eClerx Reviews | Glassdoor

eClerx Reviews

Updated May 24, 2017
665 reviews

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Full-time Part-time

665 Employee Reviews

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Pros
  • Great culture, good work life balance, emphasis on continues education, multiple programs for employees (in 41 reviews)

  • Work Environment was good over there (in 75 reviews)

Cons
  • long working hours, opportunities to enhance career skills (in 20 reviews)

  • Low salary for freshers but you have two appraisal cycle in a year (in 34 reviews)

More Pros and Cons

  1. Helpful (2)

    "Feel nice to work in the environment of this organisation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Environment, good culture, good knowledge

    Cons

    Salary, training, personal growth, development

    Advice to Management

    Salary must increase.


  2. Helpful (1)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at eClerx full-time (More than 3 years)

    Pros

    once can gain good product knowledge

    Cons

    salary, admin related issue, buttering

    Advice to Management

    Identify who really worth


  3. Helpful (2)

    "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst
    Approves of CEO

    I worked at eClerx full-time (More than 3 years)

    Pros

    Relaxed atmosphere
    Managers and executives are approachable

    Cons

    Promotions not easy
    The amount of experience you gain depends upon your team


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  5. Helpful (5)

    "Fantastic company run by very bright people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eClerx full-time (More than 3 years)

    Pros

    Working at eClerx is a rewarding experience because you work with very bright and motivated people. Your colleagues generally bring a 'can do' attitude to the office every day and the company works with very large, impactful brands.

    Cons

    It is still a relatively young company, so there are certain internal processes that are still maturing. However, this can be seen as an attractive facet since employees are often given the chance to have their voices heard.


  6. Helpful (1)

    "eClerx - Strong Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Management
    Former Employee - Account Management
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eClerx full-time (More than a year)

    Pros

    Very smart senior leaders with a granular understanding of the industry, competitors and clients. Employees at management level are also very competent and enjoyable to work with. They are running a number of simple and complex processes, so there is opportunity for growth and taking on more challenging operations.

    Cons

    Difficult work:life balance. The focus is on client satisfaction (which is a good thing), but this also demands long hours with little time off. This is not the company for someone that wishes to take it easy. You must have an entrepreneurial spirit and work hard.

    Advice to Management

    None at the moment.


  7. Helpful (2)

    "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at eClerx full-time (More than a year)

    Pros

    nice people, environment, good projects, management

    Cons

    No recognition, low pay, no benefits


  8. Helpful (1)

    "Great Learning -- Poor Compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mumbai (India)
    Former Employee - Anonymous Employee in Mumbai (India)
    Doesn't Recommend
    Positive Outlook

    I worked at eClerx full-time (More than 3 years)

    Pros

    As a Top performer (with top ratings and Critical Skill Allowance right up to Manager position) at EClerx, eClerx has given me Excellent learning and development with lot of exposure to Intl. Customer.

    Cons

    The worst increment and CTC structure I have seen in 10+ years of professional experience. After I left eClerx my current employer could afford to give me almost a 100% hike on my salary at eClerx. This is how bad things are.

    Advice to Management

    In my current company, I have interviewed more than 20 SPMs from eClerx (SMS) in last 2-3 months....They all are bailing because of CTC. They are getting mapped at Associate Manager or Manager in my current company.
    My advice: Do nothing...Let other poach your talent due to your poor salary structure.


  9. "Good to start for a fresher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good work culture, good work-life balance, supportive team members

    Cons

    salary issues..this is the main issue.


  10. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maharashtra in Pune (India)
    Former Employee - Maharashtra in Pune (India)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eClerx full-time (More than 5 years)

    Pros

    - Good company to start your career
    - Work environment is good and open
    - Less work pressure

    Cons

    - Growth is slow and depend on your manager
    - Not a good pay master
    - No retention policy

    Advice to Management

    - Pay good to the lower designated employees


  11. "good for freshers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at eClerx full-time

    Pros

    good for new comers, lots of things to learn

    Cons

    less increment and bonus, no work from home

    Advice to Management

    need work on employee satisfaction


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