eBay Enterprise Reviews | Glassdoor

eBay Enterprise Reviews

Updated September 6, 2017
492 reviews

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2.8
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Approve of CEO
eBay Enterprise President Craig Hayman
Craig Hayman
98 Ratings

492 Employee Reviews

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Pros
Cons
  • there was little to no direction for staff members (in 11 reviews)

  • I joined eBay Enterprise when the company was separating from eBay corp (in 11 reviews)

More Pros and Cons

  1. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay Enterprise full-time

    Pros

    - great work environment
    - supportive managers
    - interesting and challenging work
    - true work/life balance

    Cons

    - pay was not so great
    - no clear opportunity advancement paths

    Advice to Management

    - pay your employees what they're worth
    - provide opportunities for professional growth


  2. "Confused company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at eBay Enterprise full-time

    Pros

    Good people to work with

    Cons

    Long working hours
    Constantly changing management

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise (More than 5 years)

    Pros

    Good pay, decent working conditions, improving C-level people.

    Cons

    Middle management decimated by recent layoffs, things were bad for a while but seemed to be getting better.

    Advice to Management

    Go back to the core culture of e-Dialgog!


  4. "Senior Director, Affiliate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in King of Prussia, PA
    Former Employee - Senior Director in King of Prussia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than 3 years)

    Pros

    They have great benefits and a matching 401k.

    Cons

    Too many management changes and acquisitions.


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Eau Claire, WI
    Former Employee - Customer Service Representative in Eau Claire, WI
    Recommends
    Negative Outlook

    I worked at eBay Enterprise full-time (More than 5 years)

    Pros

    this was temporary , seasonal work and not a permanent opportunity in a call center setting ; i worked 5 seasons and was very positive environment

    Cons

    there were no permanent openings

    Advice to Management

    try not to emphasize the metric requirements over the quality of the customer service provided


  6. "Customer Service / Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Call Center Representative in Melbourne, FL
    Former Employee - Senior Call Center Representative in Melbourne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than 3 years)

    Pros

    Friendly co-workers. Benefits if you become full time and not seasonal or temp.

    Cons

    Seasonal Employees rarely hired to full time. Shift bids.

    Advice to Management

    Listen to your front line representatives and resolve matters that arise in timely fashion.


  7. "Worst company EVER"

    StarStarStarStarStar
    Former Employee - Customer Services Advisor in Manchester, England (UK)
    Former Employee - Customer Services Advisor in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay Enterprise (Less than a year)

    Pros

    Cheap hot chocolate - god forbid you want 1 during your shift though!

    Cons

    Turn up to your shift to be told not enough work go home - this happened 3 days in a row meaning 3 days unpaid.

  8. "Unreasonable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Melbourne, FL
    Former Employee - Customer Service Associate in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay Enterprise full-time (More than 5 years)

    Pros

    The dress code was laid back.

    Cons

    Everything that could be wrong with a call center can be found here.

    Advice to Management

    Get a new Job for you own sake.


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Enterprise full-time

    Pros

    Exposure to various technologies, culture and collaberation

    Cons

    Unstability in the company

    Advice to Management

    Employees here are undoubtfully talented and nice, make them feel safe


  10. "Very local and restrictive work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Will not recommend anyone to work in this company.

    Cons

    Email enterprise is not part of Ebay or PayPal at all. The working culture is restrictive and stiffer creativity. It's a sinking ship literally.


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