eBay Reviews in Draper, UT | Glassdoor

eBay Draper Reviews

Updated June 17, 2017
123 reviews

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Draper, UT

3.1
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123 Employee Reviews

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  1. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Human Resources in Draper, UT
    Former Employee - Director Human Resources in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay (More than 5 years)

    Pros

    Amazing Company - Passionate Culture - Connecting People and Passion - Great Employer

    Cons

    Working for eBay was a highlight of my career, I don't identify with any Cons per say.

    Advice to Management

    Continue on your path in defining culture, value and in connecting people.


  2. Helpful (3)

    "I loved having the opportunity to assist eBay sellers and buyers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Draper, UT
    Former Employee - Customer Service Representative in Draper, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than 8 years)

    Pros

    Wonderful benefits. The health insurance coverage is u matched in the state of Utah.

    Cons

    The executives felt hourly employees we're not Savvy enough to see the benefits of restricted stock units and opted to stop giving them in lieu of cash bonuses. They said hourly employees wanted cash in hand over RSU's and in the long run would receive more money. FALSE FALSE FALSE!!!

    Advice to Management

    While working at eBay I felt as though I was constantly competing in a high school popularity contest. The culture is extremely cliquish and if you are not part of the in crowd you will never progress. Management is out of touch with their employees. As an employee you are treated as a small cog in the wheel and if you do not perform you will be ripped out, kicked to the curb and made to feel as though you are worthless.

    In efforts to improve employee satisfaction or engagement. Management asks that everyone respond to an anonymous pulse survey. Be careful what you say because your comments are not anonymous and may black list you if you are critical. Ultimately you make your own destiny.

    If you end up working for eBay take everything that is good and continue forging your own path on to greatness because you deserve the best.


  3. "Appeals Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Specialist in Draper, UT
    Former Employee - Appeals Specialist in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time (Less than a year)

    Pros

    Free drinks and snacks.
    Good training

    Cons

    Management will blow your mind. They are just terrible!! They will even attempt to humiliate you if you do not agree with their opinion. They will tell you all good things but believe in the low rating feedback, not the 5 stars!

    Advice to Management

    Needs to be humble and professional, people need to be put in their places and learn that we live in a society where we all depend on each other and everyone has their different needs and history. Trying to use your mediocre position to attack people will not work for long.

    eBay Response

    Apr 17, 2017 – Global Talent Attraction Programs Manager

    Thank you for bringing this issue to our attention. We value employee opinions and experiences and we take these types of comments very seriously. We have taken note of your feedback and will be ... More


  4. "Appeals Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appeals Analyst in Draper, UT
    Current Employee - Appeals Analyst in Draper, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    diverse, friendly, secure , work/life balannce

    Cons

    limited opportunity, does not explain or show accountability to employees, low pay for stress levels, misleading job descriptions at time of offering employment

    Advice to Management

    show employees how to advance, live by example in the work place


  5. "Strong organization and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Draper, UT
    Current Employee - Anonymous Employee in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    I love the individuals and there is high caliber across the organization. Pay is competitive for the market with full benefits, 401K, Employee Stock Plan Purchase (ESPP) and for salaried upper level positions Restricted Stock options on top of annual bonuses.

    Cons

    As with major companies communication needs to be improved and it can cause issues which could have been avoided. They have also had several years of layoffs in multiple groups where no one was prepared and the decisions which were made at a very high level did not always leave the best employees at the company.


  6. "Review from a 10yr employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience in Draper, UT
    Former Employee - Customer Experience in Draper, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 10 years)

    Pros

    Great Benefits and adequate starting pay for entry level positions.

    Cons

    Large corporate atmosphere in both Salt Lake and Austin locations. Not enough integration and communication both internally and externally with partner companies overseas.


  7. "Overall a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Support in Draper, UT
    Current Employee - Merchant Support in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    Amazing benefits, career pathing, lots of different departments for growth opportunities.

    Cons

    Primarily a call center, open 365 so always working holidays.

    Advice to Management

    None

    eBay Response

    Jan 13, 2017 – Director - Global Talent Engagement

    Thank you for writing your review and for your positive comments regarding the things we do well. We look to ensure successful careers for all our employees at eBay. If you feel your ideal work-life ... More


  8. Helpful (1)

    "Great company, Tiring work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispute Specialist in Draper, UT
    Former Employee - Dispute Specialist in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than a year)

    Pros

    Great benefits. Caring and incredible managers that want you to succeed.

    Cons

    I've seen many amazing people more qualified for promotions looked because of favoritism. It is very much a political game. If a leave of absence happens, you will be starting over essentially.


  9. Helpful (1)

    "Trust & Saftey Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trust & Safety Lead in Draper, UT
    Former Employee - Trust & Safety Lead in Draper, UT
    Recommends
    Positive Outlook

    I worked at eBay full-time (More than 5 years)

    Pros

    Wonderful co-workers. Everyone had pride in the company. Good benefits including a month long sabbatical every 10 years. Conveniently located in the South Valley.

    Cons

    Management was very elitist and were very cliquey. If someone in management did not like you for some reason, there was no way you could thrive at your job.

    Advice to Management

    Associate on more of a human level with employees. Reach out to those employees who may not be in "the cool group".


  10. "Coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach in Draper, UT
    Former Employee - Coach in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture
    Work / life balance
    Leadership
    Environmentally responsible
    Benefits

    Cons

    A lack of advancement opportunities


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