eHarmony Reviews | Glassdoor

eHarmony Reviews

31 reviews

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4.0
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eHarmony CEO Grant Langston
Grant Langston
2 Ratings

31 Employee Reviews

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Pros
  • There is a great work/life balance (in 18 reviews)

  • Culture, no hours, free food, paid-parking, the employees (in 10 reviews)

Cons
  • Unfair expectations (ie no work-life balance) (in 5 reviews)

  • Upper management needs to be some more in touch with employees (in 5 reviews)

More Pros and Cons

  1. Helpful (6)

    "Research Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Research Analyst in Westwood, CA
    Former Employee - Operations Research Analyst in Westwood, CA
    Recommends
    Approves of CEO

    I worked at eHarmony full-time (More than a year)

    Pros

    1. Working for a company that wants to make a difference.
    2. Culture, no hours, free food, paid-parking, the employees.

    Cons

    1. Pay
    2. Work-life balance at times

    Advice to Management

    A good amount of these recent negative reviews are biased and mainly emotionally based. Yes, there have been some management issues. The new leadership has made it clear they are fixing these, as well as the management. They truly care.

    This company offers every employee the opportunity to do some really cool things. The culture allows for cross-collaboration across teams, and as a past employee who took full advantage of this, it is a great stepping stone for anyone starting out, or for a tenured practitioner wanting to refine their skills.

    As far as the C level mgmt. reviews. This person was literally the first employee at eHarmony. He is the definition of the American Dream. Dedicated his work life, fully, to this company. Are his mgmt. skills the best? No, but he fully states this and tells you how to best deal with it. Anyone trying to blame everything on this one purpose doesn't understand or respect that type of commitment. He has earned that right from tenure and what he has done professionally for the company.

    Elevated: The entire team are some of the kindest, smartest, genuine humans I have ever met and had the pleasure to work with. The product was built to make a difference. Their leader is a true leader, cares about the product, the customers, and his employees.

    Don't let one majorly disgruntled employee leaving all these reviews sway anyone from applying here.


  2. Helpful (3)

    "Better than recent reviewers want you to believe!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, CA
    Current Employee - Anonymous Employee in Westwood, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eHarmony (More than 3 years)

    Pros

    Beautiful office space, some of the nicest employees you will encounter at a tech company, and a new executive team that is invested in the eHarmony brand and is actively engaged in improving the product. Coming to work every day is an enjoyable experience despite some market and business challenges.*

    *Note: this is a REAL review from a non-executive. :)

    Cons

    Clearly a number of current and former employees were unhappy under the former executive team's leadership, and they have taken to Glassdoor to express their dissatisfaction publicly. The new executive team believes in eHarmony's mission and is making every effort to return our focus to the customer and the user experience, which is something to celebrate!

    Some folks will always find a reason to vent, but my hope is that current employees who are disgruntled will channel that energy in to their work and making positive changes in the company.

    Advice to Management

    Continue to hold frequent all hands meetings to share current strategies and product changes. The more transparency the better!


  3. Helpful (4)

    "Solid company with one drawback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valley Village, CA
    Former Employee - Anonymous Employee in Valley Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eHarmony full-time (More than a year)

    Pros

    Competitive salaries, location in Westwood is great, small company with a big company impact, nice perks

    Cons

    Senior leadership is all pretty solid...except for the CTO. He loves to drop names of people he's never really met and frequently makes up "facts" to fit his agenda. There's a reason top talent is leaving the company and it has a first and last name.

    Advice to Management

    Pay attention to the employee feedback and surveys.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Good culture, good benefits. Fun people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, CA
    Current Employee - Anonymous Employee in Westwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than 10 years)

    Pros

    Great benefits (catered lunch once a week, several possibilities for gym memberships, good medical/dental)
    HR is accessible and available w/answers to your questions
    Good culture - coworkers are friendly and knowledgeable. You're not afraid to ask a question. Atmosphere is mostly relaxed
    Nice new digs... But I'm not a fan of Westwood
    Work/Life Balance is awesome

    Cons

    Management is always tied up in meetings. Too many meetings.
    Not as transparent as it used to be. Would be nice to see who's working on what
    Not that easy to be promoted in the current department I work. Would be nice to be able to crossover and work in other departments to learn more and help my own job.

    Advice to Management

    Have more 'just the headlines' meetings and have departments present what they're working on.
    Have less meetings. Involve more of your lower rung employees to give them access to promotion opportunities. Have managers plan out roadmaps w/each employee.


  6. Helpful (2)

    "Amazing Company!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, CA
    Current Employee - Anonymous Employee in Westwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really care about there employees, Best company I have worked for by far!!!! Love what I do and love coming to work

    Cons

    None at the this point in time.


  7. Helpful (2)

    "Great company, some difficult management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Data Science in Los Angeles, CA
    Current Employee - Director, Data Science in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony (More than a year)

    Pros

    Great company, values, and technology stack. Great perks, and mostly surrounded by very smart people who challenge my way of thinking.

    Cons

    Upper management needs to be some more in touch with employees. Can be difficult to get your voice heard if you are not persistent.

    Advice to Management

    Keep in sync with employees. Make sure to always provide a growth path. Neil is great and acts like everyone's favorite grandfather.


  8. "decent work environment - making a difference in people's lives"

    Star Star Star Star Star
    Former Contractor - Contractor in East Los Angeles, CA
    Former Contractor - Contractor in East Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at eHarmony as a contractor (Less than a year)

    Pros

    good, smart people, office is nice

    Cons

    little one track, one product

    Advice to Management

    keep it up

    eHarmony Response

    Dec 10, 2015 – Chief Operating Officer

    Hi there and thank you for your comments. I agree that working somewhere that makes a difference in the world is a unique honor. As far as only having one track/product, we've been working hard to ... More


  9. Helpful (3)

    "Strong Mission. Strong Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than 10 years)

    Pros

    You're helping people with something very important. The company runs lean so you have an opportunity to make an impact. (Yes, that's a pro.) Being nice is valued at eHarmony, and if you can think of something new that has the capacity to improve the business, you'll be rewarded and recognized.

    Cons

    It is not a cutting edge kind of place. the legacy can be heavy when it's time to market in new ways. Financially, it's run in a conservative way...which means stability, but also a tendency to be economical with new initiatives. These aren't terrible things, but it's not Google.

    Advice to Management

    I think things are mostly right where they need to be. More risk taking would make for a few more failures, but also a change at big success.


  10. Helpful (3)

    "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Los Angeles, CA
    Current Employee - Marketing Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than 3 years)

    Pros

    Strong Company Culture
    Strong Company Values
    Leadership Development

    Cons

    Slower timeline for growth
    lower pay scale vs. other competitive companies


  11. Helpful (5)

    "Good company to work for, upward mobility possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Monica, CA
    Current Employee - Senior Software Engineer in Santa Monica, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good salary, great benefits, smart people. eHarmony is a great place to learn about new tech in an encouraging environment while progressing the company forward

    Cons

    Very little internal training. Could offer more transparency in how promotions works.

    Advice to Management

    Go public

    eHarmony Response

    Aug 6, 2015 – Chief Operating Officer

    I am truly glad you are enjoying the experience at eHarmony – and encourage you to definitely let us know what trainings you would like to see offered. We are always looking for new ways to develop ... More


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