eHealth Ontario Reviews | Glassdoor

eHealth Ontario Reviews

Updated 11 Sep 2019

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Found 122 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
15%
Recommend to a Friend
36%
Approve of CEO
eHealth Ontario CEO Maureen O’Neil (no image)
Maureen O’Neil
4 Ratings
Pros
Cons
  • "You’ll only progress if you suck up to someone in senior management(in 8 reviews)

  • "Even people wants to deliver quickly, but red tape/process causes slow down(in 8 reviews)

More Pros and Cons
  1. Helpful (2)

    "Delivering Exciting Solutions, even in times of struggle."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at eHealth Ontario full-time

    Pros

    Flexible Work Program Interesting and rewarding work supporting clinicians and physicians with accessing patient data. Introducing exciting new projects or solutions.

    Cons

    Continuous re-structuring and re-organizations making it difficult to respond accordingly, while continuing to deliver. Morale has been low for years, with minimal attempts to improve or increase staff satisfaction or engagement

    Advice to Management

    Provide a more stable work environment, with more consistent and clear communication on priorities and direction for the agency, with less transition and change (which creates instability, confusion, and lack of trust or faith in the direction setting for the agency).

    eHealth Ontario2018-10-16
  2. Helpful (1)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I have been working at eHealth Ontario

    Pros

    Decent salary/benefits; some good people.

    Cons

    Slow pace, terrible morale, technology focused, very little connection with health care field.

    eHealth Ontario2015-02-05
  3. "PDO at eHealth Ontario"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eHealth Ontario full-time for more than 8 years

    Pros

    Good work/life balance. Overtime sometimes expected.

    Cons

    Lots of red tape, bureaucracy. Resources are always limited and hard to secure. LOTS of uncertainty right now due to consolidation in the health care sector.

    eHealth Ontario2019-09-11
  4. "Be fair to Ontario taxpayers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer 

    I have been working at eHealth Ontario full-time

    Pros

    High salaries, long vacations and good benefits

    Cons

    Employees do not have any work for months, employees abuse organization policies: spent in office less than 7 hours during a work day, work from home more than 2 days per week and so on

    Advice to Management

    Stop wasting taxpayers’ money, laid off employees who abuses organization policies and their managers who supports it

    eHealth Ontario2019-08-25
  5. "Project Manager, PDO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Toronto, ON

    I worked at eHealth Ontario full-time for more than 8 years

    Pros

    Good people, work from home policy (2 days per week)

    Cons

    Bureaucracy, red tape, top-heavy organization

    eHealth Ontario2019-08-19
  6. "Too bureaucratic, needs re-org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at eHealth Ontario full-time for more than 3 years

    Pros

    Compensation and benefits are good. The people are easy to get along with.

    Cons

    Everyone spends more time avoiding ownership than doing work. Project governance has no teeth, so everyone gets away with cutting corners, and it ends up causing big inefficiencies. Procurement process is mired in nonsensical rules, resulting in contract after contract with vendors that take advantage of us. They bleed taxpayer money from the corporation and we get the blame. The company is structured in a... "shared services" model, and so service tickets and long waits happen between every little step of everything you do. Security is so paranoid that they're a security liability (they cause more loss than they protect against).

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    Advice to Management

    1. Reorganize the project teams by their line of business. Instead of a QA floor and a Dev floor and an Architect floor, have an OLIS group that sits together, and a DI group that sits together, etc. This will increase productivity and speed up project work significantly, while also helping morale. 2. Give governance the ability to enforce process and hold the PMs accountable. As of now, PMs never get in trouble... for delivering poor quality, or delivering late. 3. Procurement needs to be more ruthless and resourceful, and less dependent on bad processes as a crutch. 4. Security should be focused more on monitoring and alerting, and less on locking down everything in the organization. As of now, they are a serious impediment to project work.

    Show More
    eHealth Ontario2019-07-18
  7. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Coordinator 

    I worked at eHealth Ontario full-time

    Pros

    get benefits and great work life balance

    Cons

    Too much politics. Hard to move around.

    eHealth Ontario2019-06-11
  8. Helpful (2)

    "Mess from the bottom to the T3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - T3 N/A in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eHealth Ontario full-time for more than 5 years

    Pros

    T3 Pay is decent with right manager and work from home balance

    Cons

    Too many on call days for a T3. Too many issues that monitoring is "unable to fix" Simple snmp traps... Caught in the Doug ford layoff, not fun. Severence seems okay but not sure what is okay

    eHealth Ontario2019-06-20
  9. Helpful (1)

    "Politics, incompetent executives with close alliances, favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at eHealth Ontario full-time for more than 8 years

    Pros

    Benefit and work from home policy ONLY

    Cons

    Such a mess with an organization full of bullies, incompetent sr. management. You only stay and progress if you are sucking on managent. Despite no actual work they stays and others let go. Grouping and worst politics ever I have seen in any organization.

    Advice to Management

    Be fair and try to understand the real reason of failure. Stop wasting tax payers money on unplanned work.

    eHealth Ontario2019-06-23
  10. "Mismanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Specialist in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eHealth Ontario full-time for more than 10 years

    Pros

    Good benefit. Nothing else really.

    Cons

    Awful politics. Incompetent management. Decisions made by political leaders and political appointees who has little to no knowledge about technology.

    eHealth Ontario2019-06-22
Found 122 reviews