eBay Enterprise Reviews | Glassdoor

eBay Enterprise Reviews

Updated March 9, 2017
483 reviews

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2.7
Star Star Star Star Star
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eBay Enterprise President Craig Hayman
Craig Hayman
94 Ratings

483 Employee Reviews

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Pros
Cons
  • Work/Life balance improvements needed (in 33 reviews)

  • Unless you are married to someone in HR or chummy with someone from upper management you will not last (in 30 reviews)

More Pros and Cons

  1. "Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at eBay Enterprise full-time (More than 3 years)

    Pros

    a lot of Potential for growth

    Cons

    Salary isn't really competitive

    Advice to Management

    Check national salary averages and adjust accordingly


  2. "GSI Commerce - not the best experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in King of Prussia, PA
    Former Employee - Project Manager in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (Less than a year)

    Pros

    They paid very well to attract talent and bring folks in that could make a difference if there was organization.

    Cons

    Very unorganized.... there was little to no direction for staff members. There were too many silos and there was no collaboration amongst teams.

    Advice to Management

    Need leadership and organization. Need to understand talent and how to motivate the team to work together and collaborate for the benefit of their clients.


  3. "Pick /pack"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker/Packer in Hebron, KY
    Current Employee - Picker/Packer in Hebron, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay rate for part time or seasonal is really good. Depending on time of year it is easy to get hired on and the variety of jobs to choose from are very good..

    Cons

    Part time or seasonal workers do not get treated as well as full time workers. If you are late eve 1 minute from break, managers will berate you. Full timers can walk off and talk with their friends, but bosses will berate part timers infronnt of everyone. All employees are not equal.

    Advice to Management

    Please understand that ALL employees deserve the same treatment as your full time employees. The kind are good, pay is great, but some higher ups need to treat part time or seasonal employees the same as every one else that works for your company.


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  5. Helpful (1)

    "Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than a year)

    Pros

    International scope, big name company engagement, wide network of contacts. eBay Enterprise was rebranded as radial.

    Cons

    Complex sale environment with long lead times. Multiple internal stakeholders difficult to get consensus from US HQ on how to win business. (the were in the middle of a company sell off) Strong competition from smaller leaner companies that are seen as specialists within the retail technology space.


  6. "Challenges."

    Star Star Star Star Star
    Former Employee - Linux Administrator in Las Vegas, NV
    Former Employee - Linux Administrator in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than 8 years)

    Pros

    High pressure do or die environment. Tens of thousands of critical parallel systems, all of them being used at peak.

    Cons

    If you make a mistake in production, you can cost the company many times your salary. You will be fired. Don't screw up.

    Advice to Management

    Don't water down the culture.


  7. "Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brunswick, GA
    Former Employee - Anonymous Employee in Brunswick, GA
    Recommends
    Positive Outlook

    I worked at eBay Enterprise full-time (Less than a year)

    Pros

    All Supervisors were well trained.

    Cons

    At times had mandatory undertime.


  8. "Too many changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Producer in Burlington, MA
    Former Employee - Producer in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than a year)

    Pros

    Great co-workers, great benefits, beer Fridays. Honestly those were the only pros at the time of my departure.

    Cons

    The company started out as e-Dialog then went through 2 separate acquisitions. What was originally a fun work environment sadly turned into a stressful, less organized mess.

    Advice to Management

    There needs to be better communication from the higher-ups. I felt like everyone was kept from the truth of what direction the company was really heading in.


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne, FL
    Former Employee - Anonymous Employee in Melbourne, FL
    Doesn't Recommend
    Negative Outlook

    I worked at eBay Enterprise full-time (More than 3 years)

    Pros

    Good benefits. Shift bids. Casual Dress

    Cons

    More was expected from CSR than could actually be done. Success and metrics suffered because of this and made advancing very difficult.

    Advice to Management

    Boost employee moral and make them feel necessary


  10. "Great work, not enough to live on..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Brunswick, GA
    Current Employee - Customer Service Representative in Brunswick, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at eBay Enterprise full-time (More than a year)

    Pros

    Great place for recent high-school students or college students.
    Gives you a lot of the work skills you need to advance to future careers in the office setting.
    All the benefits you need and the benefits packages are all reasonable from lowest to highest price for what they cover!
    Paid time off and carry over holidays.
    Work is easy, fun, and rewarding if you do a good job for a consistent period of time!

    Cons

    As painful as it may be, you cannot live off the pay you are given and must leave eventually.

    Advice to Management

    I'll miss you guys!


  11. "Ebay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Brunswick, GA
    Current Employee - Customer Service Representative in Brunswick, GA
    Recommends
    Positive Outlook

    I have been working at eBay Enterprise full-time (More than a year)

    Pros

    Great benefits & bonuses, management shows employee appreciation often, PTO

    Cons

    Shortbreaks and lunches, more paid holidays

    Advice to Management

    none


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