eBay Reviews | Glassdoor

eBay Reviews

Updated April 24, 2017
1,956 reviews

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1,956 Employee Reviews

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Pros
Cons
  • work life balance is not possible (in 109 reviews)

  • Too much politics is influencing decision making (in 71 reviews)

More Pros and Cons

  1. "Best place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    Great Work life balance
    Employees are treated as humans and not resources/objects
    Considerably good pay for the work life balance it provides

    Cons

    Not very aggressive strategy to place on top in the competitive market

    Advice to Management

    We need a groundbreaking business decision to re-position ourselves


  2. "Strong organization and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Draper, UT
    Current Employee - Anonymous Employee in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    I love the individuals and there is high caliber across the organization. Pay is competitive for the market with full benefits, 401K, Employee Stock Plan Purchase (ESPP) and for salaried upper level positions Restricted Stock options on top of annual bonuses.

    Cons

    As with major companies communication needs to be improved and it can cause issues which could have been avoided. They have also had several years of layoffs in multiple groups where no one was prepared and the decisions which were made at a very high level did not always leave the best employees at the company.


  3. Helpful (1)

    "Decent company / but job quality varies widely depending on manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Salt Lake City, UT
    Current Employee - Senior Account Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 8 years)

    Pros

    Great benefits! Loved my co-workers!

    Cons

    Company reorganizes every 18-24 months, very unstable as focus changes evey 2 years or so. Company Cafe is terrible!


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  5. "eBay is headed in a good direction, but there is still a lot of micromanagement that's holding us back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Merchandiser in San Jose, CA
    Current Employee - Site Merchandiser in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    Empowering individuals to run their own businesses on eBay is an effective mission and "koolaid" for the business. We're developing interesting features, and revamping the site to me on par with amazon, and other competitions, which is unbelievably exciting.

    Cons

    There's tons of micromanagement at every level. There's always a variety of stakeholders across the organization, and it's a challenge to get their alignment on ideas and features.


  6. Helpful (1)

    "Senior Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Jose, CA
    Former Employee - Senior Product Manager in San Jose, CA
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time (More than 8 years)

    Pros

    Salary and benefits. There are some really passionate employees who actually care about the customer and company . . . unfortunately not enough to balance the rest.

    Cons

    Constant roadmap and organizational changes. Short-term focused. Work-life balance depending on team. Company not willing to invest in infrastructure.

    Advice to Management

    Stop focusing on short-term gains. Invest in infrastructure and long-term planning.


  7. "Review from a 10yr employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience in Draper, UT
    Former Employee - Customer Experience in Draper, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 10 years)

    Pros

    Great Benefits and adequate starting pay for entry level positions.

    Cons

    Large corporate atmosphere in both Salt Lake and Austin locations. Not enough integration and communication both internally and externally with partner companies overseas.


  8. "On the rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff II in San Jose, CA
    Current Employee - Member of Technical Staff II in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    Competitive pay, good benefits, stock and bonuses; challenging problems at scale; fulfillment by working with great people

    Cons

    Leadership indecision and poor planning cause a lot of churn


  9. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in San Jose, CA
    Former Employee - Senior Marketing Manager in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Good work-life balance; resources for career development. Generally polite and respectful culture with passion for customer satisfaction.

    Cons

    Overly complex organization with 3 people doing the same job in 3 different departments. Too little cross-polination between departments.

    Advice to Management

    Reduce headcount - only way to simplify the org and truly give employees a sense that they own what they're doing/ contributing


  10. "Global Customer Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at eBay full-time (More than 5 years)

    Pros

    I enjoyed my team and our customers

    Cons

    words and actions were not always consistent


  11. "Typical call center but better people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time (Less than a year)

    Pros

    The people you will work with on your team are great to be around especially because you all will have the same shift just maybe different days off. Great benefits.

    Cons

    Hard to have a good work like balance with the shifts abd days off offered. To much focus on customer service surveys.

    eBay Response

    Feb 15, 2017 – Director - Global Talent Engagement

    Thank you for your feedback. We are glad to hear that you were happy with the great benefits we offer our employees and your awesome co-workers. Having a good work-life balance is an important factor ... More


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