure and promotion opportunities vary greatly by department
    -Company does less "nice" things for employees as of late (Events, swag, food)

    Advice to Management

    Focus more on the people who are working hard to make this company profitable.


  6. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at cleverbridge full-time (More than a year)

    Pros

    A positive work environment.

    Cons

    High volume of work.

    Advice to Management

    When support volume grows, you'll need a plan to better manage the queue. They need help with it.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at cleverbridge full-time

    Pros

    Great benefits, great colleagues, interesting work

    Cons

    Company has had some trouble with finding it's place in the market, but with the talented and hard-working leadership at the helm they will be successful.

    Advice to Management

    Keep up the good work!

  8. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at cleverbridge full-time (More than a year)

    Pros

    Fun-loving start up culture. Everyone is genuinely interested in helping the company succeed.

    Cons

    Basic frustrations that come with any younger company.


  9. Helpful (4)

    "You'll Learn and Grow with cleverbridge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unknown in Chicago, IL
    Current Employee - Unknown in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    cleverbridge is a great place to work. Within boundaries of professionalism, you can be yourself at this company. You will be given latitude to make decisions on your own; leadership typically does not "hover". Company has made positive changes and improvements to their business direction and product, with more to come.

    Cons

    In this global organization, cultural differences hamper decision-making and speed/efficiency of work. Still no concrete solution to truly, completely address this challenge.

    Advice to Management

    Further leadership/involvement needed to shape the corporate culture you wish to achieve.


  10. Helpful (7)

    "Decent company for a starting place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The offices are nice, and they do have snacks available for you throughout the day. The culture is good in the sense that people are friendly, and office parties are usually pretty great. If you're looking for a place to kick start your career, cleverbridge is definitely a good start.

    Cons

    While the culture is good, and people are overall friendly, I feel like workers aren't taken care of as well as they should be. Pay is below industry standard for most, if not all positions. If you work for customer service at cleverbridge, I can tell you you're being paid well below industry standard. There also isn't as much room for advancement as they'd like to tell you. For a company that wants to be in the "great places to work" category, they fail to deliver quality and work/life balance to their employees. The company also lacks a quality HR team right now. They need someone that can make all of the employees feel welcome. A lot of work needs to be done to improve the quality of work life for employees, and HR needs to push for these changes, which they don't. It almost feels like upper management pushes agendas on people, and they are forced to go along with said agenda. The head of customer service views people as numbers, and that's never a good thing. That just tells me if you don't think you're being compensated enough for the work you do, there's the door. There are just way too many people who put business first, and ethics second.

    Advice to Management

    Be more receptive to feedback. Try and take care of your employees and understand that people need a better quality of life. I understand the culture is changing based on company growth, but that should result in positive outcomes for your employees, not negative ones. Don't view your revenue as the most important aspect of the company, but, rather its people. Without them, you wouldn't be the company you are. Profit sharing goes a long way when it comes to worker satisfaction. As you continue to grow, compensate your employees. Their efforts that help improve growth should be rewarded too.


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