eBay Reviews | Glassdoor

eBay Reviews

Updated April 27, 2017
1,957 reviews

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1,957 Employee Reviews

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Pros
Cons
  • work life balance is not possible (in 109 reviews)

  • Too much politics is influencing decision making (in 71 reviews)

More Pros and Cons

  1. "Typical call center but better people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time (Less than a year)

    Pros

    The people you will work with on your team are great to be around especially because you all will have the same shift just maybe different days off. Great benefits.

    Cons

    Hard to have a good work like balance with the shifts abd days off offered. To much focus on customer service surveys.

    eBay Response

    Feb 15, 2017 – Director - Global Talent Engagement

    Thank you for your feedback. We are glad to hear that you were happy with the great benefits we offer our employees and your awesome co-workers. Having a good work-life balance is an important factor ... More


  2. "Disappointing experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in San Jose, CA
    Current Employee - Senior Analyst in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    Work life balance if you are in the right team

    Cons

    Poor quality of work, no learning, pay not competitive enough, hardly any innovation in commerce space


  3. "Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Jose, CA
    Current Employee - Business Systems Analyst in San Jose, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at eBay (Less than a year)

    Pros

    Technology oriented
    flexible work culture
    no hierarchy

    Cons

    frequent lay offs
    frequent strategy changes


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Work at ebay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Approves of CEO

    I have been working at eBay full-time (Less than a year)

    Pros

    work culture, employee benefits, friendly co workers.

    Cons

    Very political environment, management goes through lot of changes

    Advice to Management

    Stop chopping and changing,not good for employee morale.


  6. Helpful (1)

    "Exciting time to be at ebay!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 10 years)

    Pros

    New vision and culture are paving the way for the new ebay. Devin is leading with heart and thoughfulness, which help set the tone for others to follow. New in this past year are ways for employees to voice and help to create positive change. Sabbatical program still embraced which is a benefit not seen across other companies - even those with an "unlimited" vacation policy.

    Cons

    The time it takes to get things done could use some improvement. Changes are coming, but also seem to be taking the long road. While the sabbatical is a wonderful perk, 5 years is a stretch when annual PTO is on the low side.

    Advice to Management

    Keep thinking new/fresh, while asking for input along the way. ebay's got some really great employee feedback mechanisms in place now - let's use those to help select and quickly implement changes that will make our employees more productive.

    eBay Response

    Feb 10, 2017 – Director - Global Talent Engagement

    First and foremost, thank you so much for your review. You offer some great insights for eBay as a whole. We certainly hope you enjoyed an awesome sabbatical experience too! We are glad to hear that ... More


  7. "Merchant Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Support in Salt Lake City, UT
    Current Employee - Merchant Support in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    great pay, great benefits, GCX leaders are amazingly innovative and willing to help all.

    Cons

    Management is inconsistent, only cares about the bottom line and not the best interest of employees for department.

    Advice to Management

    Some departments have management that do not know the role nor care to listen.


  8. "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (Less than a year)

    Pros

    Great Benefits and Culture!! Amazing gym too!

    Cons

    My only complaint is how short our breaks are.

    Advice to Management

    List the pay of the positions listed


  9. "Good work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in San Jose, CA
    Current Employee - Analyst in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good worklife balance and great workculture

    Cons

    Org changes can be too frequent sometimes


  10. "Complete chaos."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Salt Lake City, UT
    Former Employee - Data Analyst in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than a year)

    Pros

    Most the regular workers were great. They provide free coke products, coffee, tea and weekly snacks. Nice gym and decent cafeteria.

    Cons

    Management is disjointed, chaotic and treats the very large Alternative Workforce (contractors) as non people. They also bleed money and don't care about savings, disputes or credits under $10K.

    Advice to Management

    Treat all employees (even AWFs) like human beings and be professional. You could save so much money by hiring the contractors who routinely go above and beyond rather than forcing them to leave and retraining new people every 18 months in positions that are are constant and necessary.


  11. "Great Company, Always room for Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Salt Lake City, UT
    Current Employee - Strategic Account Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 10 years)

    Pros

    Contributes to the financial well being of millions and gives many a chance to work for themselves. Great culture overall, though can shaded spots within the company are vastly different than most.

    Cons

    Steadily moving from a community focused company to a commodity oriented merchandising company. Split with PayPal has opened the door to shifting ideologies.

    Advice to Management

    Improve decision making and vetting of processes. Bring balance to the ever-swinging pendulum of buyer vs. seller mentality.

    eBay Response

    Feb 10, 2017 – Director - Global Talent Engagement

    We are so glad to hear that you enjoy the culture at eBay! Being able to offer our employees a great work culture as well as phenomenal benefits is something we value heavily. We are sorry to hear ... More


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