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eClerx

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eClerx

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eClerx Reviews

Updated Oct 14, 2021

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Found 2,418 of over 2,456 reviews

3.6
77%
Recommend to a Friend
88%
Approve of CEO
eClerx Co-Founder & Executive Director PD Mundhra
PD Mundhra
1,092 Ratings
Pros
  • "Work environment is best here to work(in 195 reviews)

  • "Good work culture and good colleagues(in 153 reviews)

  • Cons
  • "Low salary ,low rate of promotions(in 107 reviews)

  • "Less salary was the issue I left(in 83 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of eClerx and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Engaging work

      Jun 26, 2021 - Customer Service Agent in Fayetteville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good and thorough training, suitable equipment provided by company when I have to work from home

      Cons

      Sometimes cafetaria runs out of food

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    2. 1.0
      Former Employee, more than 1 year

      Suck

      Oct 12, 2021 - Customer Service Representative in Fayetteville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing at all! Run fast

      Cons

      Favoritism didn’t care bout employees and always drama

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    4. 4.0
      Current Employee, more than 1 year

      Good Company to work

      Jul 16, 2021 - Call Center Representative in Fayetteville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay rate is a per industry standard and paid on timely basis. Supervisors are really helpful. Ability to meet personal goals

      Cons

      Less food option in cafeteria

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    5. 4.0
      Former Employee, less than 1 year

      Good company

      Jun 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      Not enough processes in place

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    6. 2.0
      Former Employee

      Don’t work here

      Jun 20, 2021 - Dispatcher 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are no pros to working here

      Cons

      The company is very unprofessional and unorganized.

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    7. 3.0
      Current Employee, more than 10 years

      Good company for starters

      May 25, 2021 - Program Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good for starters and freshers

      Cons

      the curve decreases as your tenure increases

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    8. 1.0
      Former Employee, less than 1 year

      Total mistake

      Jun 10, 2021 - Senior Process Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people. WFH was flexible.

      Cons

      You're tied to whatever client contract that gets handed to you, and have zero management support. The job I eventually worked on was different than the job I interviewed for. The job was challenging for all the wrong reasons, but also I spoke with my supervisor less than 10 times in the 6 months I worked there. The few 1:1s she didn't cancel, I could hear her cooking in the background. My requests for support, and specifically performance metrics so I knew how to succeed, were ignored. I've never had a manager so apathetic to the job i'm doing, as well as me as a person.

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    9. 2.0
      Current Employee, less than 1 year

      Not enough training

      May 19, 2021 - Sales Agent in Fayetteville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the time it is a decent place to work.

      Cons

      Not enough training or support

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    10. 1.0
      Former Employee, more than 1 year

      Terrible work life balance, benefits, and training

      May 29, 2021 - Senior Process Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learn how to deal with difficult clients and coworkers Learn how to teach yourself everything

      Cons

      Decent pto and sick time but you can never use it Work 60 hours/week to meet expectations No work life balance No support from leadership No onboarding/training

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    11. 1.0
      Former Employee

      Save yourself the head ache

      May 18, 2021 - Freelancer in Albuquerque, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They will feed you. Especially if they messed up

      Cons

      No accountability and no professionalism.

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    Viewing 1 - 10 of 2,418 Reviews

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