drillinginfo Reviews | Glassdoor

drillinginfo Reviews

Updated October 13, 2018
128 reviews

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3.2
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drillinginfo CEO and President Jeff Hughes
Jeff Hughes
17 Ratings

128 Employee Reviews

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Pros
  • "Great work/life balance, relaxed atmosphere, ability to work with a multitude of technologies, never a dull moment" (in 7 reviews)

  • "Great company culture and solid data as the core of the business" (in 6 reviews)

Cons
  • "Lack of diversity: Most minorities are located in Data Ingestion, in entry-level work" (in 5 reviews)

  • "great but not the best) will occasionally lead to high turnover and a bit of brain drain" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "bright future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at drillinginfo full-time (More than 3 years)

    Pros

    great work life balance, plenty of growth opportunities, good managers

    Cons

    pay is low compared to other SaaS companies

    drillinginfo Response

    Oct 15, 2018 – VP Marketing

    We really really do believe that highly engaged employees is a critical key to success. It sounds like you are there... and it would be great to spend some time with you so that we can continue to... More


  2. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at drillinginfo full-time

    Pros

    The view from the Austin office is unbelievable if you get to go there and most of the people are good to work with. If you're just coming in to work a single job and don't want to move up it's probably ok to start. The company probably will stay around.

    Cons

    Exec management changed a couple of years ago and the company started running on fear, stress and emotion. There's no clear focus on products or strategy, they're buying companies without a good way to fit them in and they're just throwing darts at features to change the older products without understanding the industry or what's going to drive revenue. Management is dysfunctional. It's a boys club like other reviewers said and if you aren't in the club there's no way to move up.

    Advice to Management

    Figure out which products you want to focus on and integrate them, get rid of the yes men and people who are there just because they're friends with other people, and hire new ones who know how to build a product and an org. Manage your managers and come up with a way to review people and manage careers that applies to everyone, not just low level folks. Fix it so emotion isn't driving a roadmap and killing work-life balance.

    drillinginfo Response

    Oct 20, 2018 – CEO

    Thank you for the input. All feedback that we receive is appreciated. We’re always learning from our employees past and present.

    We understand that with change comes uncertainty. With the changes... More

  3. Helpful (1)

    "Not a bad place to start, but pay can be a bit low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at drillinginfo full-time (Less than a year)

    Pros

    Generally laid back atmosphere with management that's usually supportive of employees continuously learning on the job and expanding their skill sets. They often give you opportunities to work on pressing problems within your field, meaning you won't always be stuck doing the same work day after day. Great views of downtown and the Greenbelt. Good place to get your foot in the door and get valuable experience. Generally speaking, DI tends to hire intelligent and competent people so even when they're inexperienced, you'll rarely be stuck with coworkers who straight up don't know what they're doing.

    Cons

    If you're at an entry level position, don't expect to get compensated at the rate you would at other companies. DI is perfectly content to tell you that they're fine with people using them as a springboard and uses the "Austin Quality of Life" excuse to not pay you enough to actually, ya know, live there. If you can stick it out long enough to get promoted into a management level position, it's a solid place to work for an extended period of time. However, if you are in a department where there is a logjam of competent but underpaid people angling for limited opportunities for advancement, it may be in your best interest to look for said opportunities elsewhere (especially if you're relatively new). Although DI is smart enough to keep their best people and compensate them accordingly, the way they pay the next tier of employees (i.e. great but not the best) will occasionally lead to high turnover and a bit of brain drain.

    Advice to Management

    Compensate your good to great employees a little better and you'll experience less turnover. I guarantee you that they're more interested in being paid at a competitive level within their industry than having a massage chair and ping pong table in the break room or going to a lavish Christmas party.

    drillinginfo Response

    Aug 23, 2018 – CEO

    We appreciate your taking the time to provide detailed feedback on your Drillinginfo experience. We do strive to provide an environment where talented people can contribute and learn, and I’m pleased... More


  4. Helpful (2)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at drillinginfo full-time

    Pros

    Beautiful views of the greenbelt and skyline. It felt like you were looking out from an airplane window. Great culture in the office.

    Cons

    Most data entry jobs are head-down instead of head-up, so you really need to make an effort to get to know people because there's usually little need to communicate face-to-face with team members.

    drillinginfo Response

    Aug 5, 2018 – VP Marketing

    Your comment about data entry roles being heads down instead of heads up is really good feedback for us. We try to provide opportunities like in office happy hours for people to meet each other but... More


  5. Helpful (2)

    "Business development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at drillinginfo full-time

    Pros

    great team members

    decent pay

    Cons

    Horrible management, they will straight up lie to your face to cover their tracks. They will mislead you with promises of quick promotions and high pay. Do not be fooled do proper research into this company and what they actually do.


  6. Helpful (1)

    "DI Culture is Unique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at drillinginfo full-time (Less than a year)

    Pros

    Management
    Culture
    People
    Industry Position

    Cons

    Constant Org. Changes within Sales Org.

    drillinginfo Response

    Jun 29, 2018 – VP Marketing

    We're glad you recognize the unique culture of Drillinginfo and that you are finding the management, people and industry position to be positive influences for you. We truly value feedback and strive... More


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at drillinginfo full-time

    Pros

    Passion around customers
    Engaged Employees
    Work hard, play hard mentality
    Fun work environment
    Sincere leadership

    Cons

    No major cons to list.

    drillinginfo Response

    Jul 23, 2018 – VP Marketing

    Thanks for taking the time to provide a review. I'm also proud of our passion for customers, engaged employees, work hard play hard mentality, fun work environment and sincere leadership. I hope you... More

  8. Helpful (6)

    "my review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at drillinginfo full-time (More than 8 years)

    Pros

    flexible schedule, relaxed dress code, nice view of nature

    Cons

    in the beginning it was great. They truly cared about the employees and making sure that the product they sent to the clients was perfect. Then things changed. All they cared about was getting the product out whether it was fully functional or not. They cared only about speed and how much could be done and no longer cared about accuracy. They no longer truly cared about employees (oh they provided the appropriate lip service they did...but in reality...no they did not) they laid off several people so they could transfer our jobs oversees so they could pay less and not offer benefits. This became a very toxic place to work because of everyone's unhappiness and fear of losing their job to India.

    Advice to Management

    none...they won't listen anyway...my advice to you...RUN AWAY DO NOT WORK HERE.

    drillinginfo Response

    Jun 29, 2018 – VP Marketing

    Thank you for your review. I’m sorry to read that your experience at Drillininfo was not as positive as it could have been. Our management team is always open to listening to employee feedback... More


  9. Helpful (2)

    "Austin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at drillinginfo full-time (More than 3 years)

    Pros

    Nice people and good view of downtown . That’s all

    Cons

    Management, dying product category, and good ol’ boys club.

    Advice to Management

    Quit

    drillinginfo Response

    May 16, 2018 – CEO

    I was disappointed to read this review, mainly since it doesn’t provide actionable feedback. We encourage constructive feedback as a means to help us achieve a workplace of highly engaged employees... More


  10. "Great Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Austin, TX
    Former Employee - IT Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at drillinginfo full-time (Less than a year)

    Pros

    Worked in the IT department. Had a lot of room to grow and learn many things. IT team was very encouraging and had upper management's support.

    Cons

    Nothing bad to say that you won't find anywhere else. But overall better then most places.

    drillinginfo Response

    Mar 23, 2018 – VP Marketing

    Thanks for the review and for taking the time to share your perspective. We are glad to hear that your Drillinginfo experience was an opportunity to learn and grow.


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