eBay Reviews in San Francisco, CA | Glassdoor

eBay San Francisco Reviews

Updated December 6, 2016
30 reviews

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San Francisco, CA Area

3.7
Star Star Star Star Star
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eBay President and CEO Devin Wenig
Devin Wenig
11 Ratings

30 Employee Reviews

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Pros
Cons
  • In the UK market no good work-life balance in regards to shifts (in 104 reviews)

  • Can be very hierarchical in decision making situations (in 67 reviews)

More Pros and Cons

  1. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager-Staff Engineer in Fremont, CA
    Former Employee - IT Manager-Staff Engineer in Fremont, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    feeling of engagement, lots of company outreach programs, competitive salaries, nice campus

    Cons

    long hours, work life balance

    Advice to Management

    improve work life balance


  2. Helpful (2)

    "Product Manager at eBay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in San Francisco, CA
    Current Employee - Senior Product Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    Huge scale
    Ability to create impact for real users - change lives of millions of sellers
    Mature product management practice - helps hone skills
    Nice people
    Decent pay and perks
    Great work life balance

    Cons

    Slow pace of innovation
    Too much emphasis on everyone agreeing
    Matrix organization which creates dependencies for simple task. No end to end ownership

    eBay Response

    Dec 21, 2016 – Director - Global Talent Engagement

    Thank you for your review. We are happy to hear you value the ability to work for a company where you can impact millions of people around the globe. We find it quite inspiring too! We are constantly ... More


  3. Helpful (1)

    "Great place, but needs better direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA
    Former Employee - Senior Product Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    There was a wonderful work life balance. I had amazing colleagues. I got to work on a great product. Even though it is a large company, it felt small.

    Cons

    Too much bureaucracy and political morass. It was difficult to get this done quickly and there was fear to make changes. Head quarters were subpar, especially given the company size and


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  5. Helpful (1)

    "A few Highs and too many lows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in San Bruno, CA
    Former Employee - User Experience Designer in San Bruno, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Great work life balance, laid back environment, attempts to improve culture, awesome maternity and paternity leave policy. Some times work can even be exciting, but most of the time it's not.

    Cons

    Lack of vision, too many bad decisions being made, credit not given when due, too many incompetent people floating by

    Advice to Management

    Recognize and Reward those who put in a ton of effort to make the company try and be successful


  6. Helpful (1)

    "Good for lifers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eBay full-time (More than 5 years)

    Pros

    - Nice live/work balance
    - Competitive salary
    - Friendly people
    - Flexible hours
    - Passionate and smart people
    - Care about their customers

    Cons

    - Super slow in getting anything developed or launched
    - Passive, aggressive politics
    - Promotions based on "the buddy" system
    - Slow and unclear decision making
    - Lack of diversity at Sr. Mgmt level

    Advice to Management

    Trust your staff. Micromanaging style limits everyone's growth including your own. Stop promoting favorites.


  7. Helpful (1)

    "An easy place to hide in the cracks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlingame, CA
    Current Employee - Anonymous Employee in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eBay (More than 5 years)

    Pros

    A nice culture with friendly people

    Cons

    The company has an identity crisis and can't seem to define who it wants to be. Is it Amazon? Is it the old "auction house" eBay? Or something else? Until that question is settled, all work can feel random or not aligned to where one thinks the company should be heading. This leaves motivated employees frustrated which results in top talent leaving.

    Advice to Management

    Define who you are (and don't change it every quarter!)


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fremont, CA
    Former Employee - Anonymous Employee in Fremont, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay (More than 5 years)

    Pros

    Good Work Life Balance
    Great eCommerce experience

    Cons

    More Political
    Slower moving than start ups


  9. Helpful (6)

    "A great company, unfortunately on the way down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time (More than 5 years)

    Pros

    Amazing people to work with, lots of innovation, scale of operations on both sides of the marketplace

    Cons

    Lack of consistence in strategy, too short-term focused, constantly in cognitive dissonance between being a consumer-to-consumer marketplace and a retailer.

    Advice to Management

    Lock down the company's true focus


  10. "Logistic Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistic Coordinator in San Leandro, CA
    Former Employee - Logistic Coordinator in San Leandro, CA
    Recommends

    I worked at eBay (Less than a year)

    Pros

    The culture is great. A lot of benefits. Work hard and play hard. Had a start-up feel to it depending on what department you are in.

    Cons

    No growth opportunity. Got layoff from the role due to lack of marketing of the product eBay was providing.


  11. "MBA Intern, Customer Experience Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MBA Intern in San Francisco, CA
    Former Employee - MBA Intern in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at eBay (More than a year)

    Pros

    Great communications, great attitude, everyone tries to help or at least direct to the person that can help. Regular all hands meetings, company is very transparent in terms of what is happening, what to expect, which direction it is going.

    Cons

    A bit slow on decision-making side. most of the times to get to the implementation of a great idea it can take years.. and the momentum is lost.

    eBay Response

    May 27, 2016 – Director - Global Talent Engagement

    We are so happy to hear about your positive experience at eBay. Thank you for sharing your perspective. It is important to us to be open with our employees about what is happening with our company ... More



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