eBay Reviews | Glassdoor

eBay Reviews

Updated November 13, 2017
2,149 reviews

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3.7
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2,149 Employee Reviews

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Pros
Cons
  • Work life balance can be tricky (in 113 reviews)

  • Too much politics is influencing decision making (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "eBay re-invented themselves in the past 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in San Jose, CA
    Current Employee - Product Management in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    eBay totally re-invented themselves after they separated from PayPal. There were significant changes in the upper management as well as a cultural change. The company is now all about innovation, empowering people and leveraging the ideas people from diverse backgrounds bring to the table.

    A key thing that changed is also the approach to strategy. Instead of changing the strategy every year and focusing on different customer segments or business areas in different years, there is no a long-term strategy that focuses on key areas.

    Also, the focus on the customer is now really there. Customer Service was leveled up and empowered to really serve customers in an effective way.

    It's been an amazing and highly motivating journey is on and I am impressed such an "old" company is able to get such a transition done.

    Cons

    The second office location in San Jose at 1st Street isn't as awesome as the main office. A lot of work is taking place though to bring the facility up to speed.

    Advice to Management

    Keep doing what you do. The will to win among Devin and his leadership team is inspiring.


  2. "eBay Stores are Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Pick your own hours and your own product line.

    Cons

    Informal, may not look as good on ones resume.

  3. "Need to drive harder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time

    Pros

    Great business model and worthy, beneficial enterprise - bring buyers and sellers from around the world together

    Cons

    Not innovative an lacking a clear and consistent strategy for how they will win and what they want to stand for

    Advice to Management

    Take some smart risks and strive for consistency of strategy in an intelligent directon


  4. "Tough place for a woman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    Mostly good people
    Nice campus
    Love the product and purpose

    Cons

    Men call the shots here. Talented women are leaving in droves. Lack of diversity and inclusion. Employees fear their managers.

    Advice to Management

    Weed out some the sexist dinosaurs.


  5. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (Less than a year)

    Pros

    Everything is great. Totally recommended.

    Cons

    Didn't adapt its business to india requirements


  6. "Unhealthy work culture and bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than 5 years)

    Pros

    The only good side about eBay is the product itself.

    Cons

    eBay has lost a lot of good leaders and is fostering a very unhealthy work culture. It is very competitive and cut throat rather than working towards the goal of building the next generation ecommerce product. There might be parts or organizations of the company that are still great to work in but this feedback is about the shopping experience group. The management and leadership that is thriving there is the one people should be avoiding.

    Advice to Management

    Executive leadership should really look into the shopping experience group to figure out what is causing so much attrition of good leaders and engineers and take serious actions to improve the organization.


  7. "Politics driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    - Emphasis on diversity
    - Work/Life balance
    - Competitive benefits

    Cons

    - Decisions are driven by politics
    - Top priorities are focused on meeting the status quo, just catching up to competitors
    - Employees lose motivation to due to politics driven, ever changing direction
    - Many executives don't follow the company culture code

    Advice to Management

    Need more accountability on senior management's decisions.

  8. "na"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay full-time

    Pros

    company is changing platforms and vision

    Cons

    too many changes in management, processes and vision

    Advice to Management

    na


  9. "it is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Singapore (Singapore)
    Former Employee - Casual Sales Assistant in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay part-time (More than a year)

    Pros

    it has flexible working time

    Cons

    no cons in my point of view


  10. "Enjoyable place to work and a great brand to support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Salt Lake City, UT
    Current Employee - Senior Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 10 years)

    Pros

    eBay offers opportunity to the world that many other jobs don't. This is buffed by the way they appear socially when enabling global commerce. Working here is good and the pay, stock, health coverage, and additional benefits (like a full Month off of work after working 5 years) are wonderful.

    Cons

    A fair share of bureaucracy whenever attempting to run with a guise of empowerment. They like to allow you to be expressive and creative, but on a retractable dog leash.

    Advice to Management

    Trust the grass roots. They build your replacements.


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