eBay Enterprise Reviews | Glassdoor

eBay Enterprise Reviews

Updated June 16, 2017
486 reviews

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2.7
Star Star Star Star Star
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eBay Enterprise President Craig Hayman
Craig Hayman
96 Ratings

486 Employee Reviews

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Pros
Cons
  • Work/Life balance improvements needed (in 33 reviews)

  • Unless you are married to someone in HR or chummy with someone from upper management you will not last (in 30 reviews)

More Pros and Cons

  1. "Worst company EVER"

    Star Star Star Star Star
    Former Employee - Customer Services Advisor in Manchester, England (UK)
    Former Employee - Customer Services Advisor in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay Enterprise (Less than a year)

    Pros

    Cheap hot chocolate - god forbid you want 1 during your shift though!

    Cons

    Turn up to your shift to be told not enough work go home - this happened 3 days in a row meaning 3 days unpaid.


  2. "Unreasonable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Melbourne, FL
    Former Employee - Customer Service Associate in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay Enterprise full-time (More than 5 years)

    Pros

    The dress code was laid back.

    Cons

    Everything that could be wrong with a call center can be found here.

    Advice to Management

    Get a new Job for you own sake.

  3. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Enterprise full-time

    Pros

    Exposure to various technologies, culture and collaberation

    Cons

    Unstability in the company

    Advice to Management

    Employees here are undoubtfully talented and nice, make them feel safe


  4. "Very local and restrictive work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Will not recommend anyone to work in this company.

    Cons

    Email enterprise is not part of Ebay or PayPal at all. The working culture is restrictive and stiffer creativity. It's a sinking ship literally.


  5. "Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at eBay Enterprise full-time (More than 3 years)

    Pros

    a lot of Potential for growth

    Cons

    Salary isn't really competitive

    Advice to Management

    Check national salary averages and adjust accordingly


  6. "Doomed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Enterprise full-time

    Pros

    Original group of GSI folks were fantastic to work with.

    Cons

    we were bought, stripped us of cash and dumped to private equity.

    Advice to Management

    there isn't any to comment to


  7. "It was okaY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at eBay Enterprise full-time (More than a year)

    Pros

    They made sure to have open opportunities.

    Cons

    Around the time I was working with GSI half of the people in the building were rude. Nobody showed any sympathy about anything

  8. "GSI Commerce - not the best experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in King of Prussia, PA
    Former Employee - Project Manager in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (Less than a year)

    Pros

    They paid very well to attract talent and bring folks in that could make a difference if there was organization.

    Cons

    Very unorganized.... there was little to no direction for staff members. There were too many silos and there was no collaboration amongst teams.

    Advice to Management

    Need leadership and organization. Need to understand talent and how to motivate the team to work together and collaborate for the benefit of their clients.


  9. "Pick /pack"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker/Packer in Hebron, KY
    Current Employee - Picker/Packer in Hebron, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay rate for part time or seasonal is really good. Depending on time of year it is easy to get hired on and the variety of jobs to choose from are very good..

    Cons

    Part time or seasonal workers do not get treated as well as full time workers. If you are late eve 1 minute from break, managers will berate you. Full timers can walk off and talk with their friends, but bosses will berate part timers infronnt of everyone. All employees are not equal.

    Advice to Management

    Please understand that ALL employees deserve the same treatment as your full time employees. The kind are good, pay is great, but some higher ups need to treat part time or seasonal employees the same as every one else that works for your company.


  10. Helpful (1)

    "Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay Enterprise full-time (More than a year)

    Pros

    International scope, big name company engagement, wide network of contacts. eBay Enterprise was rebranded as radial.

    Cons

    Complex sale environment with long lead times. Multiple internal stakeholders difficult to get consensus from US HQ on how to win business. (the were in the middle of a company sell off) Strong competition from smaller leaner companies that are seen as specialists within the retail technology space.


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