eGain Senior Software Engineer Reviews | Glassdoor

eGain Senior Software Engineer Reviews

3 reviews

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Senior Software Engineer

3.2
StarStarStarStarStar
Recommend to a friend
Approve of CEO
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Ashutosh Roy
3 Ratings

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Pros
Cons
  • Upper management really bad at planning (in 8 reviews)

  • No one senior in eGain has ever worked for a similar competitor (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "eGain's a pretty good place to work because your opinion and work counts."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA
    Current Employee - Senior Software Engineer in Mountain View, CA
    Recommends
    Approves of CEO

    Pros

    I have had interesting projects where I have made a difference because we're not too big. I really like that I have easy access to Sr. Management and can get quick access to them. We have frequent team meetings which helps drives the projects. All the engineers in the US are at Headquarters, so it is great to be able to quickly walk over to whoever I need to speak to.

    Cons

    In the past Middle Manangement has been thin but this has just been corrected, so going forward, should be pretty good. There's a chunk of the team who are in India and they are much slower to respond and the time difference means that there are often some late night calls. There's been turnover, but then again, what company that has a team in India hasn't.

    Advice to Management

    Hire some middle management and they recently have.


  2. Helpful (2)

    "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Pune (India)
    Current Employee - Senior Software Engineer in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eGain full-time (Less than a year)

    Pros

    Very Good company to work

    Cons

    I dont find any cons

    Advice to Management

    adavnced technology

  3. Helpful (1)

    "Average company to work in India. Limited opportunity to grow and learn in product development teams."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Pune (India)
    Current Employee - Senior Software Engineer in Pune (India)
    Doesn't Recommend
    Approves of CEO

    I have been working at eGain full-time (More than 3 years)

    Pros

    Good visionary CEO.
    Company is doing good in business.

    Cons

    Average management team.
    Old product development technologies.
    Average process and practices.
    Old timers with limited skills and knowledge from US office control the India teams. They are valued more then new employees.

    Poor salary structure.
    Average culture and work environment.

    India leadership was good but many good people in Pune and Noida office have left the organization in last 1-2 years. (Use linkedIn ?)

    Unskilled incompatible people are at important positions.
    Favoritism is prevalent.
    Growth is limited.

    Advice to Management

    Bring-in good technical people.
    Change the management.
    Improve the culture.