eBay Reviews | Glassdoor

eBay Reviews

Updated April 19, 2017
1,955 reviews

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1,955 Employee Reviews

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Pros
Cons
  • work life balance is not possible (in 109 reviews)

  • Too much politics is influencing decision making (in 71 reviews)

More Pros and Cons

  1. "Software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time (Less than a year)

    Pros

    Worked here less than a year. Nice environment. Friendly colleagues. No dress code. Good salary package.

    Cons

    I didn't feel anything bad. Everything is good here. Nothing else


  2. "Appeals Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Specialist in Draper, UT
    Former Employee - Appeals Specialist in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time (Less than a year)

    Pros

    Free drinks and snacks.
    Good training

    Cons

    Management will blow your mind. They are just terrible!! They will even attempt to humiliate you if you do not agree with their opinion. They will tell you all good things but believe in the low rating feedback, not the 5 stars!

    Advice to Management

    Needs to be humble and professional, people need to be put in their places and learn that we live in a society where we all depend on each other and everyone has their different needs and history. Trying to use your mediocre position to attack people will not work for long.

    eBay Response

    Apr 17, 2017 – Global Talent Attraction Programs Manager

    Thank you for bringing this issue to our attention. We value employee opinions and experiences and we take these types of comments very seriously. We have taken note of your feedback and will be ... More


  3. "Good Company impossible to move up in the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Management in Salt Lake City, UT
    Former Employee - Account Management in Salt Lake City, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 8 years)

    Pros

    Great benefits, good pay and wonderful facility

    Cons

    They talk constantly about career development but they do a poor job at promoting from within.

    Advice to Management

    Start to actually hiring people from within the company

    eBay Response

    Apr 17, 2017 – Global Talent Attraction Programs Manager

    We would like to thank you for taking the time to write your review. It’s good to know that you were happy with our benefits package. We pride ourselves on offering a competitive package to our ... More


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  5. "Company is moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Jose, CA
    Former Employee - Senior Manager in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Smart co-workers, compelling mission, competitive pay & benefits

    Cons

    Slow decision making, many poor people managers, tough slog of a commute for many employees to San Jose


  6. "Great place to kickstart your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    > Management and processes are improving
    > Truly make a global impact and in lives of sellers

    Cons

    > Decision making is weak


  7. "Slow moving, corporate tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time

    Pros

    -Good benefits and compensation
    -Global, stable brand

    Cons

    -Slow career growth
    -Culture is lacking
    -Play the political game to advance

    Advice to Management

    Fix the culture. Direct managers should be able to promote/reward strong contributors as they see fit (don't set caps on promotions, and have senior leaders deciding the fate of promotions of people that don't directly report into them). This led to leaders who were the most aggressive/loud getting promotions for people who may have been less deserving than others under more passive leaders.


  8. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Scottsdale, AZ
    Former Employee - Senior Manager in Scottsdale, AZ

    I worked at eBay full-time (More than 5 years)

    Pros

    Always something to work on, kept very busy

    Cons

    Lack of planning, especially in the budgeting process

    Advice to Management

    Learn to budget


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 8 years)

    Pros

    Great Benefits
    6% match 401K
    3 Month Parental Leave
    Great bonus payments

    Cons

    Budgets constrained
    Slow moving and even slower for decisions
    Unknown outcome

    Advice to Management

    Strip the entire platform and start from scratch - get user feedback
    Establish new guidelines for engineering
    Enable growth for employees
    Re-establish perks which were once the good part of eBay

    eBay Response

    Apr 3, 2017 – Talent Acquisitions

    First we would like to thank you for your review. We are pleased that you find our benefits satisfactory, but we are sorry to hear that you are disappointed with aspects of our company and processes ... More


  10. "Company lost its way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Salt Lake City, UT
    Former Employee - Support Analyst in Salt Lake City, UT

    I worked at eBay (More than 8 years)

    Pros

    The benefits were pretty good overall

    Cons

    Didn't really have any clear career path available.


  11. Helpful (2)

    "About eBay..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Seattle, WA
    Former Employee - Senior Director in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 10 years)

    Pros

    Competitive Compensation
    Liberal Culture & Values
    Highly Diverse

    Cons

    Consensus Driven
    Follower Mentality
    9-to-5 Work Ethic
    B's hiring C's

    Advice to Management

    eBay needs to boldly rethink its business model if it wants regain dominance as an online retailer. Small, incremental improvements to its stale platform will not get it there. It needs to return to its innovative roots and stop chasing the prior technology successes of its competitors. It needs new thinking, a sense of urgency and a "willingness to fail" culture.



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