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eBay Reviews

Updated May 27, 2017
1,978 reviews

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3.7
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eBay President and CEO Devin Wenig
Devin Wenig
323 Ratings

1,978 Employee Reviews

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  1. Featured Review

    "Loved it there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than 10 years)

    Pros

    Fast paced environment, good intelligent people, great benefits, 401k match, and ESPP

    Cons

    overtime, long hours - but those could be pluses if you're hourly

    Advice to Management

    Keep up the good work. Loved the feedback from mgmt while employeed


  2. Helpful (1)

    "Good for your resume, bad for your ego."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Jose, CA
    Former Employee - Product Manager in San Jose, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lots of smart people, good place to gain skills, learn from others. But mostly? Good to have on your resume; It impresses people!

    Cons

    Great place to be if you want to be stabbed in the back, feel like part of the cattle call. There are some very nice people, but overall, it's a cut-throat, antagonistic, environment where most hate their jobs and just stay until their stock vests.

    Advice to Management

    Hire people that care about people and it will trickle down. That means, it starts with YOU. Understand the necessity of people having to take care of themselves, have a life and balance outside of work. Be flexible with schedules and expectations.


  3. Helpful (3)

    "OY VEY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in San Jose, CA
    Former Employee - Senior Program Manager in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    To find out why you shouldn't work for a large corporation in SV. eBay embodies the very worst aspects of a large corporation while promoting itself as somehow smaller, more intimate, more in touch with regular people. The company's party line and bottom line to not sync.

    Cons

    Politics, business groups working in silos, a lack of understanding of how to evolve the business.

    Advice to Management

    Stop promoting your own kind and find experts who understand the business... not just promoting the company line. Have the testicular fortitude to stop hiding behind the platform and make real, substantive changes to the user experience. Stop dreaming up promotional lines and then try to build the product after the fact.


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  5. Helpful (1)

    "A sweat shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Looks good on the resume

    Cons

    All work and no play. Work-life is good if you want all work and no life!

    Advice to Management

    Treat people with respect


  6. Helpful (7)

    "Ebay - the stuff Dilbert cartoons are made of."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in San Jose, CA
    Former Employee - Human Resources in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It looks good on your resume and because they are idiots they'll just keep throwing more money at you to get you to stay (if you even want to stay).

    Cons

    You won't learn a thing because management is completely incompetant and will end up blaming you for their own stupidity. Dilbert cartoons won't seem funny any longer because you'll be living them. The technology sucks big time and systems don't talk to each other more frequently than they do.

    Advice to Management

    Leave. Go ruin someone else's company.


  7. Helpful (6)

    "If you're considering a job at eBay, look elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in San Jose, CA
    Current Employee - Interaction Designer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    eBay offers good pay and benefits, as well as a focus on work-life balance. The south campus is located in a nice area of San Jose and Campbell, with a good selection of local businesses nearby (good for all the lunches you'll be eating off-campus).

    Cons

    eBay provides a dysfunctional, passive-aggressive work environment, where people are very uncomfortable giving and getting feedback. Many employees are not very good at their jobs but they don't seem to care about improving themselves, and they aren't given the information that would help them do so. They come to work to progress their own careers by doing visible internal projects, rather than focusing on real customer-facing projects. And they are rewarded for this!

    There's a general lack of knowledge and curiosity about new and developing technologies, and most of the company seems to be stuck on doing things the old way. If it worked so well before, so why change? And these are the people responsible for creating and improving new products for customers. They don't know about technology and don't seem to care.

    New employees are often treated as completely inexperienced, even if they've worked in the industry for years. If you don't have any eBay work experience, you apparently don't know what's going on in the world.

    The focus on work-life balance is a plus, but it's also a minus. There is actually too much focus on preserving one's non-work life, to the extent that work is not really made rewarding and meaningful.

    Many people responsible for making decisions on the lower-levels of things seem to be rather indecisive, especially in the middle of major changes going on. Decisions are made and reversed so often, that the original intent of them is lost entirely. Long-term goals are rare or completely non-existent, because apparently it's only important to worry about the next few months.

    Internal processes are heavy and bloated, and there are so many steps to go through and varying tools to use, that a lot of time is wasted on administrative details. Larger companies are not known for being quick to react, but this is ridiculous.

    Advice to Management

    The only way to fix eBay is to overhaul the entire company and internal processes, as well as hire all new people. You need people who care about doing a good job and making good products, and you don't have that now. The processes hinder any sort of creativity or true product development, and people are rewarded for just doing the minimal amount of work.


  8. Helpful (5)

    "Used to be a great place to work, now it's just a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in San Jose, CA
    Former Employee - Senior Director in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you're willing to kowtow to management, you can get great career advancement opportunities. Pay has become reasonably good as the loss of droves of good employees has forced them to throw money at good people. And the work matters - people still make a living on eBay and it's rewarding to be a part of that.

    Cons

    Senior management is very out of touch with the market - both for customers and employees. They now resort to fear tactics to retain employees who get interesting jobs - you don't see the great companies like GE or P&G rage on their stars' next job opportunities, and that's why those companies' alums proudly carry those banners for life. It is now a company that is trying not to lose, but they've given up winning long ago.

    Advice to Management

    Retire. Find replacements who can comfortably lead a business that is by its nature not command-and-control.


  9. Helpful (9)

    "John J. Donahoe does NOT know how to run a company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nowdays, great benefits is all that's left. I'd high-tail it out of there if it wasn't for the benefits.

    Cons

    eBay use to be a fun place to work. Donahoe has made eBay a miserable debacle and it's getting worse every day. He is the most stubborn hard-headed boss I have ever worked for!
    I never thought I would say this, but I miss Meg!
    Come back Meg!!!!!

    Advice to Management

    Quit! We don't like your changes!
    Employee's, sellers, buyers, AND Wallstreet, are all disatisfied with the way you have ruined a once "Good" company!!
    How can one man ruin so many people's lives?


  10. Helpful (9)

    "Horrible for engineers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Campbell, CA
    Former Employee - Senior Software Engineer in Campbell, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There really aren't any, unless you have a family and like being the one eyed man in the land of the blind. Also, if you get in good with your manager, it's very easy to slip between the cracks and slack off.

    Cons

    Hugely political, and managers are not very aware of who the good coders in the group are. Also, it's predominantly a marketing organization, so developers get stepped on. Also, it's heavily process oriented, but now we're trying to become more "agile". So now we have an "agile waterfall", which is just an awful awful idea. It just means that product managers can slack off far more.

    Advice to Management

    Fire all the PMs and about 80% of the developers. Start attracting real talent.


  11. Helpful (11)

    "Nearly 5 years there - what was I thinking"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in San Jose, CA
    Former Employee - Senior Staff Software Engineer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I worked there for nearly 5 years. It was just barely acceptable when I started. It was hopeless when I left. If you're in marketing, you will probably love it. Engineering and Product Management will hate you with a burning passion, but eBay is a marketing company that happens to (be forced to) do tech.

    Cons

    A super political work environment - I've worked at banks with less political BS. Very top heavy. There is lots of talk about "innovation" and "work life balance", it is all lip service. Innovation does not happen here (not even in the labs or search), work life balance is a joke - I have to tell a story re: WLB - at one of the (very very frequent) organizational all hands meetings, management decided to talk about the "work life balance" initiative, it was a 9am meeting and, shock, I was there - because I was up all night working around a severe bug in the ridiculous V3 code base; so I started nodding off in the meeting - that's irony for you.

    in the nominal 40 hour work week, I would spend a minimum of 15 hours in meetings. Every week. Every. Single. Week. And for about 3 weeks every quarter, I would spend over 25 hours a week in meetings.

    If for some reason you have to work with the CS teams in SLC, god help you. The single most back-biting group of vermin I've ever seen. Just horrendous.

    Advice to Management

    Any time you make a decision, choose the opposite; you cannot possibly do worse.

    To the BOD - fire Donahoe, bring back JJ or Rajiv.


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